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Operations Management A-Z: Business Processes and Systems

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Operations Management

Operations Management A-Z: Business Processes and Systems

Operations Management: Supply Chain & Business Essentials for Manufacturing, Production and Service Organizations

4.6

(8908)

29244 enrolled on this course

Last updated 11/2021

Laurence Gartside

₹ 3499.0

₹ 4999.0

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Lessons

Quizzes

Duration

13 Hours

Skill level

Beginner

Language

English

Certificate

Yes

Full lifetime access

Yes

Description

Master the tools and principles of operations management to have and "impact" on your business's operations - manufacturing, services, industrial operations and production.
Equip yourself to take a leading role in your workplace - improving your processes, systems and business.
Understand the fundamental challenges of all business operations and the core tools and essential approaches to design and improve them.
Become the authority in your team on improving the operations systems in your business
This MBA style course on Operations Management will prepare and empower you to make a real difference in your organization.
"This" course focuses on your business's "internal" operations. (Check out my other course on "Supply Chain Management A-Z".
This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts.
Business operations come in all shapes and sizes with a host of unique challenges; but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.
Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!
Course Contents:
Introduction to Operations Management
Operations Strategy & Structure
Inventory Management
Forecasting Demand
Demand and Capacity Management
Sales and Operations Planning (S&OP)
Scheduling and Planning
Metrics / KPIs & Performance Management
Operations Improvement
Lean & Six Sigma Improvement Methodologies
Conclusion
Turbo charge your career and your business! Join us today!
Who this course is for:
Managers, Consultants, Supervisors, Engineers, Planners & Analysts,
People who want to make a greater impact at work, improve things and get noticed
New and Progressing Managers (and senior managers in adjacent functions)
University & MBA Business / Management Students
People working in Production, Manufacturing, Industrial & Business Operations
Lean / Improvement Practitioners
Those who wish to become an authority in their workplace on business operations management

What you'll learn

Become the operations management guru in your company! Combine core understanding with powerful tools and techniques

Gain a total overview of operations management for manufacturing and service businesses

Increase your profitability, improve delivery and use your resources more efficiently

Master the fundamentals of operations strategy, systems design and business management

An MBA style course on business process management (BPM)

Take practical actions on how to run and improve an operations business such as a factory, restaurant, or hospital department.

Organize and run your business more effectively and efficiently

Ideal for industrial / production / manufacturing organizations but also service and traditional business operations

Requirements

You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
No previous design experience is needed.
No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures

Expand All Sections

1-Introduction to Operations Management

1.1-Cake Charity Chaos 1

1.2-Cake Charity Chaos 2

1.3-Welcome to the Course

1.4-What is Operations Management

1.5-Much Obliged!

1.6-Inputs, Processes and Outputs

1.7-A Simplified Operations / Manufacturing System

1.8-Introduction to Operations Management - Summary

2-Operations Strategy & Structure

2.1-Operations Strategy - Introduction

2.2-What is Operations Strategy?

2.3-Relationship between Business and the Functions' Strategy

2.4-Operations Strategy - Big Picture

2.5-Objectives of Operations: External and Internal

2.6-Roses Are Red

2.7-Big Strategic Decisions

2.8-How to Compete, The sliding scale of choices, Kano

2.9-The Kano Model: Relative Importance of Competitive Factors

2.10-The 4Vs: The Dimensions of Operations

2.11-Manufacturing / Operations Process Types: The Product Process Matrix

2.12-Volume vs Variety – Process Characteristics

2.13-Service Process Matrix

2.14-Push-Pull : Operations Strategy Options

2.15-Trade-Off Decisions

2.16-Summary - Operations Strategy

3-Inventory Management

3.1-Inventory - Introduction

3.2-What is Inventory?

3.3-Types of Inventory

3.4-Why do we Need Inventory?

3.5-Costs of Inventory

3.6-Basic Inventory Dynamics 1

3.7-Basic Inventory Dynamics 2

3.8-Summary - Inventory

4-Forecasting Demand

4.1-Forecasting - Introduction

4.2-What is a Forecast?

4.3-Why do we Need a Forecast?

4.4-What Can Be Forecast?

4.5-Forecasting Methods

4.6-Forecasting - Summary

5-Summary Test 1

5.1-Summary Test 1

6-Demand & Capacity Management

6.1-Demand & Capacity Management - Introduction

6.2-Soggy Supply, Drenched in Demand (Waterfall / Cups Video)

6.3-What is Demand Management?

6.4-What is Capacity Management?

6.5-Actual vs Theoretical Capacity

6.6-Dangers of Balancing Capacity with Demand

6.7-Causes of Variation in Demand and Capacity

6.8-External Demand Management

6.9-Internal Demand Management

6.10-Milking It

6.11-Changing Capacity: If & How

6.12-Summary - Demand & Capacity Management

7-Sales & Operations Planning (S&OP)

7.1-S&OP - Introduction

7.2-What is Sales and Operations Planning? (S&OP)

7.3-Wedding Planner Example

7.4-Sales and Operations Planning (S&OP) Structure & MRP

7.5-Materials Requirements Planning (MRP) Overview

7.6-Master Production Schedule - MPS

7.7-Living on a Prayer - Blooper

7.8-S&OP / MRP and Software Systems

7.9-Enterprise Resource Planning - ERP

7.10-Summary - S&OP

8-Scheduling & Planning

8.1-Scheduling and Planning - Introduction

8.2-What is Scheduling?

8.3-What Do Schedulers Do?

8.4-A Scheduling Scenario - Printer

8.5-Scheduling Sequencing Options

8.6-Scheduling Optimisation for Different Objectives

8.7-Production Planning

8.8-Planning / Volume Matrix

8.9-Summary - Scheduling and Planning

9-Metrics / KPIs

9.1-Metrics / KPIs & Performance Management - Introduction

9.2-What are Metrics / KPIs?

9.3-Why do we need KPIs?

9.4-Business Perspective of Organisational Performance

9.5-Operations Perspective of Organisational Performance

9.6-Essential Operations Metrics – Key Areas

9.7-Good Metrics

9.8-Summary - Metrics / KPIs & Performance Management

10-Business Operations Improvement

10.1-Performance Improvement - Introduction

10.2-What is Operations Improvement?

10.3-Types of Improvement: Continuous vs Breakthrough

10.4-Improving Productivity & Efficiency

10.5-Trade-offs vs Real Improvement : Performance Frontiers

10.6-Most improvement ideas should NOT be done

10.7-Throughput, Inventory & Operating Expense

10.8-What to Improve? : Sales Constrained or Operations Constrained

10.9-What to Improve? - Sales Constrained & the Importance / performance Matrix

10.10-What to Improve? - Operations Constrained

10.11-Prioritization Matrix - Deciding Which Actions to Do

10.12-Local vs System Improvement

10.13-Improvement Methodologies - Lean, Six Sigma, Total Quality Management etc.

10.14-Lean Improvement / Lean Manufacturing

10.15-Theory Of Constraints / Bottleneck Management

10.16-Industrial Engineering

10.17-Summary - Business Operations Performance Improvement

11-Lean - Improvement Philosophy and Methodology - from Toyota

11.1-Lean Overview and Principles

11.2-Customer Value and Value-Adding Activities

11.3-Reducing Waste in Lean

11.4-TIMWOODS - The 8 Wastes of Lean

11.5-Other Types of Waste

11.6-Lean Tools - Introduction

11.7-Lean Tools & Approaches

11.8-Lean Tools - 5S Workplace Organization

11.9-Lean Tools - Cycle-Time and Changeover Time Reduction

11.10-Lean Tools - SMED - Cycle-Time and Changeover Time Reduction

11.11-Lean Tools - SMED - Gantt Walkthrough Example

11.12-Lean Operations - Summary

12-Six Sigma - Improvement Methodology

12.1-Six Sigma Overview

12.2-Principles of Six Sigma

12.3-Belts of Six Sigma

12.4-DMAIC - Six Sigma’s Improvement Framework

12.5-Lean and Six Sigma – Overlap and Comparison

13-Summary Test 2

13.1-Summary Test - Part 2

14-Finish on a bang!

14.1-Sushi Speed

15-CONCLUSION to Business Operations Management: Processes and Systems

15.1-Wrap Up

15.2-Conclusion

16-BONUS SECTION

16.1-What's Next? - Further Reading

16.2-Your Certificate - How to Download, Modify & Share it

16.3-Bonus Lecture

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