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Description

You can use this course for two purposes:
1. Passing the Certified Quality Auditor (CQA) certification exam
2. Understanding and implementing Quality Auditing principles to improve an organization's performance
Why this course?
Learn Quality Auditing from an experienced instructor (retired as a Quality Director) having 35 years of "practical experience" in implementing Quality Management, Auditing and Continuous Performance Improvement.
2,000+ satisfied students.
This course teaches the principles and practices of effective audits in accordance with ISO 19011, "Guidelines on Auditing Management Systems". 
Training your internal auditors and quality management team members to understand the basics of quality auditing principles and apply best practices in this field.
You will learn auditing skills through short and easy-to-understand video lessons and quizzes.
What is covered in this course?
This course is fully aligned with the latest Certified Quality Auditor (CQA) Body of Knowledge.
Section 1        Auditing Fundamentals       
Section 2       Audit Process                       
Section 3      Auditor Competencies       
Section 4      Auditor Program Management and Business Applications 
Section 5       Quality Tools and Techniques   
What are other students saying about this course?
I passed
the test the first time!
(
Annetta Odeh-Quirion
)
I recommend this course for anyone
who wants to be a lead auditor,
the course is well organized
(
Rami Alfarasani
)
Excellent content and easy to follow. Examples are applicable and clear. Love the instructor's delivery and style! This has really helped me to
prepare for the CQA exam
.
(
Jose I. Geronimo
)
Excellent course! I will recommend it to anyone who want
to achieve a CQA certification
.
(
Alejandra Blanco
)
I took this course and studied in the
CQA
primer a lot,
I passed!!
I highly recommend this course!!!
(5 stars by
Islam Omran
)
Absolutely amazing teacher, I finished this course and feel that I am so lucky to have this teacher
to complete my CQA exam.

(
Bharatkumar Patel
)
The beauty of this course I experienced is the small course segments and quizzes which build confidence to
look forward ASQ CQA exam
..
(
Shailesh Dudhekar
)
What are you waiting for?
This course comes with Udemy's 30 days money-back guarantee. If you are not satisfied with the course, get your money back.
Also, the course comes with lifetime access. Buy now. Watch anytime.
I hope to see you in the course.
Note: We are not a representative of ASQ, IASSC or any other certification organization.
ASQ is the registered trademark of the American Society for Quality.
IASSC is the registered trademark of the International Association for Six Sigma Certification.
We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only to describe the relevant exam processes and knowledge (i.e. Fair Use).
Disclaimer:
The tagline "Successfully pass the exam on the first attempt" represents an aspirational goal based on the success of past students and is not a guarantee or warranty of passing the exam. Professional certification exams demand rigorous study, understanding, and application of complex concepts. While our courses are designed to aid in clarifying these concepts and have helped many students, success in the exam ultimately depends on the individual's dedication and effort. Enrolling in our course is a step towards preparing for your exam, but it does not warrant exam success without the necessary hard work and comprehensive preparation.
Who this course is for:
Individuals attempting the Certified Quality Auditor exam
Individuals interested in conducting internal/external audits
Quality Managers and Directors
Quality Auditors
Other Quality Professionals interested in expanding their role to include auditing

What you'll learn

Successfully pass the Certified Quality Auditor (CQA) exam on your first attempt with comprehensive and focused preparation.

Confidently conduct internal and external quality management system audits, enhancing your ability to evaluate and improve organizational processes.

Understand the detailed roles and responsibilities of a quality auditor, ensuring you are well-prepared for real-world auditing scenarios.

This course is fully aligned with the Certified Quality Auditor Body of Knowledge, as recognized by internationally renowned certification bodies.

Master the principles and practices of effective audits in accordance with ISO 19011, "Guidelines on Auditing Management Systems."

Gain practical auditing skills through short, easy-to-understand video lessons and quizzes, designed to reinforce key concepts.

Boost your career prospects with a CQA certification, gaining recognition from peers and top management for your auditing expertise.

Benefit from real-world examples and practical insights that make learning engaging and applicable to your auditing practice.

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Auditing Fundamentals
18
1.1-1A1 Methods - Introduction and three defintions
1.2-Quality Gurus Inc Certificate, Digital Badge, PMI PDUs, SHRM PDCs (Optional)
1.3-1A1 Quality Auditing - Standards
1.4-1A1 Auditing Methods - Product, Process and System Audits
1.5-1A1 Auditing Methods - Combined and Joint Audits
1.6-1A2 Auditor-auditee Relationship (First, Second and Third Party Audits)
1.7-1A3 Purpose - Registration/Certification and Accreditation
1.8-1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA
1.9-1A4 Common Elements with other Audits
1.10-1B1 Elements of purpose and scope
1.11-1B2 Benefits of audits
1.12-1C Criteria to audit against
1.13-1D Roles and responsibilities of audit participants
1.14-1E1 Professional conduct and responsibilities
1.15-1E2 Legal consequences
1.16-1E3 Audit credibility
1.17-Section 1 Slides: Download pdf file
1.18-Section 1 Quiz - Auditing Fundamentals
2-2. Audit Process
25
2.1-2A Audit Preparation and Planning
2.2-2A1 Elements of the audit planning process
2.3-2A2 Auditor selection
2.4-2A3 Audit-related documentation and considerations
2.5-2A4 Logistics
2.6-2A5 Auditing tools and working papers
2.7-2A6 Auditing strategies
2.8-2A7 Auditing plan
2.9-2B1 On-site audit management for the auditor
2.10-2B2 On-site audit management for the auditee
2.11-2B3 Opening meeting
2.12-2B4 Audit data collection and analysis
2.13-2B5 Establishment of objective evidence
2.14-2B6 Organization of objective evidence
2.15-2B7 Exit and closing meeting
2.16-2C1 Audit report development and content
2.17-2C2 Effective reports
2.18-2C3 Final audit report steps
2.19-2D1 Elements of the corrective and preventive action (CAPA) process
2.20-2D2 Review of corrective and preventive action (CAPA) plan
2.21-2D3 Verification of corrective and preventive action (CAPA)
2.22-2D4 Follow-up on ineffective corrective and preventive action (CAPA)
2.23-2D5 Audit closure
2.24-Section 2 Slides: Download pdf file
2.25-Section II Quiz - Audit Process
3-3 Auditor Competencies
12
3.1-3 Auditor Competencies
3.2-3A Auditor Characteristics
3.3-3B On-site Audit Resource Management
3.4-3C Conflict Resolution - Part 1
3.5-3C Conflict Resolution - Part 2
3.6-3D Communication and Presentation Techniques
3.7-3E Interviewing Techniques
3.8-3F1 Team Building
3.9-3F2 Team Facilitation
3.10-3F3 Stages of Team Development
3.11-Section 3 Slides: Download pdf file
3.12-Section III Quiz - Auditor Competencies
4-4. Audit Program Management and Business Applications
15
4.1-4A1 Senior Management Support
4.2-4A2 Staffing and Resource Management
4.3-4A3 Auditor Training and Development
4.4-4A4 Audit Program Evaluation
4.5-4A5 Internal Audit Program Management
4.6-4A6 External Audit Program Management
4.7-4A7 Best Practices
4.8-4A8 Organizational Risk Management
4.9-4A9 Management Review Input
4.10-4A10 Electronic Records and Computerized System Considerations
4.11-4B1 Auditing as a Management Tool
4.12-4B2 Interrelationship of Business Processes
4.13-4B3 Cost of Quality (COQ) Principles
4.14-Section 4 Slides: Download pdf file
4.15-Section IV Quiz - Audit Program Management and Business Applications
5-5. Quality Tools and Techniques
49
5.1-5A Basic Quality and Problem Solving Tools - Introduction
5.2-5A1 Pareto Chart
5.3-5A2 Cause and Effect Diagrams
5.4-5A3 Flowcharts
5.5-5A4 Statistical Process Control (SPC) Charts
5.6-5A5 Check Sheets
5.7-5A6 Scatter Diagrams
5.8-5A7 Histograms
5.9-5A8 Root Cause Analysis (RCA)
5.10-5A9 Plan-Do-Check-Act (PDCA) Cycle
5.11-Section V Quiz 1 - Basic Quality Tools
5.12-5B1 Six Sigma
5.13-5B2 Lean - Introduction and Benefits
5.14-5B2 Lean Philosophy
5.15-5B2 Lean - Value Stream Mapping (VSM)
5.16-5B2 Lean - Types of Wastes - Muda, Mura and Muri
5.17-5B2 Lean - Eight Types of Wastes
5.18-5B2 Waste Elimination - Pull System
5.19-5B2 Waste Elimination - Kanban Card
5.20-5B2 Waste Elimination - 5S
5.21-5B2 Waste Elimination - Standard Work and Poka-Yoke
5.22-Section V Quiz 2 - Six Sigma and Lean
5.23-5C Basic Statistics
5.24-5C1 Measures of Central Tendency
5.25-5C2 Measures of Dispersion
5.26-5C3 Qualitative and Quantitative Analysis
5.27-Section V Quiz 3 - Basic Statistics
5.28-5D1 Common and Special Cause
5.29-5D2 Process Performance Metrics
5.30-5D3 Outliers
5.31-Section V Quiz 4 - Process Variation
5.32-5E2 Types of Sampling
5.33-5E1 Acceptance Sampling Plans
5.34-5E3 Sampling Terms
5.35-Section V Quiz 5 - Sampling Methods
5.36-5F Change Control
5.37-5F Configuration Management
5.38-Section V Quiz 6 - Change Control and Configuration Management
5.39-5G Verification and Validation
5.40-Section V Quiz 7 - Verification and Validation
5.41-5H Risk Management Tools
5.42-5H Plan Risk Management and Identify Risks
5.43-5H Analyze Risks
5.44-5H Plan Risk Response and Monitor/Control Risks
5.45-5H Failure Mode and Effects Analysis
5.46-5H Hazard Analysis and Critical Control Points (HACCP)
5.47-5H Critical to Quality (CTQ) Analysis
5.48-Section V Quiz 8 - Risk Management
5.49-Section 5 Slides - Download pdf file
6-Bonus Section
1
6.1-Bonus Lecture