Manager's Guide to Difficult Conversations

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We all have those conversations we keep putting off.
Those times when we know we should talk to someone, but we don’t.

 
And then there are those conversations we HAVE to have as leaders, such as:
Addressing behavioral issues
Discussing promotions that aren’t coming
Mediating conflicts
Or worse, laying someone off

 
It’s understandable if you resist these conversations. Maybe you’ve tried approaching an individual in the past and it went badly. Or maybe you fear that talking about a problem will only make the situation worse. 
Having difficult conversations is never easy,
whether they're with co-workers, staff or subordinates. The problem is that avoiding difficult conversations has detrimental consequences. And, approaching difficult conversations without clear goals and effective communication strategies can make matters even worse by eroding trust and damaging relationships.

 
Whether you’re the CEO, manager, supervisor, team lead, or you work in human resources, it is your responsibility to be the example for how to approach difficult conversations.

 
The good news is that there are PROVEN TOOLS AND STRATEGIES for handling these situations
. Plus, when you prove that you can handle difficult situations with ease and grace it will earn you respect, trust, and adoration from those you work with, improving your relationships as well as the overall atmosphere and productivity of your organization.

 
In this course we’ll help you:

 
Develop a better
understanding
of why certain conversations are so challenging, why you
avoid them
, and what
consequences
you face by not mastering this skill.

 
Overcome
fear of confrontation,
not knowing what to say, or, ultimately, failure, and
develop confidence
that you can handle difficult conversations with minimal discomfort.

 
Take responsibility for the success of these situations by
preparing in advance
and focusing on the desired outcomes.

 
Understand and
manage emotions
before and during the conversation to avoid escalation.

 
Utilize proven techniques for e
ffective communication
, listening, and approaching the conversation.

 
So, are you ready to transform your relationship with your employees? If so enroll now, we look forward to seeing you in the course!
Guarantee:
We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason. 
So who are we?

 
We are Joeel & Natalie Rivera, serial entrepreneurs, authors, speakers, and educators. We have over a decade of experience in the field of psychology and life coaching and our greatest passion is empowering others to live life on their terms, fulfill their potential, and embrace their greater purpose. All of our programs are designed based on our experience in coaching, social services, psychology, and education, as well Joeel’s Masters Degree in Counseling and research on happiness for his dissertation for a PhD in psychology. We have over
800,000+
students from 200 countries.
Copyright Transformation Services, Inc. All Rights Reserved
Who this course is for:
Leaders, managers or human resources professionals who want to address difficult conversations professionally
Anyone who wants to handle challenging issues in the work place in a way that avoids conflict