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2023 Salesforce Administrator Credential - Trail

Salesforce Administration

IT & Software

IT Certifications

2023 Salesforce Administrator Credential - Trail

Preparing your Salesforce Administrator credential? This trailmix that has been curated to help you get exam ready!

4.6

(17)

128 enrolled on this course

Last updated 11/2021

Jimmy Tanzil

₹ 1999.0

₹ 3499.0

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30-Day Money-Back Guarantee

Lessons

Quizzes

Duration

13 Hours

Skill level

Beginner

Language

English

Certificate

Yes

Full lifetime access

Yes

Description

You've been busting yourself through the Admin Beginner, Admin Intermediate, and Admin Advanced trailhead. It's time to get to the next level! This trailmix will help you prepare for your Salesforce Certified Administrator exam.
Going through the wide range of problem solving scenarios will bring you a strong mindset on how to use the wide arrange of tools Salesforce has to offer to bring in efficient solutions to organizations of all types.
There are four Superbadges on this trailmix geared to train you to solve real world problems on the Salesforce ecosystem, BUT I cannot go through them with you as it will violate Salesforce's certification confidentiality. You have to go through them on your own. Believe in yourself, you can do these superbadges!
Here are the trails we will go through together:
User Authentication
Prepare Your Salesforce Org for Users
User Management
Customize an Org to Support a New Business Unit
Project: Customize a Salesforce Object
Accounts & Contacts for Lightning Experience
Leads & Opportunities for Lightning Experience
Products, Quotes, & Contracts
Campaign Basics
Project: Customize a Sales Path for Your Team
Service Cloud for Lightning Experience
Project: Build a Community with Knowledge and Chat
Service Cloud Efficiency
Are there any course requirements or prerequisites?
Salesforce Trailhead 2020 - Admin Beginner - Starting Point
Salesforce Trailhead 2020 - Admin Intermediate
Salesforce Trailhead 2020 - Admin Advanced
Who this course is for:
Students who has completed the 3 prerequisite courses above
Let's go! Badabing Badaboooooooom!
Who this course is for:
Students who has completed the 3 prerequisite courses above

What you'll learn

User Authentication

Prepare Your Salesforce Org for Users

User Management

Customize an Org to Support a New Business Unit

Project: Customize a Salesforce Object

Accounts & Contacts for Lightning Experience

Leads & Opportunities for Lightning Experience

Products, Quotes, & Contracts

Campaign Basics

Project: Customize a Sales Path for Your Team

Service Cloud for Lightning Experience

Project: Build a Community with Knowledge and Chat

Service Cloud Efficiency

Requirements

You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
No previous design experience is needed.
No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures

Expand All Sections

1-2023 Introduction

1.1-Intro

2-User Authentication

2.1-Secure Your Users' Identity

2.2-Customize Your Login Process with My Domain

2.3-Set Up Single Sign-On for Your Internal Users

2.4-Single Sign On Challenge Update

3-Prepare Your Salesforce Org for Users

3.1-Set Up the Exchange Rate

3.2-Update the Exchange Rate with ACM

3.3-Customize the Home Page

3.4-Create a Unique Account List View

3.5-Create Chatter Groups

4-User Management

4.1-Add New Users

4.2-Control What Your Users Can Access

5-Customize an Org to Support a New Business Unit

5.1-Manage User Access

5.2-Modify Your Data Model

5.3-Configure an Email Letterhead and Template

5.4-Automate Your Business Process

5.5-Challenge 1

5.6-Challenge 2

5.7-Challenge 3

5.8-Challenge 4

5.9-Challenge 5

6-Project: Customize a Salesforce Object

6.1-Work with Standard and Custom Fields

6.2-Create Picklists and Field Dependencies

6.3-Create Lookup Filters

6.4-Create Formula Fields

6.5-Create Record Types

6.6-Create Account Page Layouts

6.7-Enable Account Field History Tracking

6.8-Create Validation Rules

7-Accounts & Contacts for Lightning Experience

7.1-Get Started with Accounts and Contacts

7.2-Understand Account and Contact Relationships

8-Leads & Opportunities for Lightning Experience

8.1-Create and Convert Leads

8.2-Work Your Opportunities

8.3-Sell as a Team and Split the Credit

8.4-Visualize Success with Path and Kanban

9-Products, Quotes, & Contracts

9.1-Create Price Books to Track Products

9.2-Configure Quote Templates and Track Contracts

9.3-Contracts

10-Campaign Basics

10.1-Meet Salesforce Campaigns

10.2-Organize Campaigns with Hierarchies and Record Types

10.3-Determine Who You're Marketing To

10.4-Report on Your Campaigns

11-Project: Customize a Sales Path for Your Team

11.1-Customize a Sales Path

11.2-Customize Opportunity Stages

11.3-Work with Opportunities in the Kanban View

12-Service Cloud for Lightning Experience

12.1-Begin Your Service Journey

12.2-Administer Service Cloud

12.3-Automate Case Management

12.4-Create Digital Engagement on Multiple Channels

12.5-Web to Case

13-Project: Build a Community with Knowledge and Chat

13.1-Enable Chat Agent and Communities

13.2-Enable and Configure Lightning Knowledge

13.3-Add Knowledge to the Community Using Topics

13.4-Add Branding and Components to the Community

13.5-Try Out Your New Community

14-Service Cloud Efficiency

14.1-Make the Move to Digital Two-Way Messaging

14.2-Use Mobile to Connect with Your Customers and Your Workforce

14.3-Deliver Personalized On-Site Service with Field Service

14.4-Create Self-Service Communities and Portals

14.5-Use Analytics to Gather Insights and Drive Profitability

14.6-Part 1

14.7-Part 2

14.8-Part 3

14.9-Part 4

14.10-Part 5

14.11-Part 6

14.12-Part 7

14.13-Part 8

14.14-Part 9

14.15-Part 1

14.16-Part 2

14.17-Part 3

14.18-Part 4.1

14.19-Part 4.2

14.20-Part 5

14.21-Part 6

14.22-Part 7

14.23-Part 1

14.24-Part 2

14.25-Part 3

14.26-Part 4

14.27-Part 5.1

14.28-Part 5.2

14.29-Part 6

14.30-Part 7

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