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Description

Cold calling and talking to a stranger is the hardest thing anyone can do.

However, if you're practicing customer development or conducting market research for your startup, it's super critical to get the person to speak with you on the phone and not hang up. Getting to success will consists of roadblocks in the form of gatekeepers, voicemails, and testy people who are just plain grumpy.

How do you overcome your fears and get President Obama to take your call? Learn the cold calling techniques to get the most important person you need to reach on the phone, the first time.


NOTE:
We guarantee you'll make your investment in this course back within your first five cold call conversations!

Who this course is for:
Anyone who is terrified to call strangers who are busy but could be a customer

What you'll learn

You will achieve courage to overcome your fear of picking up the phone

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Congratulations & Welcome!
2
1.1-Congratulations! Welcome to Cold Call 101: How to Cold Call like a Boss
1.2-How this course is setup and how you should use the content
2-Module 1: Understanding Your Self Image
20
2.1-Download the Power Point Slides, Exercises for this course
2.2-Fears and anxieties before calls are signals of a struggle and possible self-image problem
2.3-Exercise #1: Let’s attempt to explore our attitude toward different roles and uniforms.
2.4-Exercise 1: How Do You Respond When They Call
2.5-How did you do on this first Exercise? How did you relate to these uniforms or roles?
2.6-ROLE PLAY: Corey and I role play a call from an emergency personnel: A Fireman Cold Call
2.7-Exercise #2: Lets inventory our own Self-Image, Attitude, and Uniform Performance ranking
2.8-Exercise Review: Your uniform performance is dictated by your attitude
2.9-Here’s a different perspective on how you view your self-image: Are you saving the lives of your customers?
2.10-We need to increase our self-image
2.11-Examples of effective Positive Self-Talk
2.12-YOUR BONUS: Sales Professional Daily Affirmations by Email. Sign-up. Say it once a day.
2.13-A different perspective: Negative Self-Talk should trigger Positive Self-Talk
2.14-Next: The big problem of protecting your attitude from other people
2.15-ROLE PLAY: Corey takes out his frustration in life by hanging up on me.
2.16-Avoiding and stopping power plays using the Drama Triangle
2.17-The Karpman Drama Triangle
2.18-ROLE PLAY: Corey Plays Role of the Rescuer in the Drama Triangle
2.19-ROLE PLAY: Alex is is flaking out on our meeting that we had scheduled and playing the victim
2.20-Another, yet important perspective on Power Plays
3-Module 2: Doing the right behaviors
10
3.1-Before we start this module, we need a head check
3.2-Using the Theory of Paradoxical Intention
3.3-Using the Theory of Paradoxical Intention
3.4-3 1 3 Willpower 19
3.5-Managing your Call activities with a Cold Call System Worksheet
3.6-Next Step: Preparing to speak on your calls
3.7-Your Cold Call Contract and 30 Seconds
3.8-Demonstrating the Cold Call and Up-Front, Contract Power
3.9-ROLE PLAY: Corey and I role play a successful Cold Call with Contract
3.10-Another, yet important perspective on Cold Call Contracts. A job offer story
4-Module 3: The dark-ninja caller techniques
6
4.1-Before we start you know the drill: Getting our attitude right
4.2-Who are Gatekeepers and what are their jobs?
4.3-Gatekeeper Secret Techniques that will make you squirm!
4.4-Counter-intuitive Voicemail techniques: Bosses only
4.5-Watch out that you'll get shut out with brochure requests.
4.6-Dealing with pesky requests for brochures!
5-It's a Wrap: Congratulations!
1
5.1-It's a Wrap: Congratulations!