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Description

Sensitivity Training for Employees Course Overview:
What is sensitivity in the workplace?
Sensitivity in the workplace is about being aware of and understanding the different ways that people interact with each other, and making sure that everyone is treated fairly and with respect. It’s important to create a workplace environment where everyone feels comfortable and respected, and where they can be themselves without fear of discrimination or harassment.
What are the benefits of sensitivity training for employees?
There are many benefits to sensitivity training for employees, including:
- Improving communication and collaboration among employees
- Creating a more diverse and inclusive workplace
- Reducing instances of discrimination and harassment
- increasing productivity and morale
- fostering a positive work environment.
Who needs sensitivity training?
Any employee who interacts with others in the workplace can benefit from sensitivity training. This includes managers, supervisors, customer service representatives, human resources professionals, and anyone who works in a team environment.
What should be included in sensitivity training?
Sensitivity training should cover a variety of topics, including but not limited to:
- Diversity and inclusion
- Discrimination and harassment
- Cross-cultural communication
- Gender identity and expression
- Sexual orientation
- Religion and spirituality
- Ageism
- Disabilities.
Sensitivity training can help employees to understand and appreciate the different ways that people interact with each other, and to create a more respectful and inclusive workplace environment. By including these elements in your training program, you can ensure that your employees are better equipped to communication and collaborate effectively with each other, while also reducing instances of discrimination and harassment.
What Will Be Covered in This Training?
This training will cover the following topics:
-Different types of prejudice, discrimination, and stereotyping
-How these biases can manifest in the workplace
-Strategies for combating bias
-How to create a more inclusive workplace environment
Who this course is for:
Any employee who interacts with others in the workplace can benefit from sensitivity training. This includes managers, supervisors, customer service representatives, human resources professionals, and anyone who works in a team environment.

What you'll learn

Understand what sensitivity in the workplace means and why it’s important

Recognize different types of discrimination and harassment

Understand what to do if they witness or experience discrimination or harassment in the workplace.

Know how to create a more inclusive workplace environment.

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Essentials of Workplace Sensitivity
14
1.1-What is Sensitivity?
1.2-General Overview of Sensitivity at Work
1.3-Quiz
1.4-Dimensions of Sensitivity
1.5-Quiz
1.6-Unpacking Bias and Microaggressions
1.7-Quiz
1.8-Conflict Resolution and Sensitivity
1.9-Glossary
1.10-Empathy and Active Listening as Cornerstones of Sensitivity
1.11-Quiz
1.12-Sensitivity in Communication and Feedback
1.13-Interpersonal Skills for Managing Sensitivity in the Workplace
1.14-Maintaining Sensitivity in a Virtual Workplace
2-Diversity and Inclusion
3
2.1-Creating an Inclusive and Respectful Workplace
2.2-The importance of diversity and inclusion in the workplace
2.3-Understanding Disability and Sensitivity
3-Sensitivity & Emotional Intelligence
3
3.1-Improving Your Emotional Intelligence is Crucial
3.2-Quiz
3.3-Navigating Difficult Situations with Sensitivity
4-Harassment in the Workplace
2
4.1-Preventing Bullying and Harassment in the Workplace
4.2-Quiz