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Description

If you want to effectively communicate with your co-workers, employees, boss, family and friends, then this is course for you! 
Communication Fundamentals: How To Communicate Better 
introduces you to the key tools and know-how that you need to effectively communicate in order to build stronger relationships and have better outcomes! In this course you'll learn how to use the communication process, the various channels of communication and how to recognize which channel is appropriate for which style of personality. You'll also learn about the power of persuasion and how to utilize multiple persuasion styles, how to work and manage virtual teams, how to communicate cross culturally, and you'll learn how to do it in a way that's both informative and engaging!


What Will I Learn?


Identifying and flexing with different personality types, communication styles
The difference between formal and informal styles of communication and when to use each
How to put yourself in the shoes of the receiver in order to truly understand what they're trying to get across
The power of silence and when to use it
How to be persuasive with different types of personalities in order to reach the best outcome
And more!


This course is also full of examples and activities that allow you to practice what you are learning!


Work with me over 6 exercises to develop your competencies and communication skills!


Learning Communication Fundamentals will benefit you professionally as you gain skills and acquire tools that will enable you to lead your team, create a cohesive momentum within your company and become a strong communicator in any situation! This is an important skill for leaders and anyone dealing with a team or people to have in order to create a successful workplace environment.


Communication Fundamentals can be challenging and complex. To navigate this maze you need to develop the skills to communicate with different types of people, in multiple situations and you have to know when and how to communicate so that both you and the other party are happy, and that is exactly what you will learn to do in this course! 


This course brings Lorraine's 25+ years of experience and industry know-how, to you! Her unique teaching style comes from her experience in presidential roles in 7 companies, in 6 countries around the world and through her 7 other premium video courses.


By the end of this course you will be able to confidently and effectively communicate in any situation and environment, and by doing so, build stronger relationships, motivate employees, achieve company goals and reach business objectives!


We look forward to seeing you in the course!
Who this course is for:
Anyone who wants to learn how to effectively communicate
Anyone looking to have better relationships
Anyone looking to adapt their style to get their message across to different personalities and audiences

What you'll learn

Effectively communicate

Communicate with different personalities

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Welcome To Communication Fundamentals
2
1.1-About The Instructor And About This Course
1.2-What Is Communication?
2-The Process Of Communication
5
2.1-The Communication Process Defined
2.2-Channels Of Communication
2.3-Formal Communication
2.4-Informal Communication
2.5-Exercise
3-Communication Styles
16
3.1-Putting Yourself In The Shoes Of The Receiver
3.2-Listening Loudly
3.3-Questions
3.4-Communicating Based On Style Of Decision Making
3.5-Persuasion Principles: Liking And Reciprocity
3.6-Persuasion Principles: Social Proof And Consistency
3.7-Persuasion Principles: Authority And Scarcity
3.8-Styles Of Talking
3.9-The Art Of Persuasion
3.10-The Power Of Silence
3.11-Being Authentic
3.12-Story Telling
3.13-Section 3 Exercise
3.14-Section 3 Exercise 2A
3.15-Section 3 Exercise 2B
3.16-Section 3 Exercise 2C
4-Management And Communication Under Pressure
7
4.1-Topics Where Managers Must Be Clear
4.2-Leadership: Owning The Responsibility Of Communication
4.3-Qualities To Expect From An Ideal Communications Person
4.4-How It Differs In A Crisis Situation
4.5-The Skeptical Audience
4.6-Delivering Bad News
4.7-Section 4 Exercise
5-Cross Cultural Communication
7
5.1-Virtual Teams
5.2-Giving The Benefit Of The Doubt
5.3-Overcommunicate
5.4-Being Intentionally Positive
5.5-Offer Suggestions Not Critiques
5.6-The Common Cause Of Communication Breakdown
5.7-Section 5 Exercise
6-In Summary
1
6.1-In summary