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Description

When you are working in a group, where there are people from different backgrounds it is common that conflict can occur, or that people don't input for fear of causing conflict. This course will teach you how to maximise the outputs of culturally diverse working environments and extract the full benefits of diversity.
We will explore the concept of culture and it's powerful impact on how humans perceive the world. We'll look at different dimensions of cultural diversity and how they impact our priorities, perceptions and how they can cause mis-understandings. After a short excursion to some of the brain science that further manifests the power of culture as a filter for reality, we'll look at different cases and what we can do to communicate more effectively in environments that are saturated with cultural diversity in order to create something remarkable. Finally, I'll teach you two simple methods to operationalise these insights practically in your work. In the end, I will highlights further reading materials that students who wish to go deeper can read and study. 
Who this course is for:
This course is for everyone that wants to work more effectively in environments that are saturated with diversity.

What you'll learn

After the course, students will be able to better identify their own cultural set up and be able to see, address and constructively work with cultural diversity.

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
2
1.1-Introduction
1.2-The value and challenge of diversity
2-What is Culture?
7
2.1-What is Culture?
2.2-The river as a metaphor for culture
2.3-Lenses as a metaphor for culture
2.4-Software as a metaphor for culture
2.5-Fabric as a metaphor for culture
2.6-Traffic-Sign as a metaphor for culture
2.7-The Iceberg as a metaphor for culture
3-Dimensions of Cultural Diversity
7
3.1-Dimensions of Cultural Diversity
3.2-Individualism and Collectivism
3.3-High- and Low-Context Communication
3.4-Universalism and Particularism
3.5-Powerdistance
3.6-Time
3.7-Uncertainty Avoidance
4-A short excursion into the brain
4
4.1-Brain Science
4.2-The Amygdala
4.3-System 1 and System 2 Thinking
4.4-Neuroplasticity
5-Culture in Action
2
5.1-A Chinese suppliers' visit to a German factory
5.2-German and Polish work cultures
6-Operationalising knowledge about culture's impact
2
6.1-Perception, Interpretation, Evaluation
6.2-Purple Space
7-Book Club
11
7.1-Beyond Culture and the Silent Language
7.2-Building Cross-Cultural Competences
7.3-Software of the Mind
7.4-The Culture Map
7.5-Handbook of Intercultural Communication and Cooperation
7.6-Basic Concepts of Intercultural Communication
7.7-Thinking Fast and Slow
7.8-The intercultural mind
7.9-Handbuch Interkulturelle Kommunikation und Kompetenz
7.10-The Geography of Thought
7.11-Closeness at a Distance