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Description

Looking to get ECBA
®
, CCBA
®
, or CBAP
®
certified or recertified? - This course qualifies for 4 PD Hours/CDUs!
Become the Business Analyst everyone wants to work with by learning how to solve an organization’s problem
before
they make a costly mistake.
Many organizations think that the most important thing to do when faced with a problem is to solve it as quickly as possible – but they
couldn’t be more wrong.
Abraham Lincoln famously once said “give me six hours to chop down a tree and I will spend the first four sharpening the axe”, when talking about the importance of preparation – and that advice can apply to solving business problems too.
Companies will often want to jump straight into finding a solution without taking the time to prepare and fully understand the problem – this results in sub-optimal solutions, or worse, a solution that doesn’t even solve the problem.
It is
your
responsibility as a Business Analyst to prevent this from happening…
And this course will teach you exactly how to do that.
Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a
money-back guarantee
. You have nothing to lose and so much to gain.
The BA Guide’s 5 Step Process to Identify & Define a Business Problem
In this course, I’ll teach you my 5-step method on how to use business analysis techniques to identify an organization’s pain points and how to go about solving them. Then, you’ll learn how to convince these businesses that your plan adds organizational value and gain the approval necessary to begin work.
The 5 steps will show you how to:
Identify the Problem
Analyze the Root Cause
Determine the Potential Value
Create a Project Proposal
Gain Project Approval
Within each step, you’ll learn the techniques, tools, and skills through the use of practical, real-world examples – meaning you won’t just understand the 5 steps, but you’ll also know how to apply them.
Just ask the students who’ve already taken this course:
"The manner in which Jeremy instructed this course is top-notch. He explains concepts in a way that is easy very to understand and also provides concrete examples and scenarios to back up those concepts which made the course very engaging. He is also extremely responsive in answering questions. This course authored by Jeremy is highly recommended and I look forward in taking more BA courses instructed by him.
- Philip
"The course is awesome, didn't see similar before. Like how Jeremy explains, how he highlight key points and how he provide us by different types of a very useful templates, which we can use in our daily job. Highly recommended for everybody who wants to become an experienced business analyst. Jeremy and his courses will definitely help you to achieve your goal!"
– Aykhan
“Jeremy courses are the biggest contributors to my understanding to business analysis. This is my 4th course I'm taking of his. Great lecturer”
– Kyle
What else is included?
Of course, anyone who has studied one of my courses before will know, it simply wouldn’t be a course by The BA Guide if I didn’t include some value-packed bonus material!
As one of my students said,
“you give away everything… INCLUDING the kitchen sink!”
Here’s what you get as complimentary extras with the
Identify and Define the Problem
course:
A 20+ Page Student Workbook
Business Analysis Glossary
Interview elicitation template
Survey elicitation template
Observation elicitation template
Fishbone diagram template
Project proposal template
These templates won’t just be great practice either – they’ll serve as vital tools to help you identify and define the problem on the job too, long into your career.
In addition to all the tools you’ll need to start identifying and solving problems, you’ll also get a foot into the field by way of an
industry expert
.
I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis!
This course is the first course of the Business Analysis Process Series:
=> Identify and Define the Problem

<=
Conduct a Strategy Analysis
Plan the Project
Understand and Elicit Requirements
Analyze, Model, and Organize Requirements
Manage, Prioritize, and Validate Requirements
Transition to the Solution
Complete a Solution Evaluation
Hear what others had to say:
“It's been an eye-opening to my personal development process especially for my analytical skill to apply in my current job task and be prepare for my future growth and opportunities
.” - Cindy
“Love Jeremy, all his courses are explained step by step and it includes many download for future reference. A+++”
- Yohanna
“This is such a great course. The [BA Guide] is extremely knowledgable and goes into a lot of detail about how and why things are done.”
– Tonia
And if you’re
still
not sure – here’s my promise to you:
This course comes with a
30-day money back guarantee!
That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked!
Whether you are an aspiring or a seasoned Business Analyst, this course is a must.
By the end of this course, you’ll have learned the best practices for handling problems and be equipped with the tools necessary to help you save organizations money… not to mention make you look like the hero in their time of need!
So, what are you waiting for?
Enroll today!
Who this course is for:
Aspiring or current Business Analysts
Aspiring or current Project Managers
Business professionals who are tasked with finding pain points and areas of opportunity within their organization
Anyone who has a change idea for an organization and wants to present it in a way to give the best chance to gain approval to move forward

What you'll learn

Learn to identify business problems, pain points, and opportunities utilizing various tools and techniques such as interviews, observations, surveys, and more

Understand how to break down the identified problem into its root causes through techniques such as the Five Whys and the Fishbone Diagram

Create a Project Proposal that details the problem and the value to be gained from solving it

Learn how to turn your problem and value proposition into an approved project

Utilize the included student workbook to not only absorb and retain the information but also to use as future reference

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Welcome to the Course!
11
1.1-Course Kickoff and Overview
1.2-Introducing the Student Workbook
1.3-Additional Notes for the Student Workbook
1.4-The BA Guide's Business Analysis Process Explained
1.5-Why Identify the Problem at All?
1.6-Udemy Review Prompt
1.7-Key Terms Defined - Needs, Project, Value
1.8-Course Resources - for your convenience
1.9-Business Analyst Glossary of Terms + Download
1.10-The End Goal
1.11-IMPORTANT LINKS - Please review and bookmark
2-Problem Identification
4
2.1-Problem Identification Initiation
2.2-Focus on the Problem
2.3-Get to the Root
2.4-Setting the Stage for the Remainder of the Course
3-Problem Identification: Observation Technique
11
3.1-Observation Technique: Key Concepts
3.2-Observation Technique: Mini-Activity
3.3-Observation Technique: Active Observation
3.4-Observation Technique: Passive Observation
3.5-Observation Technique: Participatory Observation
3.6-Observation Technique: What Are You Looking For?
3.7-Observation Technique: Planning an Observation
3.8-Planning for an Unnoticed Observation
3.9-Observation Technique: Executing an Observation
3.10-Observation Technique: Documentation Template
3.11-Observation Technique: Validate Your Understanding
4-Problem Identification: Interview Technique
13
4.1-Term Explained: Waterfall
4.2-Interview Technique: Overview and Benefits
4.3-Interview Technique: Cautions
4.4-Interview Technique: Types
4.5-Interview Technique: Planning Overview
4.6-Interview Technique: Planning Questions
4.7-Interview Technique: Planning Time
4.8-Interview Technique: Recording the Session
4.9-Interview Technique: Planning Location
4.10-Interview Technique: Finalize Planning
4.11-Interview Technique: Conduct the Interview
4.12-Interview Technique: Documentation Template
4.13-Interview Technique: Validate Your Understanding
5-Problem Identification: Survey Technique + Additional Tools
8
5.1-Survey Technique: Overview, Benefits, and Cautions
5.2-Survey Technique: Types of Questions
5.3-Survey Technique: Overcoming Common Challenges
5.4-Survey Technique: Plan Your Way to Success
5.5-Survey Technique: Post Planning
5.6-Survey Technique: Documentation Template
5.7-Survey Technique: Validate Your Understanding
5.8-Additional Tools
6-Making Things Practical + Root Cause Analysis
16
6.1-Choosing a Technique
6.2-Bob's Towing Example: Choosing a Technique
6.3-Root Cause: Five Whys
6.4-Root Cause: Fishbone
6.5-Bob's Towing Example: Transitioning Back to the Example
6.6-Bob's Towing Example: Interview Prep (Part 1 of 2)
6.7-Bob's Towing Example: Interview Prep (Part 2 of 2)
6.8-Bob's Towing Example: Conduct Interview + Fishbone Example
6.9-Bob's Towing Example: Finishing the Fishbone
6.10-Bob's Towing Example: Researching Prank Calls Cause Category
6.11-Bob's Towing Example: Choosing the Next Technique
6.12-Bob's Towing Example: Observation Prep
6.13-Bob's Towing Example: Conduct Observation
6.14-Bob's Towing Example: Root Problem Identified
6.15-Not Planning Every Detail is Okay
6.16-Choosing a Technique - Test Your Skills
7-Determining Value
1
7.1-Reaffirming the Concept of Value + How to Determine
8-Project Proposal + Gaining Approval
7
8.1-Project Proposal Basics
8.2-Project Proposal Sections
8.3-Introducing the Project Proposal Template
8.4-Bob's Towing Example: Project Proposal
8.5-Gaining Project Approval: Sponsor
8.6-Gaining Project Approval: Governance
8.7-Project Proposal + Gaining Approval: Validate Your Understanding
9-Wrapping Things Up
2
9.1-Course Recap
9.2-Bonus Lecture: Next Steps