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Description

"Root Cause Analysis and the 8D Corrective Action Process"
will show you:
How to assemble an effective problem definition.
The value of creating an cross-functional team.
How to develop interim containment solutions to shield your customer from receiving further defects.
The connection between an organization's traceability system and the RCA and 8D process.
How to use popular quality tools to find root cause such as pareto analysis, interviewing, the Ishikawa diagram, the concentration diagram, 5 Why analysis and much more.
How to use analytical tools such as capability analysis, regression analysis, measurement systems analysis, control charting and more to further clarify your root causes and develop potential corrective actions.
A sampling of corrective action strategies such as andon, shifting the process mean, correlating process to product variables, standardizing work instructions, poke yoke, automated inspection and much more.
How to verify your corrective activities for effectiveness.
How to develop parallel and preventive activities for maximize the impact of your problem solutions.
How to acknowledge your team's success.
What have a few of the 11,000+ past student said about this course?
"Very impressive course in terms of bringing knowledge but also in sharing it in a very practical way." - Richard H.
"Outstanding course and very applicable." - Tyrone P.
"It perfectly match my needs." - Libor H.
"Excellent lecture for everyone. It is simple and user friendly. The concepts were explained in layman terms." - Hazel B.
"It was an amazing course with substantial amount of learning" - Ameetjyoti D.
"I work in automotive and in the quality department for 20 years. I am new to the role of quality engineer and find the information and examples in this class are very beneficial in helping me succeed in my role. This course excites me!" - Angela V
Plus over 1,200 5-star reviews!!
"Root Cause Analysis and the 8D Corrective Action Process" not only relies on the "tried and true" methods developed by the quality gurus of old, but also draws upon decades of real life experience by providing dozens of actual examples from manufacturing and engineering.
When you purchase this class, you get two additional benefits:
First, you get LIFETIME ACCESS to all course materials. If you want to come back for a refreshers 6 months or 6 years after completing this course, it will be here for you. With no required start or finish times, you get maximum flexibility to take or re-take this class as needed.
And secondly, if you have any questions about the course material, you are welcome to reach out to me, Ray Harkins, through Udemy's messaging service. I try very hard to respond to every question I get within 48 hours.
So in total, you get:
High-quality course materials,
Lots of downloadable templates and resources,
Lifetime access to all course materials,
Access to one-on-one Q&A,
All for a very low price!!
If you need to take your problem solving skills and knowledge of quality engineering practices to the next level, 
this is the class for you!
Who this course is for:
Quality Engineers
Industrial Engineers
Production Supervisors
Quality Managers
Process Technicians
Manufacturing Managers

What you'll learn

Root Cause Analysis

The 8D Corrective Action Process

Quantitative tools such as Capability Analysis, Control Charts, MSA, Regression Analysis and more

Qualitative tools such as 5 Why, Concentration Diagrams, Cause and Effect Diagrams and more

Corrective action strategies including andon, shifting means, correlating process and product variables, poke yoke and much more

Control charts and their interpretation

Cross-functional team building

Seven basic tools of quality control

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
95
1.1-Introduction to the Course
1.2-What is Root Cause Analysis?
1.3-What is 8D?
1.4-Quiz on the 8D's
1.5-Different Sized Solutions
1.6-CAR vs PAR
1.7-CAR vs PAR
1.8-Quiz on CAR and PAR
1.9-D0 Preparation Phase
1.10-D1 Assemble the Team, Pt 1
1.11-D1 Assemble the Team, Pt 2
1.12-Quiz on Assemble the Team
1.13-D2 Describe the Problem
1.14-Pareto Analysis, Pt 1
1.15-Pareto Analysis ( Excel Pivot Tables), Pt 2
1.16-Quiz on Pareto Analysis
1.17-Concentration Diagrams
1.18-Failure Analysis
1.19-Conclusion to D2
1.20-D3 Interim Containment Response, Pt 1
1.21-D3 Interim Containment Response, Pt 2
1.22-D3 Interim Containment Response, Pt 3
1.23-Quiz on Containment
1.24-Dimensional Analysis, Pt 1
1.25-Dimensional Analysis, Pt 2
1.26-Ready for Root Cause?
1.27-D4 Root Cause Analysis
1.28-Cause and Effect Diagram
1.29-Quiz on the C and E Diagram
1.30-Introduction to Analytical Tools
1.31-Control Chart Terminology
1.32-X-bar and R Chart, Pt 1
1.33-X-bar and R Chart, Pt 2
1.34-X-bar and R Chart, Pt 3
1.35-X-bar and R
1.36-Quiz on Control Charts
1.37-Control Chart Interpretation, Pt 1
1.38-Control Chart Interpretation, Pt 2
1.39-Quiz on Control Chart Interpretation
1.40-Capability Analysis, Pt 1
1.41-Capability Analysis, Pt 2
1.42-Capability Analysis, Pt 3
1.43-Capability Analysis, Pt 4
1.44-Capability Analysis, Pt 5
1.45-Capability Analysis, Pt 6
1.46-Capability Analysis, Pt 7
1.47-Capability Analysis, Pt 8
1.48-Closing Thoughts on Capability Analysis
1.49-Capability Analysis
1.50-Quiz on Capability Analysis
1.51-Introduction to Measurement Systems Analysis (MSA)
1.52-Measurement Systems Analysis, Pt 1
1.53-Measurement Systems Analysis, Pt 2
1.54-Measurement Systems Analysis, Pt 3
1.55-Measurement Systems Analysis, Pt 4
1.56-Closing Thoughts on MSA
1.57-Measurement Systems Analysis
1.58-5 Why Analysis
1.59-5 Why Conclusion
1.60-5 Why Quiz Question
1.61-Thoughts on Regression Analysis
1.62-Regression Analysis, Pt 1
1.63-Regression Analysis, Pt 2
1.64-Regression Analysis, Pt 3
1.65-The Correlation Matrix
1.66-Regression Analysis, Pt 4
1.67-Regression Analysis, Pt 5
1.68-Regression Analysis Conclusion
1.69-Regression analysis
1.70-Closing Thoughts on Root Cause Analysis
1.71-Preface to D5 and D6 - Selecting and Implementing Corrective Actions
1.72-Implement Corrective Actions
1.73-The Quality Notice
1.74-Shifting the Mean
1.75-Correlating Process with Product Variables
1.76-Andon
1.77-Standardized Work Instructions
1.78-Process Auditing
1.79-Poke Yoke, Pt 1
1.80-Poke Yoke, Pt 2
1.81-Poke Yoke, Pt 3
1.82-Poke Yoke Example
1.83-Automated Inspection
1.84-Why Prototype?
1.85-Thoughts on Prototyping
1.86-Closing Comment on Corrective Actions
1.87-Corrective Actions
1.88-Verification of Corrective Activities
1.89-Thoughts on Approaching Corrective Actions
1.90-Implementing Preventive and Parallel Actions
1.91-Thank the Team
1.92-8D Template
1.93-Additional Resources in Quality Engineering
1.94-Conclusion to the Course
1.95-Bonus Lecture