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Description

Looking to get ECBA
®
, CCBA
®
, or CBAP
®
certified or recertified? - This course qualifies for 5 PD Hours/CDUs!
WHILE THE RESPONSIBILITIES OF THE BUSINESS ANALYST ROLE VARY WIDELY FOR EACH ORGANIZATION, THERE IS ONE BA SKILL THEY ALL ASK FOR - THE ABILITY TO ELICIT REQUIREMENTS.
And that is because requirements are at the core of every change, every project. They explain exactly what needs to be created, updated, and accounted for in the solution. Achieving the requirements is ultimately what brings value to the stakeholders and the organization.
But in order to achieve the requirements, you must first know how to elicit them.
We'll start things off by teaching you all about requirements - their levels, their types, and the often confusing terminology utilized to explain them. We'll move into teaching you how to extract and elicit those details using popular elicitation techniques. These techniques can then be utilized to dig deep into the wants and needs of your users, which helps to ensure a successful end solution.
Regardless of whether your project is large or small, in finance or in manufacturing, creating new systems or providing support to a workforce,...
Requirements are always at the center, and that is precisely what you are taught in this course.
Your course enrollment includes:
5 hours of high-quality video lectures
that break down all the concepts covered into an easy to understand, step-by-step format.
A 30-page Student Workbook
that will enhance your learning and give you a reference resource after you’ve completed the course.
9 Business Analysis Templates
so you have all the tools you need to
immediately
apply your new skills on the job.
19 Practice Activities and Quizzes
to help you retain your learning and give you an opportunity to put your new knowledge to the test.
In addition to all the tools you’ll need to start successfully eliciting requirements, you’ll also get a foot into the industry by way of an
industry expert

I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis!
Let’s hear what students are saying about our Business Analysis Process Series:
 "These courses are so dependably excellent. Jeremy is deeply knowledgeable & experienced as a BA, and his presentation skills are superb. He also provides templates that alone are worth the price of the course. I can't recommend this series enough."
- Liz Z.
"The course is awesome! The content is a treasure. I definitely recommend this course and previous ones if you want to become a true professional in Business Analysis field."
- Aykhan Z.
"Great quality work. I like how Jeremy breaks everything down, so it's understandable even if you don't have any background in business analysis. Awesome courses!!!"
- Oleg L.
"I am impressed about the worksheets. Printing them out and writing notes on them has made the course very interesting to me." -
Adewole A.
This course is the fourth course of the Business Analysis Process Series:
Identify and Define the Problem
Conduct a Strategy Analysis
Plan the Project
=> Understand and Elicit Requirements <=
Analyze, Model, and Organize Requirements
Manage, Prioritize, and Validate Requirements
Transition to the Solution
Complete a Solution Evaluation
Whilst taking the previous courses is not required, I do recommend it as it will help your understanding of the material covered as we will be building on skills and techniques taught in the previous course lectures. In any case, this course will provide you a tremendous amount of value.
Whether you are an aspiring or a seasoned Business Analyst, this course is a must.
By the end of this course, you’ll have a much deeper understanding and appreciation for requirements along with the skills necessary to successfully elicit those requirements from various types of stakeholders.
So, if you’re ready to take your requirements knowledge and skills to the next level, this is the course for you -
enroll today.
Who this course is for:
Aspiring or current Business Analysts
Aspiring or current Product Owners
Business professionals who are tasked with understanding the needs and wants of users or customers

What you'll learn

Gain the understanding of what requirements are, including the often confusing terminology

Understand how to categorize requirements into different levels and types

Learn about the Requirement Elicitation Process - Plan, Prepare, Conduct, and Confirm

Gain the ability to elicit requirements with popular elicitation techniques such as interviews, requirement workshops, brainstorming sessions, surveys, and more

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Welcome to the Course!
1
1.1-Introducing the Understand and Elicit Requirements course
2-Requirements Defined
6
2.1-Requirements basics
2.2-Requirements are critical
2.3-What do requirements look like?
2.4-Hi, my name is Jeremy
2.5-Udemy Review Prompt
2.6-Validate your base understanding of requirements
3-Requirements, Digging Deeper
7
3.1-Product Requirements and Project Requirements - What's the Difference?
3.2-Requirement levels - business, stakeholder, solution, transition
3.3-Requirement types - functional, non-functional, business rules, constraints
3.4-ACTIVITY: Requirement segmentation and categorization worksheet
3.5-Requirement subdisciplines (aka Requirement Process)
3.6-A few notes - Requirements perspective and Requirements vs Design
3.7-Validate your deeper understanding of requirements
4-Hollywood Star Lanes
3
4.1-Introducing Hollywood Star Lanes
4.2-Optional learning about bowling
4.3-Optional Hollywood Star Lanes activities
5-The Building Blocks of Requirement Elicitation
7
5.1-Introducing requirement elicitation
5.2-Elicitation versus Gathering, is there a difference?
5.3-Importance of identifying customers
5.4-Roles - Customers vs Stakeholders vs Users
5.5-Finding key contacts
5.6-ACTIVITY: Hollywood Star Lanes - Stakeholder Identification
5.7-Validate your base understanding of elicitation
6-Stakeholder Perspective
4
6.1-Customer expectations
6.2-Stakeholder fears
6.3-Overcoming the stakeholder's fears
6.4-Validate your understanding of customer's expectations and fears
7-Requirement Elicitation Process
7
7.1-Requirement Elicitation Process Overview
7.2-Plan requirements elicitation
7.3-Prepare for elicitation
7.4-Conduct requirement elicitation
7.5-Confirm elicitation results
7.6-ACTIVITY: Requirement Elicitation Process worksheet
7.7-Validate your understanding of the Requirement Elicitation Process
8-Useful Supporting Documents
4
8.1-Prepare for Elicitation Template
8.2-Parking Lot
8.3-Term Glossary
8.4-Validate your understanding of documents that support elicitation
9-Requirement Elicitation Techniques
2
9.1-Requirement elicitation techniques introduction
9.2-Requirement elicitation templates
10-Requirement Elicitation: Document Analysis
8
10.1-The basics of Document Analysis
10.2-Preparing for a Document Analysis
10.3-Conducting a Document Analysis
10.4-Confirming the results of a Document Analysis
10.5-Document Analysis Best Practices
10.6-ACTIVITY: Analysis for Cookie Cottage Training Video
10.7-ACTIVITY: Analysis for Cookie Cottage Training Video (Part 2)
10.8-Validate your understanding of eliciting requirements with Document Analysis
11-Requirement Elicitation: Observation
6
11.1-The basics of Observation
11.2-Preparing for an Observation
11.3-Conducting an Observation
11.4-Confirming the results of an Observation
11.5-Observation Best Practices
11.6-Validate your understanding of eliciting requirements with Observations
12-Requirement Elicitation: Brainstorming
6
12.1-The basics of Brainstorming
12.2-Preparing for a Brainstorm
12.3-Conducting a Brainstorm
12.4-Confirming the results of a Brainstorm
12.5-Brainstorming Best Practices
12.6-Validate your understanding of eliciting requirements with Brainstorming
13-Requirement Elicitation: Questionnaire / Survey
6
13.1-The basics of a Questionnaire / Survey
13.2-Preparing a Questionnaire / Survey
13.3-Conducting a Questionnaire / Survey
13.4-Confirming the results of a Questionnaire / Survey
13.5-Questionnaire / Survey Best Practices
13.6-Validate your understanding of eliciting requirements with Questionnaire/Surveys
14-Requirement Elicitation: Interview
6
14.1-The basics of an Interview
14.2-Preparing for an Interview
14.3-Conducting an Interview
14.4-Confirming the results of an Interview
14.5-Interview Best Practices
14.6-Validate your understanding of eliciting requirements with Interviews
15-Requirement Elicitation: Requirement Workshop
6
15.1-The basics of Requirement Workshop
15.2-Preparing for a Requirement Workshop
15.3-Conducting a Requirement Workshop
15.4-Confirming the results of an Requirement Workshop
15.5-Requirement Workshop Best Practices
15.6-Validate your understanding of eliciting requirements with Requirement Workshops
16-Final Thoughts
3
16.1-Eliciting in Agile
16.2-Becoming more fluid
16.3-Course conclusion
17-Bonus Section
1
17.1-Bonus lecture