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Description

Get instant access to your Communication & Leadership workbooks, lesson worksheets, follow along, and keep for reference
Communications workbook is 162 pages containing all the key communication skills takeaways from this course
Leadership workbook is 81 pages containing all the key leadership takeaways from this course
***PLUS Boost your Communication & Leadership Skills with insights from expert interviews on:
Mindfulness, Goal Setting, Time Management, Success Mindset, Emotional Intelligence, Motivation, Career Counselling & Beat Procrastination in 2023!!
Introduce yourself to our community of students in this course and tell us your goals
Encouragement and celebration of your progress every step of the way: 25% > 50% > 75% & 100%
Over 33 hours of clear and concise step-by-step instructions, lessons, and engagement
What others are saying:
"This course will definitely
help me to be a more effective and efficient communicator
in meetings and in emails. Peter shares valuable techniques from his many years of experience in business, thank you." - Janet A.
"This course was amazing I enjoyed and learned a lot from it. It`s
easy to follow and had helped me a lot.
" - Palesa M.
"This information is
providing precise ways of improving your communication skills.
" - Torrey F.
"Really enjoyed this course. Many passive skills that are useful in my line of work ( corporate communication). I definitely
recommend this course to those who are looking to improve their communication skills!
" - Khadeeja
"Communication is the foundation of all relationships and teamwork. This course
provides you with techniques on how to be an effective communicator.
This course covers written and verbal communication using different mediums as well as how to conduct online meetings.
People entering the job market and experienced professionals who may feel they need to touch up on their communication skills would greatly benefit from this course.
" - Sizwe N.
"The instructor was clear and
had scenarios that assisted with more understanding of the importance of mastering communication.
" - Sma N.
"This course
simplifies the basics things needed for effective email communication
." - Saud Nissar E.
"
Clear and concise instructions
of the Do’s and don’ts of communicating verbally or virtually." - Farah Nur Feriena K.
Do you wish you could communicate better and have more impact? Are you overwhelmed by all the ways we communicate? Do you feel your voice gets lost in a noisy world?
In this course, I’ll teach you how to
use email better, how to present to a group and in public, how to use messaging tools like Whatsapp and online meeting platforms like Teams & Zoom.
I’ll teach you how to communicate verbally, in writing, and through images. You’ll also learn three principles of communication: storytelling, brevity, and clarity. In this course, there are
downloadable resources, 1 on 1 lesson, wipe board presentations, and activities for you to practice what you have learned and put these lessons to the test so you achieve your goals
. You will also learn how to engage more meaningfully with your boss and co-workers, how to get heard in meetings, and how to use social media more effectively.
You'll get the following in this course:
Practical principles and techniques to help you
communicate better in different contexts and with different audiences
Tips from my 25-year career
of how I have communicated in meetings, presentations, with co-workers, and on projects
Email management techniques that will improve how you write emails,
manage your inbox and stand out in other people's inboxes
Tips for communicating
better in online meetings so that you come across with credibility
through engagement & contribution
Principles for group messaging, social media, and engaging larger groups
to get action like attending events and opening attachments
Verbal communication principles
so that you get heard more in settings such as 1:1, with your boss, co-workers, and colleagues
Activities in each section of the course
as well as an assignment at the end of the course to help you achieve your goals
I guarantee that by the end of this course you will be a better communicator.
Check out some of the lessons below, enroll and I’ll see you in the course. There are also lots of downloadable resources, activities, and an assignment that will get you taking practical steps to actually become the better communicator that you want to be.
What you will learn
The power of storytelling to tap into human emotions so your message has more impact & retention
Brevity in communications and the importance of cutting back words and unnecessary content in your message
The importance of clarity in all types of communications to ensure the highest impact for your audience
Email management practices that will help you get on top of your inbox and stand out in other people's inboxes
Practical things you can do in online meetings to stand out and demonstrate engagement and contribution
Group communications such as Whatsapp groups and smaller audiences that use efficient, digital communications
Larger scale messaging such as for events and getting big groups of people to take action
Verbal communication in 1:1 settings, meetings, and other contexts when it still matters what you say and how you say it
The "hero's quest" storytelling pattern and how you should make your audience the hero of your story
The difference in communicating messages across social media platforms like Twitter, Instagram, Facebook, etc
The preview principle for writing emails that people will read, receive your message and take action
How to write emails that have attachments to avoid "lazy email etiquette" and ensure you deliver value to your recipient
The importance of writing with clear action words as verbs and nouns (person, place, thing) as subjects
Don't start processing emails at the beginning of the day because this wastes good thinking time on an administrative activity
The 3 sentence rule for composing emails to ensure you get your message across with high impact and retention
Calls to action in emails and practical steps to ensure that people know what they need to do as part of a plan
Switch your camera on when you are introducing yourself or presenting in online meetings
Use the chat feature in online meetings with context and proper intent to engage meaningfully
The importance of good slide design and well-prepared presentations in online meetings
Only communicate something in a group messaging environment which is useful for everyone
Use the group description to provide the rules of the group to everyone with principles for engagement
Principles of digital citizenship like authenticity, respect, humility, and the importance of communicating as a digital citizen
Understand the different intentions and audience expectations of various social media platforms
The importance of managing your audience's expectations when you communicate in different channels
Communicating with large groups of people by diversifying your messaging and increasing frequency closer to action
Verbal communication with your boss, co-workers, meetings, and larger groups of people
Listen to understand, not to form your reply, and try and use the word "done" as often as possible to build credible messaging
Contents and Overview
You'll start with Emails: Learn 4 Practical Tips To Become A Better Communicator Using Emails; Wipeboard Lesson: Learn How To Master Emails, Inboxes & Get Your Message Across; Learn How To Communicate Better In Online Meetings: Camera On, Focus & Engage; Wipeboard Lesson: Learn Tips & Techniques For Improving Your Online Meetings; Learn How To Communicate More Effectively In Groups Or Smaller Interaction; Wipeboard Lesson: Learn How To Improve Your Group Messaging Communications; Communicate Better: Understand Social Media Platforms & Manage Expectations; Wipeboard Lesson: Understand How To Communicate Better With Social Media;
We will also cover Mass Communication That Gets People's Attention Using Diversification  Frequency; Wipeboard Lesson: Learn How To Plan And Manage Mass Communication That Works; Verbal Communication Tips For Getting Your Message Across Online, 1:1, Your Boss; Wipeboard Lesson: Learn Insights & Skills For Better Verbal Communications;
This course will also tackle True Leadership Starts Here: Learn How To Lead Yourself With These 4 Practices; Learn How Shakespeare, Mandela, Art Of War Guide Your Journey Of Self Leadership; Go To The Next Level Of Leadership: Influence & Impact Teams & Groups Of People; Lead With Excellence Using These Skills When Given Leadership Responsibilities; Transactional leadership and Agile; conflict or contrast?; Leadership Quotient for CIOs; Get Ready Now To Master Senior Leadership & Influence Of Bigger Groups Of People; Authoritative Or "Visionary" Style Of Leadership; Pace Setting Or "Do As I Do" Style Of Leadership; Democratic Or "What Do You Think?" Style Of Leadership; Coaching Or "Consider This" Style Of Leadership; Affiliative Or "People Come First" Style Of Leadership; Laissez-Faire Or "Do Your Best" Style Of Leadership; Tips To Lead Effectively With Compassion & Intelligence; Be Open To Different Perspectives; Practice Active Listening To Demonstrate Empathy; Open & Transparent Communication For Leading With Empathy; Lead With Empathy By Demonstrating Compassion; It Is Important For A Leader To Remain Optimistic; Set The Example Of Leading With Empathy And Commit To Self-Care; As A Leader You Need To Get Things Done. Only Action Produces Results; Action Centred Leadership Is A Way Of Balancing Task, Team, And Individual; Start With Why: How Great Leaders Inspire Everyone To Take Action; 4 Reasons Taking Action Is Crucial In Achieving Success; Become An Action-Minded Leader By Mastering Your Own Time; As A Leader You Also Need A Way Of Organising Your Own Tasks - Kanban; Use Kanban Boards To Drive Actions And Progress In Your Team;
Then you'll get extra bonus lessons! Diversity Leadership Drives Creativity, Innovation, Performance & Growth; Achieving Benefits From Diversity Requires Inclusive Leadership; Daily Practices For Inclusive Leadership; How To Create A Safe And Supportive Environment For Your Team; How To Be An Inclusive Leader; Working For A Leader Who Doesn’t Value Diversity - Exclusive Leadership; Leadership In A Multicultural Environment; Examples Of Understanding Local Culture, Japan, India; Ethical Leadership Is Centred Around Appropriate Conduct; Ethical Leadership Principles - Honesty, Justice, Respect, Community, Integrity; Ethical Leadership Examples; How To Improve Your Ethical Leadership Skills; The Importance Of Ethical Leadership; Which Are The Traits Of An Ethical Leader?; “Smartest Guys In The Room” Enron’s Grand Failure of Ethical Leadership; All Ethics Out The Window By Entire Management - The Satyam Scandal; What Does Resilient Leadership Mean & The Characteristics Of Resilient Leaders?; What Practices Do Resilient Leaders Follow?; Resilient Leadership Strategies : Lessons, Me-Time, Open Mindedness & Experience; Resilient Leadership Strategies: Perspective & Emotional Intelligence; Resilient Leadership Strategies: North Star, Exercise, Triggers, Overcoming Fear; Resilient Leadership Strategies: Driving Forces, Business Rules & Breath; Business Leadership In The 4th Industrial Revolution; Leadership Quotient For IT Leaders; Storytelling Leads People To Connect With A Vision Through Their Emotions; Pringles Turnaround Story To Learn How To Use Storytelling; Great Leaders Are Trustworthy; Great Leaders Ignite Passion In People & Display Their Own; Great Leaders Are Vulnerable So They Can Build Relationships; Great Leaders Make Change Look Easy By Balancing EQ + IQ; Great Leaders Motivate People By Giving Them Autonomy; Great Leaders Motivate People By Helping Them Master Their Craft; Great Leaders Motivate People By Lifting Them To A Higher Purpose; Great Leaders Keep Their Ego In Check; Great Leaders Coach And Mentor The Next Level; Great Leaders Manage The Player-Coach Role; Elon Musk; Jamie Dimon; Steve Jobs; Bill Gates; Ray Kroc; Andrew Carnegie; Walt Disney; Henry Ford; Warren Buffett; Dare To Lead By Brene Brown; No Bullshit Leadership By Chris Hirst; Leaders Myth And Reality By Stanley A. McChrystal; Leaders Eat Last By Simon Sinek; Extreme Ownership By Jocko Willink & Leif Babin; Why Should Anyone Be Led by You? By Gareth R. Jones & Rob Goffee; Strengths-Based Leadership By Barry Conchie & Tom Rath; The 15 Commitments of Conscious Leadership by Chapman, Jim Dethmer & Kaley Klemp; No Rules Rules By Erin Meyer and Reed Hastings; Lead With A Story By Paul Smith; Lord Admiral Nelson – Inspiration Leader Of The British Fleet; Sir Winston Churchill – “Never Give Up” War Time Hero & Orator; Nelson Mandela – World’s Most Loved Reconciliatory; Mahatma Gandhi – Non-Violent Steadfast & Compassionate Leader; Millicent Fawcett – Anti-Establishment Campaigner For Women’s Rights; Oliver Cromwell – Civil War Leader Who Stood Up To Kings; Abraham Lincoln – Autocratic Leader Who Abolished Slavery; John F Kennedy – “Ask Not What Your Country Can Do For You”;
You'll get premium support and feedback to help you become more confident with finance!
Our happiness guarantee...
We have a
30-day 100% money-back guarantee,
so if you aren't happy with your purchase, we will refund your course -
no questions asked!
We can't wait to see you on the course!
Enroll now, and we'll help you improve your communication skills!
Peter
Who this course is for:
Anyone wishing to improve their communications in the workplace, studies, home and life

What you'll learn

The power of story-telling to tap into human emotions so your message has more impact & retention

Boost your leadership with Mindfulness, Goal Setting, Time Management, Success Mindset & Emotional Intelligence

The importance of clarity in all types of communications to ensure the highest impact for your audience

Email management practices that will help you get on top of your inbox and stand out in other people's inboxes

Practical things you can do in online meetings to stand out and demonstrate engagement and contribution

Group communications such as Whatsapp groups and smaller audiences that use efficient, digital communications

Larger scale messaging such as for events and getting big groups of people to take action

Verbal communication in 1:1 settings, meetings and other contexts when it still matters what you say and how you say it

The "hero's quest" story telling pattern and how you should make your audience the hero of your story

The difference in communicating messages across social media platforms like Twitter, Instagram, Facebook etc

The preview principle for writing emails that people will read, receive your message and take action

How to write emails that have attachments to avoid "lazy email etiquette" and ensure you deliver value to your recipient

The importance of writing with clear action words as verbs and nouns (person, place, thing) as subjects

Don't start processing email at the beginning of the day because this wasting good thinking time on administrative activity

The 3 sentence rule for composing emails to ensure you get your message across with high impact and retention

Calls to action in emails and practical steps to ensure that people know what they need to do as part of a plan

Switch your camera on when you are introducing yourself or presenting in online meetings

Use the chat feature in online meetings with context and proper intent to engage meaningfully

The importance of good slide design and well prepared presentations in online meetings

Only communicate something on a group messaging environment which is useful for everyone

Use the group description to provide the rules of the group to everyone with principles for engagement

Principles of digital citizenship like authenticity, respect, humility and the importance of communicating as a digital citizen

Understand the different intentions and audience expectations of various social media platforms

The importance of managing your audience's expectations when you communicate in different channels

Communicating with large groups of people by diversifying your messaging and increasing frequency closer to action

Verbal communication with your boss, co-workers, meetings and larger groups of people

Listen to understand, not to form your reply and try and use the word "done" as often as possible to build credible messaging

How you can lead without authority or being a manager of other people

The importance of being centred in your own life to develop self-leadership

Leadership skills to help you have more impact and influence

Practising self-leadership by living and acting independently

How to be a leader of self before you can leader other people

Small group leadership that is built on relationships and trust

How to lead large groups of people consisting of multiple teams

How to act now to ensure a successful journey of leadership

Improve your own success by lifting and serving others to achieve more

The first practice of self-leadership is to control your thoughts

Develop thoughts that are positive, uplifting and contribute to the world

Avoid self-doubt, hesitant thinking and wavering thought processes

Practice public praise and private criticism with deep understanding of others

Being able to take meaningful initiative is critical for self-leadership

Convert positive, purpose driven thinking into self-directed action

Achieve more by worrying less about who gets the credit

Be intrinsically motivated to become a better leader of self & others

Develop a growth mindset to learn from challenges & see opportunities

How Nelson Mandela was inspired by Invictus "I am the master of my fate"

"Mastering others is strength, mastering yourself is true power" Art Of War

Leadership of small groups and teams of people in the workplace

How to build relationships in small teams by being vulnerable & authentic

Be obsessively helpful to other people in a group to increase leadership

Lead by serving other people to achieve their goals as part of the team's purpose

Communicate and act in a broader context and vision than the group

Learn to see the value the team creates and lift people to work towards it

In formal positions of leadership, make time to lead and invest in skills

Delegate your own work to empower your team and prevent overload

Make time for other people and ensure you are approachable

Build people's confidence by recognising all contributions and role players

Create an empowering environment in which the team can self-organise

Help the team to become independent of you for decisions & direction

Leading large groups of multiple teams requires you to lead leaders

Empower your management team to be authentic and express their own style

Display servant leadership and be self-critical in front of others

Proactively ask for specific feedback from people to drive engagement

Don't undermine people's trust by encouraging blame and fault finding

Don't sweat the small stuff when you lead large groups of people

Inspire people above their day to day workload and challenges

Leadership styles, the benefit of each leadership style, and how to use different styles in different team scenarios and situations

Autocratic, Authoritative, Pace-Setting, Democratic, Coaching, Affiliative, and Laissez-Faire Style of Leadership

Empathy, the benefits of leading with empathy, and the strategy to lead effectively with empathy

Compassion, Emotional Intelligence, Open & Transparent Communication, Active Listening, and Optimism are covered to help you lead with empathy

Action, learn how to lead with action centric leadership and use action to produce results

Learn how to be an action-minded leader, organise teams, and inspire everyone to take action

Diversity, use the power of diversity to drive innovation, creativity, performance, and personal growth

Learn to be an inclusive leader and to encourage diversity. Learn from our real life examples of working in diverse teams, cultures, and countries

Ethics, the importance of ethical leadership and traits of an ethical leader, as well as consequences of failure of ethics

Principles of ethical leadership such as Honesty, Justice, Respect, Community, Integrity, and Appropriate Conduct.

Resilience, the characteristics of resilient leaders, and the strategies and prices of resilient leadership

Resilient leadership strategies, such as Perspective, Emotional Intelligence, Exercise, Overcoming Fears, Driving Forces, Business Rules & Breathe

Skills, Story-telling, and Self-Leadership, learn the power of communicating and connecting using stories. Connect with a vision using your emotions

Learn what makes a great leader, including vulnerability, blanking intelligence and emotional quotient, giving autonomy, and lifting team to a higher purpose

High performing business leaders, that have set examples in Leadership and we can learn from their best practices and accomplishments

Learn from business leaders like Elon Musk, Jamie Dimon, Steve Jobs, Bill Gates, Ray Kroc, Andrew Carnegie, Walt Disney, Henry Ford, Warren Buffet

Inspiring authors of leadership, books on leadership that contain years of experience and learnings to help us learn the best practices of leadership

Learn from best leadership books such as dare to lead, no bullshit leadership, leaders eat last, strengths-based leadership, no rules rules, and many more

People, we can learn from leaders who have led revolutions and inspired millions, their style of leadership will help us inspire and motivate our teams

We cover leaders from real life locations such as Lord Admiral Nelson, Sir Winston Churchill, Nelson Mandela, Mahatma Gandhi, Abraham Lincoln, and many more

Brevity in communications and the importance of cutting back words and unnecessary content in your message

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
5
1.1-Introduction To Communication Skills To Double Your Impact In The Workplace
1.2-Introduce Yourself And Tell Us Your Awesome Goals With This Course
1.3-Preview & Download Your Communications & Leadership Workbooks For This Course
1.4-Let's Celebrate Your Progress In This Course: 25% > 50% > 75% > 100%!!
1.5-The Principles Of Excellent Communication: Tell Stories, Be Clear & Be Brief
2-Learn 4 Useful Email Communication Tips To Improve Your Email Communication To C
4
2.1-Learn How To Master Emails, Inboxes, & Get Your Message Across with This Wipe Bo
2.2-Learn 4 Useful Email Communication Tips To Become A Better Communicator.
2.3-Activity: Pick One Of The 4 Tips For Emails And Put It into Practice This Week
2.4-Section Showdown: Student to Star!
3-Communicate During Online Meetings: Turn On Camera, Present, Focus, Participate,
6
3.1-Learn To Communicate Better In Online Meetings: Turn On The Camera, Pay Attentio
3.2-Wipeboard Lesson: Improve Your Online Meetings With These Tips & Tricks
3.3-You've Achieved 25% >> Let's Celebrate Your Progress And Keep Going To 50% >>
3.4-Activity: Communicate Online Meetings
Camera On, Visual Cues, Chat, Good Slides
3.5-Section Showdown: Student to Star!
4-Improve Your Communication Skills In Group Settings Like WhatsApp Group Messagin
4
4.1-Discover How To Communicate More Powerfully In Groups Or Closer Interaction
4.2-Learn How To Boost Your Group Messaging Communications With This Wipeboard Lesso
4.3-Activity: Practice What You Have Learnt About Communicating Better In Groups
4.4-Section Showdown: Student to Star!
5-How to Communicate Effectively on Social Media Platforms
4
5.1-Understand social media platforms and expectations to improve communication.
5.2-Learn How To Communicate Better With Social Media With This Wipeboard Lesson
5.3-Activity: Social Media Tips Understand Intentions, Expectations. Re-purpose Well
5.4-Section Showdown: Student to Star!
6-Diversification Frequency in Mass Communication as a Method of Capturing Audienc
6
6.1-Diversification Frequency in Mass Communication as a Method of Capturing Audienc
6.2-You've Achieved 50% >> Let's Celebrate Your Progress And Keep Going To 75% >>
6.3-Wipeboard Lesson: Develop Effective Planning and Management Skills for Mass Comm
6.4-Activity: Reach More People Effectively With Mass Comms
Diversify, Intensify
6.5-Section Showdown: Student to Star!
7-Learn verbal communication in various contexts, including 1:1 meetings and onlin
4
7.1-Verbal Communication Strategies for Your Boss, 1:1 Online Communication, and Mor
7.2-Wipeboard Lesson: Develop Your Verbal Communication Skills & Insights
7.3-Activity: Practice Better Verbal Communications - Confidence, Digital Hand, Done
7.4-Section Showdown: Student to Star!
8-Oral Communication: Speeches, Interviews, One-to-One, and More
6
8.1-Effective Audience Communication (1 To Many)
8.2-The Interview: A Vital Chance for Effective Communication in Your Career
8.3-Public Speaking & Formal Speaking: 9 Tips to Improve Your Performance
8.4-The presentation at the academic conference to your professors and peers!
8.5-6 Tips for Phone Calls and Customer Interactions in Oral Communication
8.6-Section Showdown: Student to Star!
9-Meetings, Medium, and Meaningful & Mindful Messages (Zoom, Teams & In Person)
10
9.1-Meetings, meetings, and more meetings: You Can Make Them Successful
9.2-You're on mute in an online meeting! How To Increase Your Mic
9.3-Increase the Impact of Your Message Through Meaningful Communication
9.4-Discover The Communication Medium (Types)
9.5-Increase Your Knowledge Of The Communication Medium (Types)
9.6-The 5 Most Important Tips For Using Microsoft Teams For Communication
9.7-Avoid Becoming A Post-Pandemic Zoom Zombie with Zoom Meetings
9.8-Communication is Really About the Message, But What Exactly Is That?
9.9-Don't Be A Mindless Goldfish: Practice Mindful Communication! Remain attentive.
9.10-Section Showdown: Student to Star!
10-Linear, Aristotelian, Laswellian, Berloian, Osgood, and Schrammian models of com
13
10.1-Linear Communication Model: Elements & Factors
10.2-Examples & Benefits Of The Linear Model Of Communication
10.3-Convincing Oratory: The Aristotle Model Of Communication
10.4-5 Parts of Laswell's Communication Model for Examining Mass Media
10.5-Laswell Communication Model: A Useful Illustration
10.6-Shannon Weaver's Encoders, Decoders, and Noise Communication Models
10.7-The Sender and Receiver in the Berlo Model of Communication
10.8-The Message & Channel of the Berlo Communication Model
10.9-Learn the encoder-source-decoder interactive communication model.
10.10-Discover The Interactive Communication Model: Noise, Barriers, and Criticisms
10.11-Osgood Schramm Circular Communication Model
10.12-Interpersonal & Mass Communication Westley & Maclean Model
10.13-Section Showdown: Student to Star!
11-Improve Your Communication Skills by Your Understanding of Others and Being Unde
6
11.1-Five Top Tips for Understanding Others in Order to Communicate Effectively
11.2-Discover 5 Ways To Improve Your Communication & Start Understanding Others
11.3-Be more understood by improving your communication
11.4-Improve Your Communication Skills to Be Better Understood
11.5-Be Better Understood To Communicate More Effectively
11.6-Section Showdown: Student to Star!
12-Communication and Noise: Emotions, Culture, Bias, Workplace, and Generations
14
12.1-Study Physiological Barriers to Noise in Communication
12.2-Study Communication Noise: Emotional Barriers
12.3-Study About Communication Noise: Some Emotional Barriers
12.4-Overcoming Emotions: Anger, Pride, and Anxiety Through Noise & Communication
12.5-Overcoming Emotions and Taking Responsibility with Noise and Communication
12.6-Noise & Communication: Nationality, Culture, and Religion
12.7-Noise and Communication: Prejudice, Stereotypes, Signs, and Symbols
12.8-To achieve effective communication, cultural noise and barriers must be overcome
12.9-Noise - Communication Barriers in the workplace and how to overcome them
12.10-Noise - barriers to communication in the workplace and overcoming them
12.11-Noise - barriers to communication in the workplace – technology and grapevines
12.12-Noise - dealing with multi-generational barriers to workplace communication
12.13-Noise In workplace communication – mobile, data and technology
12.14-Section Showdown: Student to Star!
13-Internal Business Communications: Tools To Boost Collaboration & Relationships
8
13.1-Internal business communication fosters improved collaboration and relations
13.2-Internal business communication – What it is and why you need it
13.3-Internal business communications – whose responsibility is it?
13.4-Internal business communications - Top Reasons Why You Can’t Ignore It
13.5-Internal Communication Improves Employee Experience
13.6-4 Internal Communication Challenges to Tackle
13.7-Internal business communications – how you communicate with your team
13.8-Section Showdown: Student to Star!
14-More C’s: Charisma, Content, Calls To Action & Collaborative Communications
11
14.1-Content and relational communication – definitions and considerations
14.2-Charismatic communication - Why do some people radiate confidence?
14.3-Charismatic communication - Developing charismatic communication skills
14.4-Charismatic communicators are good storytellers
14.5-Calls to action in communication - Why you need a CTA
14.6-Calls to action in communication – 2 tips to write a killer CTA
14.7-Calls to action in communication – 3 more tips to write a killer CTA
14.8-Calls to action in communication – even more tips to write a killer CTA
14.9-Collaborative communications to drive productivity and team work
14.10-Top 10 Collaborative Communication Skills
14.11-Section Showdown: Student to Star!
15-Academic Theories Of Communication: Linguistics, Semiotics & Sociolinguistics
14
15.1-Academic Communication Theories - Discourse analysis
15.2-Academic Communication Theories: Real World Applications Of Discourse analysis
15.3-Academic Communications Theories: What is Linguistics
15.4-Academic Communication Theories: Mass communication
15.5-Academic Theories: Types Of Mass communication – broadcast, radio
15.6-Academic Communication Theories: Mass media – outdoor, transit and digital
15.7-Academic Theories: Advantages Of Mass communication
15.8-Academic Theories: Negatives Of Mass communication
15.9-Academic Theories: Organizational communication – 4 Types
15.10-Academic Communication Theories: Goals Of Organisational communication
15.11-Academic Communication Theories - Pragmatics
15.12-Academic Communication Theories: Semiotics
15.13-Academic Communication Theories: Sociolinguistics
15.14-Section Showdown: Student to Star!
16-Technology & Trends In Communication: Social Media, AI, Wearables, Workplace
13
16.1-Technology & Trends: How Social Media has affected communication
16.2-How Social Media has affected communication – boredom, consumption, social c
16.3-How Social Media has affected communication – self-expression, urgency, values
16.4-How Social Media has affected communication – #nofilter, 140 characters & emojis
16.5-5 Ways Social Media has affected communication –community, audience & disruption
16.6-Technology & Trends: Collaborative Communication Tools For Workplace & Teams
16.7-Technology & Trends: Collaborative Communication Tools
16.8-Technology & Trends: wearable tech and communication
16.9-Technology & Trends In Communication: Hey Google, Teach Me About AI
16.10-Technology & Trends: Communication And Artificial Intelligence
16.11-Technology & Trends In Communication: Omnichannel Communication
16.12-Technology & Trends: 5 Benefits of omnichannel communication
16.13-Section Showdown: Student to Star!
17-Inspiring Communicators: Bill Clinton, Oprah Winfrey, Jack Welch, Christine La
6
17.1-Inspiring Communicators: 4 famous communicators–Clinton, King, Churchill & Winfr
17.2-Inspiring Communicators: 3 more famous people – Lincoln, Mother Teresa Reagan
17.3-Inspiring Communicators – Lady Gaga, Billy Graham and Kack Welch
17.4-Inspiring Communicators: Business – Steve Jobs, Howard Schultz, Virginia Rometty
17.5-Inspiring Communicators In Business – Warren Buffett, Christine Lagard
17.6-Section Showdown: Student to Star!
18-Oops Communications: PR Disasters, Business Failures, War Time & Plane Crashes
8
18.1-Oops Communications – Worst Examples In Business – Wells Fargo
18.2-Oops Communications – Worst Business Examples – Yahoo
18.3-Oops Communications – Worst Examples Of History – Tragic Plane Crashes
18.4-Oops Communications – Worst Examples – Environmental Catastrophes
18.5-Oops Communications – Worst Examples – Environmental Catastrophes
18.6-Oops Communications – Worst Examples – Cold War, Cold Shoulder
18.7-Oops Communications – Worst Examples Of Global Brand Damage
18.8-Section Showdown: Student to Star!
19-Assignment: Become A Better Communicator During The Coming Week
2
19.1-Quiz
19.2-Now It's Your Turn: Put What You Have Learnt Into Practice In This Assignment
20-Introduction to the Dynamics of Disagreement
7
20.1-Understanding the nature and causes of disagreement in communication
20.2-Download The *Amazing* +100 Page Workbook For this Course
20.3-Recognizing the emotional components that influence disagreement responses
20.4-Exploring the role of individual perspectives and values in creating conflict
20.5-Examining common types of disagreements in various communication contexts
20.6-Introducing importance of maintaining respect and empathy during disagreements
20.7-Section Showdown: Student To Star!
21-The Psychology Behind Disagreement and Conflict
6
21.1-Exploring cognitive biases that fuel disagreements and miscommunications
21.2-Understanding the impact of stress and anxiety on communication during conflict
21.3-Analyzing how past experiences shape responses to disagreements
21.4-Examining the role of perception and misperception in conflict escalation
21.5-Considering the importance of emotional intelligence in resolving disagreements
21.6-Section Showdown: Student To Star!
22-Building Foundational Communication Skills
6
22.1-Improving active listening skills to understand differing viewpoints better
22.2-Developing the ability to articulate your thoughts clearly in tense situations
22.3-Exploring techniques to remain calm and composed during heated exchanges
22.4-Fostering an open-minded attitude to explore and respect differing opinions
22.5-Learning the importance of asking clarifying questions during disagreements
22.6-Section Showdown: Student To Star!
23-Strategies for Constructive Dialogue During Disagreement
6
23.1-Emphasizing the importance of finding common ground in disagreements
23.2-Learning techniques reframing negative language to foster constructive dialogue
23.3-Exploring the concept of “agreeing to disagree” without harming relationships
23.4-Practicing the art of compromise and negotiation in conflict situations
23.5-Examining real-life scenarios where constructive dialogue defused tension
23.6-Section Showdown: Student To Star!
24-Managing Emotions in Disagreements
6
24.1-Recognizing and managing your own emotions during a disagreement
24.2-Understanding how to address and de-escalate heightened emotions in others
24.3-Learning techniques for diffusing anger and frustration in conflict situations
24.4-Exploring the impact of empathy in calming tense discussions
24.5-Examining case studies where emotional management led to successful resolutions
24.6-Section Showdown: Student To Star!
25-Cultural and Social Influences on Disagreement
6
25.1-Exploring how cultural differences impact communication styles in disagreements
25.2-Understanding the role of social norms and expectations in conflict resolution
25.3-Recognizing and respecting diverse perspectives in multicultural interactions
25.4-Analyzing case studies of cross-cultural disagreements and their resolutions
25.5-Learning strategies for effective communication in culturally diverse settings
25.6-Section Showdown: Student To Star!
26-The Role of Power Dynamics in Disagreements
6
26.1-Understanding how power imbalances affect communication during conflicts
26.2-Exploring strategies to navigate disagreements with authority figures
26.3-Examining the impact of hierarchical structures on conflict resolution
26.4-Learning how to communicate effectively in situations of unequal power
26.5-Analyzing real-life examples of power dynamics in disagreement situations
26.6-Section Showdown: Student To Star!
27-Conflict Resolution Models and Frameworks
6
27.1-Introduction to popular conflict resolution models and their applications
27.2-Exploring the Thomas-Kilmann Conflict Mode Instrument (TKI) and its uses
27.3-Understanding the interest-based relational approach to resolving disagreements
27.4-Learning about transformative mediation and its role in conflict resolution
27.5-Examining case studies where different conflict resolution models were applied
27.6-Section Showdown: Student To Star!
28-Negotiation Techniques for Resolving Disagreements
6
28.1-Introduction to basic negotiation principles in conflict resolution
28.2-Exploring the concept of principled negotiation and its effectiveness
28.3-Learning strategies for creating win-win outcomes in negotiations
28.4-Understanding importance of preparation and research in successful negotiations
28.5-Examining real-life negotiation examples where conflict was successfully resolve
28.6-Section Showdown: Student To Star!
29-Communicating Through Disagreement in Professional Settings
6
29.1-Understanding the unique challenges of disagreements in the workplace
29.2-Exploring strategies for resolving conflicts with colleagues and superiors
29.3-Learning techniques for maintaining professionalism during workplace dispute
29.4-Examining case studies of successful conflict resolution in professional setting
29.5-Developing skills for facilitating group discussions during workplace conflicts
29.6-Section Showdown: Student To Star!
30-Communicating Through Disagreement in Personal Relationships
6
30.1-Exploring the impact of personal relationships on the dynamics of disagreement
30.2-Learning strategies for maintaining healthy communication in romantic conflicts
30.3-Understanding how to address disagreements with family members constructively
30.4-Examining real-life scenarios of resolving conflicts in close relationships
30.5-Technique for fostering understanding & reconciliation in personal dispute
30.6-Section Showdown: Student To Star!
31-The Role of Technology in Modern-Day Disagreements
6
31.1-Exploring how digital communication impacts the dynamics of disagreement
31.2-Understanding the challenges of resolving conflicts via email and messaging
31.3-Learning strategies for managing online disagreements and social media conflicts
31.4-Case studies where technology played a role in conflict escalation or resolution
31.5-Best practices for maintaining civility and clarity in digital communication
31.6-Section Showdown: Student To Star!
32-Ethical Considerations in Disagreements
6
32.1-Understanding the role of ethics in guiding communication during conflicts
32.2-Exploring the importance of honesty and integrity in disagreement resolution
32.3-Learning about the impact of ethical decision-making in conflict situations
32.4-Real-life examples where ethical considerations influenced conflict outcomes
32.5-Developing strategies for upholding ethical standards during disagreements
32.6-Section Showdown: Student To Star!
33-The Importance of Reflection and Learning Post-Disagreement
6
33.1-Developing value of reflecting on disagreements to improve future communication
33.2-Exploring techniques for extracting lessons from past conflicts
33.3-Learning how to turn negative experiences into positive learning opportunities
33.4-Examining case studies where post-conflict reflection led to personal growth
33.5-Develop a habit of continuous learning & self-improvement in conflict resolution
33.6-Section Showdown: Student To Star!
34-Advanced Communication Strategies for Complex Disagreements
6
34.1-Exploring advanced techniques for managing highly complex or sensitive conflicts
34.2-Understanding how to navigate disagreements involving multiple parties or stakeh
34.3-Learning strategies for resolving long-standing or deeply rooted disagreements
34.4-Examining real-life examples of successful resolution of complex disputes
34.5-Developing skills for maintaining clarity and focus during multifaceted conflict
34.6-Section Showdown: Student To Star!
35-Mediating Disagreements Between Others
6
35.1-Understanding the role and responsibilities of a mediator in conflict resolution
35.2-Techniques for facilitating productive dialogue between conflicting parties
35.3-Exploring strategies for remaining neutral and impartial during mediation
35.4-Examining case studies of successful third-party mediation in various settings
35.5-Developing skill for guiding others toward mutual beneficial conflict resolution
35.6-Section Showdown: Student To Star!
36-Dealing with Unresolvable Disagreements
6
36.1-Exploring the concept of unresolvable disagreements and their impact
36.2-Understanding when and how to disengage from unproductive conflicts
36.3-Learning techniques for maintaining relationships despite unresolved differences
36.4-Examining real-life examples of managing unresolvable disagreements constructive
36.5-Developing strategies for coping with the emotional toll of unresolved conflicts
36.6-Section Showdown: Student To Star!
37-Communicating Through Disagreement in Public and Political Settings
6
37.1-Understanding unique challenges of disagreements in public and political arenas
37.2-Exploring strategies for engaging in constructive political discourse
37.3-Learning techniques for communicating effectively in debates and public forums
37.4-Examining case studies of successful resolution of public and political conflict
37.5-Developing skills for maintaining civility and respect in public disagreements
37.6-Section Showdown: Student To Star!
38-Building a Culture of Healthy Disagreement
6
38.1-Exploring the benefits of fostering a culture that encourages open disagreement
38.2-Strategies for promoting respectful and constructive conflict in organizations
38.3-Understanding the role of leadership in guiding healthy disagreement practices
38.4-Examining real-life examples of organizations that thrive on open dialogue
38.5-Skills for cultivating an environment where differing opinions are valued
38.6-Section Showdown: Student To Star!
39-Personal Growth and Development Through Disagreement
6
39.1-How engaging in disagreement can lead to personal and professional growth
39.2-Exploring techniques for using conflict as a catalyst for positive change
39.3-Learning how to build resilience and confidence through navigating disagreements
39.4-Case studies of individuals who grew from their experiences with conflict
39.5-Creating a mindset that embraces disagreement as an opportunity for growth
39.6-Section Showdown: Student To Star!
40-Bonus Webinar Insights: Live Coaching and a Discussion with Peter Alkema
10
40.1-Principles of Communication
40.2-Emails
40.3-Online Meetings
40.4-You've Achieved 75% >> Let's Celebrate Your Progress And Keep Going To 100% >>
40.5-Maximum elements allowed on a slide
40.6-Groups
40.7-Social Media
40.8-Large Audiences
40.9-Verbal Interaction
40.10-Apply your communication skills plan by taking action.
41-Discover effective communication webinar
11
41.1-the speaker's introduction and a course summary
41.2-Discover the 7Cs of communication.
41.3-Learn what effective communication is and its other components.
41.4-Learn about verbal course concepts such as verbal cues and other elements.
41.5-learn how to communicate clearly and get an overview of the course material
41.6-How can someone improve their communication abilities while without expressing f
41.7-Find out how you may improve your English communication as a non-native speaker.
41.8-Discover new techniques to improve my public speaking communication.
41.9-Discover new techniques to improve my public speaking communication.
41.10-Discover the factors that they take into account before making decisions.
41.11-Learn Salil's thoughts on the course and other course-related information.
42-Full Live Webinar with Peter Alkema; Live Coaching, Conversation, and Q&A (Optio
2
42.1-Learn Effective Communication Techniques With Peter Alkema's Salil Dhawan's Comm
42.2-Full Webinar - Live Coaching and Discussion With Peter Alkema (Optional)
43-Conclusion
2
43.1-Bonus Lecture
43.2-You've Achieved 100% >> Let's Celebrate! Remember To Share Your Certificate!!
44-Introduction: Learn Leadership Skills
7
44.1-Introduction: Learn Leadership Skills For The Workplace To Inspire & Influence
44.2-Preview And Download Your Leadership Workbook
44.3-Let's Celebrate Your Progress In This Course: 25% > 50% > 75% > 100%!!
44.4-Wipeboard Lesson: Get An Overview Of Your Leadership Journey & Key Skills
44.5-Peter Alkema's Leadership Credentials: A 25 Year Career Of Leading Others & Self
44.6-Introduce Yourself Tell Us What Leadership Goals You Want To Achieve
44.7-Section Showdown: Student to Star!
45-Learn How To Be A Leader Of Self And Learn Great Truths Of Self-Leadership
6
45.1-You've Achieved 25% >> Let's Celebrate Your Progress And Keep Going To 50% >>
45.2-True Leadership Starts Here: Learn How To Lead Yourself With These 4 Practices
45.3-Learn How Shakespeare, Mandela, Art Of War Guide Your Journey Of Self Leadership
45.4-Activity: Practice The 4 Principles Of Being A Stronger & Better Leader Of Self
45.5-Quiz: Test Your Knowledge Of Self Leadership As Foundational On Your Journey
45.6-Section Showdown: Student to Star!
46-Team Leadership Skills That Will Take You To The Next Level In Your Journey
8
46.1-You've Achieved 50% >> Let's Celebrate Your Progress And Keep Going To 75% >>
46.2-Go To The Next Level Of Leadership: Influence & Impact Teams & Groups Of People
46.3-Lead With Excellence Using These Skills When Given Leadership Responsibilities
46.4-Transactional leadership and Agile
conflict or contrast?
46.5-Activity: Practice Leading Others In Teams With Powerful Leadership Principles
46.6-Quiz: Test Your Knowledge On Leadership Practices In Teams & Small Groups
46.7-Section Showdown: Student to Star!
47-Leading Large Groups Of People And Principles & Practices Of Leading Leaders
6
47.1-Leadership Quotient for CIOs
47.2-You've Achieved 75% >> Let's Celebrate Your Progress And Keep Going To 100% >>
47.3-Get Ready Now To Master Senior Leadership & Influence Of Bigger Groups Of People
47.4-Activity: Practice Leading Leaders, Safety And Don't Sweat The Small Stuff
47.5-Quiz: Test Your Knowledge About Leading Multi-Team Departments & Large Groups
47.6-Section Showdown: Student to Star!
48-Leadership Models
7
48.1-Authoritative Or "Visionary" Style Of Leadership
48.2-Pace Setting Or "Do As I Do" Style Of Leadership
48.3-Democratic Or "What Do You Think?" Style Of Leadership
48.4-Coaching Or "Consider This" Style Of Leadership
48.5-Affiliative Or "People Come First" Style Of Leadership
48.6-Laissez-Faire Or "Do Your Best" Style Of Leadership
48.7-Section Showdown: Student to Star!
49-Empathy
9
49.1-Tips To Lead Effectively With Compassion & Intelligence
49.2-Be Open To Different Perspectives
49.3-Practice Active Listening To Demonstrate Empathy
49.4-Open & Transparent Communication For Leading With Empathy
49.5-Lead With Empathy By Demonstrating Compassion
49.6-It Is Important For A Leader To Remain Optimistic
49.7-Set The Example Of Leading With Empathy And Commit To Self-Care
49.8-Congratulations On Completing 25% Of The Course! Let Us Keep Learning!
49.9-Section Showdown: Student to Star!
50-Action
8
50.1-As A Leader You Need To Get Things Done. Only Action Produces Results
50.2-Action Centred Leadership Is A Way Of Balancing Task, Team, And Individual
50.3-Start With Why: How Great Leaders Inspire Everyone To Take Action
50.4-4 Reasons Taking Action Is Crucial In Achieving Success
50.5-Become An Action-Minded Leader By Mastering Your Own Time
50.6-As A Leader You Also Need A Way Of Organising Your Own Tasks - Kanban
50.7-Use Kanban Boards To Drive Actions And Progress In Your Team
50.8-Section Showdown: Student to Star!
51-Diversity
9
51.1-Diversity Leadership Drives Creativity, Innovation, Performance & Growth
51.2-Achieving Benefits From Diversity Requires Inclusive Leadership
51.3-Daily Practices For Inclusive Leadership
51.4-How To Create A Safe And Supportive Environment For Your Team
51.5-How To Be An Inclusive Leader
51.6-Working For A Leader Who Doesn’t Value Diversity - Exclusive Leadership
51.7-Leadership In A Multicultural Environment
51.8-Examples Of Understanding Local Culture, Japan, India
51.9-Section Showdown: Student to Star!
52-Ethics
10
52.1-Ethical Leadership Is Centred Around Appropriate Conduct
52.2-Ethical Leadership Principles - Honesty, Justice, Respect, Community, Integrity
52.3-Ethical Leadership Examples
52.4-How To Improve Your Ethical Leadership Skills
52.5-The Importance Of Ethical Leadership
52.6-Which Are The Traits Of An Ethical Leader?
52.7-“Smartest Guys In The Room” Enron’s Grand Failure of Ethical Leadership
52.8-All Ethics Out The Window By Entire Management - The Satyam Scandal
52.9-Congratulations On Completing 50% Of The Course! Let Us Keep Learning!
52.10-Section Showdown: Student to Star!
53-Resilience
9
53.1-What Does Resilient Leadership Mean & The Characteristics Of Resilient Leaders?
53.2-What Practices Do Resilient Leaders Follow?
53.3-Resilient Leadership Strategies : Lessons, Me-Time, Open Mindedness & Experience
53.4-Resilient Leadership Strategies: Perspective & Emotional Intelligence
53.5-Resilient Leadership Strategies: North Star, Exercise, Triggers, Overcoming Fear
53.6-Resilient Leadership Strategies: Driving Forces, Business Rules & Breath
53.7-Business Leadership In The 4th Industrial Revolution
53.8-Leadership Quotient For IT Leaders
53.9-Section Showdown: Student to Star!
54-Skills, Story-Telling, & Self-Leadership
14
54.1-Storytelling Leads People To Connect With A Vision Through Their Emotions
54.2-Pringles Turnaround Story To Learn How To Use Storytelling
54.3-Great Leaders Are Trustworthy
54.4-Great Leaders Ignite Passion In People & Display Their Own
54.5-Great Leaders Are Vulnerable So They Can Build Relationships
54.6-Great Leaders Make Change Look Easy By Balancing EQ + IQ
54.7-Great Leaders Motivate People By Giving Them Autonomy
54.8-Great Leaders Motivate People By Helping Them Master Their Craft
54.9-Great Leaders Motivate People By Lifting Them To A Higher Purpose
54.10-Great Leaders Keep Their Ego In Check
54.11-Great Leaders Coach And Mentor The Next Level
54.12-Great Leaders Manage The Player-Coach Role
54.13-Congratulations On Completing 75% Of The Course! Let Us Keep Learning!
54.14-Section Showdown: Student to Star!
55-High Performance Business Leaders
10
55.1-Elon Musk
55.2-Jamie Dimon
55.3-Steve Jobs
55.4-Bill Gates
55.5-Ray Kroc
55.6-Andrew Carnegie
55.7-Walt Disney
55.8-Henry Ford
55.9-Warren Buffett
55.10-Section Showdown: Student to Star!
56-Inspiring Authors On Leadership
11
56.1-Dare To Lead By Brene Brown
56.2-No Bullshit Leadership By Chris Hirst
56.3-Leaders Myth And Reality By Stanley A. McChrystal
56.4-Leaders Eat Last By Simon Sinek
56.5-Extreme Ownership By Jocko Willink & Leif Babin
56.6-Why Should Anyone Be Led by You? By Gareth R. Jones & Rob Goffee
56.7-Strengths-Based Leadership By Barry Conchie & Tom Rath
56.8-The 15 Commitments of Conscious Leadership by Chapman, Jim Dethmer & Kaley Klemp
56.9-No Rules Rules By Erin Meyer and Reed Hastings
56.10-Lead With A Story By Paul Smith
56.11-Section Showdown: Student to Star!
57-Incredible Examples - Leaders Throughout History: Learn Lessons From Their Lives
9
57.1-Lord Admiral Nelson – Inspiration Leader Of The British Fleet
57.2-Sir Winston Churchill – “Never Give Up” War Time Hero & Orator
57.3-Nelson Mandela – World’s Most Loved Reconciliatory
57.4-Mahatma Gandhi – Non-Violent Steadfast & Compassionate Leader
57.5-Millicent Fawcett – Anti-Establishment Campaigner For Women’s Rights
57.6-Oliver Cromwell – Civil War Leader Who Stood Up To Kings
57.7-Abraham Lincoln – Autocratic Leader Who Abolished Slavery
57.8-John F Kennedy – “Ask Not What Your Country Can Do For You”
57.9-Section Showdown: Student to Star!
58-Test your knowledge now to achieve your goals!
1
58.1-You can do it! Maximize your score and boost your learning!
59-Introduction To Effective Agile Leadership: Lessons From The Corporate Scrum
8
59.1-Whiteboard Lesson: Effective Agile Leadership Practices To Drive Business Value
59.2-Course Overview: How To Get Going With Agile, The Manifesto, Agile & Leadership
59.3-Introduce Yourself To Your Fellow Students And Tell Us What You Want To Learn
59.4-Your Agile Journey Begins Here And How To Take The First Step & Build Progress
59.5-Agile Is Like A Box Of Chocolates And How You Can Apply It With Maximum Value
59.6-Introduction To Effective Agile Leadership: Lessons From The Corporate Scrum
59.7-Introduction To Effective Agile Leadership: Lessons From The Corporate Scrum
59.8-Section Showdown: Student to Star!
60-Agile Adoption And How To Lead Through Momentum, Design And Getting Things Done
5
60.1-Start Your Agile Adoption Journey And Valuable Leadership Lessons To Help You
60.2-Agile Design Thinking & How To Balance Customer Expectations With Architecture
60.3-Cumbersome Is Opposite Of Agile & How To Identify & Get Rid Of It & Stay Agile
60.4-Agile Adoption And How To Lead Through Momentum, Design And Getting Things Done
60.5-Section Showdown: Student to Star!
61-Delivering with Agile
7
61.1-Take Users For Regular Test Drives
Agile Places Value On Working Software
61.2-Agile Is About Adjusting Leadership Behaviours And Influences To Achieve Success
61.3-Transactional leadership and Agile
conflict or contrast?
61.4-Use Agile Sprints To Get Out Of The Forest With Practical Transparent Plans
61.5-Delivering With Agile And Delivering Value From Practices And Principles
62-Agile, Management And Leadership In The Corporate World Of Innovation
2
62.1-Agile, Management And Leadership In The Corporate World Of Innovation
62.2-Agile, Management And Leadership In The Corporate World Of Innovation
63-100% Completed - Thank you for being part of this course and now: Take Action
2
63.1-100% Completed - Thank you for being part of this course and now: Take Action
63.2-Success requires ACTION! Drive your success with a SMART action plan today!
64-Introduction To Management Skills - Welcome To Your Amazing Learning Journey!
4
64.1-Introduction
64.2-Preview & Download Your *Amazing* 56 Page Workbook For The Course
64.3-Introduce Yourself To Your Fellow Students And Tell Us What You Want To Learn
64.4-Let's Celebrate Your Progress In This Course: 25% > 50% > 75% > 100%!!
65-Introduction to Management: Understanding Your Role
6
65.1-The Role of a Manager in the Modern Workplace
65.2-Key Skills and Competencies of Successful Managers
65.3-Transitioning from Individual Contributor to Manager
65.4-Identifying and Developing Your Leadership Style
65.5-Balancing Leadership and Management Responsibilities
65.6-Section Showdown: Student to Star!
66-Communication: How to Effectively Communicate as a Manager
6
66.1-Understanding the Basics of Effective Communication
66.2-Active Listening: A Key Communication Skill for Managers
66.3-Communicating with Different Personality Types
66.4-Managing Difficult Conversations and Conflicts
66.5-Navigating Cultural Differences in Communication
66.6-Section Showdown: Student to Star!
67-Constructive Feedback: Providing and Receiving Feedback
6
67.1-The Importance of Feedback in the Workplace
67.2-Providing Effective Feedback to Your Team Members
67.3-Receiving Feedback: How to Use It to Improve Performance
67.4-Constructive Criticism vs. Destructive Criticism
67.5-Creating a Culture of Continuous Feedback
67.6-Section Showdown: Student to Star!
68-Time Management: Prioritizing and Managing Your Time
6
68.1-Understanding the Importance of Time Management for Managers
68.2-Identifying and Prioritizing Your Tasks as a Manager
68.3-Delegating Tasks: How to Manage Your Team's Time
68.4-Managing Distractions and Interruptions
68.5-Creating a Productive and Effective Work Environment
68.6-Section Showdown: Student to Star!
69-Goal Setting: Setting SMART Goals for Yourself and Your Team
6
69.1-The Importance of Setting Goals in Management
69.2-Setting SMART Goals: Specific, Measurable, Achievable, Relevant, Time-Bound
69.3-Creating a Plan to Achieve Your Goals
69.4-Tracking Progress and Making Adjustments
69.5-Celebrating Achievements and Moving Forward
69.6-Section Showdown: Student to Star!
70-Leadership Styles: Understanding Your Leadership Style
7
70.1-Introduction to Leadership Styles: What They Are and Why They Matter
70.2-The Five Main Leadership Styles: A Comprehensive Overview
70.3-Identifying Your Leadership Style and Its Strengths and Weaknesses
70.4-Adapting Your Leadership Style to Different Situations and Team Members
70.5-Developing a Personal Leadership Development Plan
70.6-You've Achieved 25% >> Let's Celebrate Your Progress And Keep Going To 50% >>
70.7-Section Showdown: Student to Star!
71-Team Building: Building and Maintaining a High-Performing Team
6
71.1-The Benefits of a High-Performing Team and Its Characteristics
71.2-Building Trust and Creating a Positive Team Culture
71.3-Developing a Team Charter: Defining Goals, Roles, and Expectations
71.4-Recruiting and Onboarding the Right Team Members
71.5-Managing Team Conflict and Improving Collaboration
71.6-Section Showdown: Student to Star!
72-Inclusivity and Diversity: Building Inclusive and Diverse Teams
6
72.1-Understanding Inclusivity and Diversity in the Workplace
72.2-Identifying and Overcoming Unconscious Bias in Hiring and Management
72.3-Building a Culture of Inclusivity and Diversity
72.4-Strategies for Attracting and Retaining Diverse Talent
72.5-Measuring and Evaluating Diversity and Inclusivity Initiatives
72.6-Section Showdown: Student to Star!
73-Team Psychology: Understanding Team Dynamics and Motivation
6
73.1-Introduction to Team Psychology and Its Importance for Managers
73.2-Maslow's Hierarchy of Needs and Its Application in the Workplace
73.3-The Science of Motivation: Understanding What Drives Your Team Members
73.4-The Stages of Team Development and How to Navigate Them
73.5-Building Resilient and Adaptable Teams
73.6-Section Showdown: Student to Star!
74-Emotional Intelligence: Developing Emotional Intelligence as a Manager
6
74.1-What Is Emotional Intelligence and Why Is It Important for Managers?
74.2-Developing Self-Awareness and Self-Regulation
74.3-Building Empathy and Understanding Others' Emotions
74.4-Communicating Effectively with Emotionally Intelligent Language
74.5-Leading with Emotional Intelligence: Applying It to Leadership and Management
74.6-Section Showdown: Student to Star!
75-Decision Making: Effective Decision Making for Managers
6
75.1-Understanding the Importance of Effective Decision Making for Managers
75.2-The Decision Making Process: Steps and Techniques
75.3-Data-Driven Decision Making: Gathering and Analyzing Data
75.4-Collaborative Decision Making: Building Consensus and Making Group Decisions
75.5-Decision Making Under Uncertainty: Risk Assessment and Mitigation
75.6-Section Showdown: Student to Star!
76-Performance Management: Evaluating and Managing Employee Performance
7
76.1-Setting Performance Expectations and Goals
76.2-Providing Regular Feedback and Coaching
76.3-Conducting Effective Performance Reviews
76.4-Addressing Performance Issues: Corrective Action and Discipline
76.5-Recognizing and Rewarding High Performers: Compensation and Incentives
76.6-You've Achieved 50% >> Let's Celebrate Your Progress And Keep Going To 75% >>
76.7-Section Showdown: Student to Star!
77-Conflict Resolution: Resolving Conflict in the Workplace
6
77.1-Understanding Conflict and Its Impact on the Workplace
77.2-Identifying the Causes and Types of Conflict
77.3-Strategies for Resolving Conflict: Collaboration, Compromise, and Mediation
77.4-Effective Communication for Conflict Resolution
77.5-Building a Conflict-Resilient Team: Conflict Prevention and Resolution Technique
77.6-Section Showdown: Student to Star!
78-Change Management: Managing Change in the Workplace
6
78.1-Understanding Change and Its Impact on Organizations and Individuals
78.2-The Change Management Process: Planning, Implementing, and Monitoring
78.3-Communicating Change: Managing Resistance and Building Buy-In
78.4-Managing Risks and Mitigating Disruptions During Change
78.5-Sustaining Change: Building a Change-Ready Culture and Measuring Success
78.6-Section Showdown: Student to Star!
79-Coaching and Mentoring: Coaching and Mentoring Your Team
6
79.1-Understanding the Benefits of Coaching and Mentoring for Managers and Employees
79.2-Coaching and Mentoring Techniques: Asking Questions, Active Listening, and Provi
79.3-Setting Goals and Expectations for Coaching and Mentoring Relationships
79.4-Evaluating and Measuring the Impact of Coaching and Mentoring
79.5-Creating a Coaching and Mentoring Culture: Building a Supportive and Development
79.6-Section Showdown: Student to Star!
80-Talent Management: Attracting and Retaining Talent
6
80.1-The Importance of Talent Management for Business Success
80.2-Attracting Top Talent: Employer Branding, Recruitment, and Selection
80.3-Onboarding and Orientation: Welcoming and Integrating New Hires
80.4-Developing and Retaining Talent: Training, Development, and Career Planning
80.5-Succession Planning: Preparing for Future Leadership Needs
80.6-Section Showdown: Student to Star!
81-Hybrid Teams: Managing Hybrid Teams in the New Normal
6
81.1-Understanding Hybrid Teams: Benefits and Challenges
81.2-Effective Communication for Hybrid Teams: Tools and Techniques
81.3-Building and Managing Trust in Hybrid Teams
81.4-Balancing Flexibility and Accountability in Hybrid Teams
81.5-Measuring Success in Hybrid Teams: Metrics and Feedback Loops
81.6-Section Showdown: Student to Star!
82-Wellness: Promoting Mental and Physical Wellness in the Workplace
7
82.1-The Importance of Workplace Wellness: Benefits and ROI
82.2-Creating a Culture of Wellness: Leadership and Management Support
82.3-Promoting Mental Wellness: Stress Management, Work-Life Balance, and Resilience
82.4-Promoting Physical Wellness: Nutrition, Exercise, and Ergonomics
82.5-Measuring and Evaluating Workplace Wellness Programs: Metrics and Feedback
82.6-You've Achieved 75% >> Let's Celebrate Your Progress And Keep Going To 100% >>
82.7-Section Showdown: Student to Star!
83-Work-Life Balance: Balancing Work and Personal Life as a Manager
6
83.1-Understanding Work-Life Balance: Benefits and Challenges
83.2-Creating Boundaries and Prioritizing Time: Time Management Techniques
83.3-Managing Stress and Preventing Burnout: Self-Care Strategies
83.4-Building Supportive Relationships: Communication, Collaboration, and Networking
83.5-Integrating Work and Life: Achieving Harmony and Fulfillment
83.6-Section Showdown: Student to Star!
84-VUCA World: Thriving in a VUCA Environment
6
84.1-Understanding the VUCA World: Volatility, Uncertainty, Complexity, and Ambiguity
84.2-Adapting to Change: Flexibility, Agility, and Resilience
84.3-Building Strategic Thinking and Decision Making Skills
84.4-Managing Risks and Uncertainty: Scenario Planning and Contingency Planning
84.5-Building a VUCA-Ready Team: Leadership, Innovation, and Continuous Learning.
84.6-Section Showdown: Student to Star!
85-Agile Methodologies: Applying Agile Methodologies in Management
6
85.1-Introduction to Agile Methodologies and Their Relevance in Management
85.2-Scrum Framework: Roles, Artifacts, and Ceremonies
85.3-Kanban Methodology: Principles, Practices, and Metrics
85.4-Lean Methodology: Principles, Practices, and Metrics
85.5-Implementing Agile Methodologies in Your Team: Best Practices and Challenges
85.6-Section Showdown: Student to Star!
86-Innovation and Creativity: Fostering Innovation and Creativity in Your Team
6
86.1-Introduction to Innovation and Creativity in the Workplace
86.2-Understanding the Creative Process: From Ideation to Implementation
86.3-Creating a Culture of Innovation and Creativity in Your Team
86.4-Tools and Techniques for Fostering Innovation and Creativity
86.5-Overcoming Barriers to Innovation and Creativity in the Workplace
86.6-Section Showdown: Student to Star!
87-Digital Transformation: Navigating the Fourth Industrial Revolution
6
87.1-Introduction to the Fourth Industrial Revolution and Digital Transformation
87.2-Technologies Driving Digital Transformation: AI, IoT, Blockchain, and More
87.3-Digital Transformation in Different Industries: Case Studies and Best Practices
87.4-Digital Transformation Strategy: Developing and Implementing a Plan
87.5-Managing Digital Transformation: Challenges and Opportunities for Managers
87.6-Section Showdown: Student to Star!
88-Strategic Planning: Developing and Implementing Strategic Plans
6
88.1-Introduction to Strategic Planning: Importance and Benefits for Organizations
88.2-SWOT Analysis: Assessing Internal and External Factors for Strategy Development
88.3-Strategy Formulation: Developing Vision, Mission, Goals, and Objectives
88.4-Strategy Implementation: Action Planning, Resource Allocation, and Monitoring
88.5-Strategy Evaluation and Control: Measuring Performance and Adjusting the Plan
88.6-Section Showdown: Student to Star!
89-Ethics and Corporate Social Responsibility: Leading with Ethics and Corporate
7
89.1-Introduction to Ethics and Corporate Social Responsibility in Business
89.2-Ethical Decision Making: Frameworks, Models, and Approaches
89.3-Corporate Social Responsibility: Definition, Benefits, and Challenges
89.4-Ethics and Corporate Social Responsibility in Different Industries: Case Studies
89.5-Leading with Ethics and Corporate Social Responsibility: Best Practices
89.6-You've Achieved 100% >> Let's Celebrate! Remember To Share Your Certificate!!
89.7-Section Showdown: Student to Star!
90-Test your knowledge now to achieve your goals!
1
90.1-You can do it! Maximize your score and boost your learning!
91-Your Assignment: Write down goals to improve your life and achieve your goals!!
1
91.1-Success requires ACTION! Drive your success with a SMART action plan today!
92-[Optional] More Leadership Lessons - Live Webinar: Entrepreneurship
16
92.1-Introduction and preview on MBA and building on a successful business
92.2-Learn on how important is the institution where you do your MBA?
92.3-The advices to young business owners who have just started a business
92.4-Learn the ways on practically to achieve success in your business
92.5-Learn how important building a business plan before starting
92.6-Learn to know if the company be the group to house these entities in business
92.7-Insights for Building a business to sell it or do it for another thing
92.8-Learn to know about new ideas on business and the process should take
92.9-Learn the insights and advices on jewelry and shoes business
92.10-Advices on if it is recommended gaining corporate experience first
92.11-Learn how to manage time and how to organize everything
92.12-Learn to achieve your goals on MBA and business
92.13-Advices on public speaker as building a brand as speaker and other things
92.14-Learn on how to get raise capital on business but have no job
92.15-Advices on how to start business and way to start it and talking other factors
92.16-Full 1 hour Live Interview- Daniel Robus
93-[Optional] More Leadership Lessons - Live Webinar: Mentorship
11
93.1-Introduction of the guest speaker
93.2-Learn the advice and insights on entrepreneur for a brighter future
93.3-Recommendations on entrepreneurs based experience and on inspirations on other
93.4-What advice could be give on founders/management that influenced ozows growth
93.5-What are the thoughts and wisdom on mentorship in general
93.6-Learn some insightful advice and question about mentoring and get mentor
93.7-What book inspired you the most that helped you get to where you are today
93.8-Learn on some advices for people that have many ideas but struggles with it
93.9-Advice and insights on student success coach and other factors to consider
93.10-Would you encourage student to take a risk on building a business
93.11-Full 1 hour Live Q_A Webinar With Master Mentor Clive Butkow
94-[Optional] More Leadership Lessons - Live Webinar: Leadership
16
94.1-Introduction of the webinar and describing other courses that could help you
94.2-Why would I teach about leadership and what Leadership means
94.3-How do you become a good leader without being tyrannical or worse a push over
94.4-Why should someone want to be a leader
94.5-Advices on skills to become a good leader even if your introvert
94.6-Salil give introduction and thoughts on leadership models
94.7-Learn some thoughts and ideas on Emphaty
94.8-Talking and discussing about ACTION and giving insights of it
94.9-The ideas on what makes a great leader
94.10-Thoughts and ideas on the course on Ethics
94.11-Better to be loved or feared and Born a leader or Leaders are created
94.12-Explaining Reselience and keeping balance between ethic and emphaty
94.13-Leading through resiliency and discussing the leadership webinar
94.14-Thoughts on Lessons from walt Disney and other factors for leadership
94.15-Which was your favorite leaders and thoughts for john kennedy and other factors
94.16-Full 1 hour Live Q&A - Empathy, Action, Diversity, Ethics, High Performance
95-Conclusion
2
95.1-Bonus Lecture
95.2-You've Achieved 100% >> Let's Celebrate! Remember To Share Your Certificate!!
96-PLUS Mindfulness Extra Insights From A Live Webinar Q&A With Peter & Melanie
11
96.1-What is mindfulness?
96.2-Mindfulness 'where i am, when i am, as i am'
96.3-Why do we need be more mindful?
96.4-What is "The art of the richly textured moment"
96.5-what is time and why is it important for mindfulness
96.6-What are the practical techniques that people can learn
96.7-What about mindfulness in hybrid working?
96.8-Create a conducive environment for working and studying when disruptions
96.9-Mindfulness in the workplace
96.10-How about mindfulness for writers
96.11-[Optional] Live Mindfulness Webinar Q&A With Peter & Melanie - Full Version
97-PLUS Goal Setting Extra Insights: Live Webinar - Interview Q&A With Michelle
12
97.1-What is the context of goal setting in a pandemic
97.2-struggle with priotitising in the correct order
97.3-lack of motivation question
97.4-How do we make heathy goals
97.5-What is the smarter framework
97.6-How can i deal with one moment having ambitious goals
97.7-Using of Smarter framework
97.8-Talking about accountability
97.9-Personal goal setting assignment
97.10-Leading an online course comment
97.11-Final thought to achieve goals
97.12-[Full Webinar] Live Goal Setting Webinar - Interview Q&A With Michelle Stewart
98-PLUS Time Management Webinar Insights: Live Conversation Q&A With Peter Alkema
14
98.1-Principle of Burning your boats:practical example
98.2-Implementation of commitment:burning your boats
98.3-"how to handle serious time management issue"
98.4-"how to achieve goals on time"
98.5-Repetition of burning your boats principle
98.6-"how to follow a timetable"
98.7-Kanban Board
98.8-Kanban board:practical example
98.9-"how to follow 10 hour a day work schedule"
98.10-"when to plan my day "
98.11-Two key Kanban principles
98.12-Cadence
98.13-Limit work in progress
98.14-[Optional] Full Webinar: Time Management - Live Coaching, Q&A with Peter Alkema
99-PLUS Success Mindset & Eliminating Self-Doubt - Interview Q&A Top Author
13
99.1-Introduction of the speaker and talking about his book on Success mindset
99.2-Is doubt one of the biggest inhibitors of success
99.3-Breaking the cycle of self doubt
99.4-Is in your mind that makes you nervous and doubt things always bad?
99.5-Advice on when you get discourage and you feel like wasting time and other
99.6-How to find a purpose in a young of age and discussing other factors on mindset
99.7-How is the lacks of support from your family a barrier to a persons success
99.8-Explaining the course on self doubt to build confidence and high self steem
99.9-Am i wrong to think i will not able to get the Phd tha i want
99.10-Advice on getting a Phd and on how you dedicate your self on it
99.11-Why you shuold choose a course that makes them happy
99.12-Advices in life and overview on the course
99.13-PLUS Success Mindset & Eliminating Self-Doubt - Interview Q&A Top Author
100-PLUS Emotional Intelligence & Self Awareness: Interview with Career Coach
14
100.1-Introduction of the speaker and thougts on the topic
100.2-Explaning system and process on group that based on activity
100.3-Anxiousness on consulting practice of the guest speaker
100.4-Can someone master emotional intelligence or is it an on going process
100.5-Insights on link on different aspects of the topic
100.6-How does one regulate their uncomfortable emotions in the workplace
100.7-Talking about stress and how to control emotions in relation to stress
100.8-Giving thoughts and insights on self perception
100.9-Tips and ticks what you could do to recognixe and understand your feelings
100.10-Are stuck emotions an indication of emotional healing that still needs to occur
100.11-Thoughts on what you can do and who you are
100.12-What you can do , Enjoy what you do and derive fullfilment
100.13-Answering questions of viewers and giving insights and thoughts for it
100.14-Learn Emotional Intelligence & Self Awareness- Interview with Career Coach Natas
101-PLUS Motivation: From Wheelchair To Everest Interview With Author Robby Kojetin
9
101.1-Introduction of the speaker and his experience, thoughts of his life and insight
101.2-Learn from the experience of the guest speakers and insights how to encounter st
101.3-How did Robi go for therapy and his experience in life
101.4-Experience of Robby in climbing mountains and about his surgery story
101.5-Thoughts on positive mindset even when the odds is against you
101.6-Thoughts of Robby on how he built his business from climbing mountains
101.7-Near death experience of Robby in climbing mountains
101.8-Insights on facebook groups topics and what after next after climbing
101.9-Climb Your Mountain With Motivational Speaker & Author Robby Kojetin- From Wheel
102-PLUS Career Guidance With Top Expert Educational Psychologist Hannes Wessels
17
102.1-Introduction of the guest speaker and what he does
102.2-How do you help students presure on family, pressure on job and other factors
102.3-History of career counseling and other factors
102.4-Advise on what if you do not get into Masters
102.5-Bringing you alive on the possibilities , process and how can you achieve yyour
102.6-Advice on how can choose path career or course may take
102.7-Career knowledge and mental analysis on getting help
102.8-Advices and insights on what career path to choose
102.9-Advices on what need to do to become a Educational Psychologist
102.10-What are the three categories of psychologist
102.11-Which type of psychology would you recommend
102.12-What can i do to be clinical psychologist and other factors of it
102.13-What can you do during the year if youre nort selected masters or honors
102.14-When do you foresee Neuropsychology becoming a registration category in SA
102.15-What can i do next after finishing my certificate in sports sciences
102.16-Final thoughts and how to contact the speaker for advices
102.17-Get Career Guidance With Educational Psychologist Hannes Wessels
103-PLUS How To Beat Procrastination in 2023 - Slay Your Goals & Tasks Every Day!
19
103.1-Introduction on how to beat Procastination
103.2-Advices on procarstination is leading to all nighters and days
103.3-Burn your boats technique to get back in control of your day
103.4-Make a commitment to someone about what you will complete
103.5-Make your task witk Kanban to visualize workflow and prioritise task for in prog
103.6-Use kandan board tp create momentum and focus and also learn cadence
103.7-Limit work in progress in different factors
103.8-The best place where procrastination find most
103.9-Experience of Remonah on how she burn her boats and beat procrastination
103.10-Works of Remonah and how she beat procrastiination
103.11-Tips and tricks on using Kanban board and tips on managing time and schedule
103.12-Advices you need an assistance with the taska and burning your boats
103.13-Learn to manage and review your Kanban board and other factors of it
103.14-Do you know any good online applications we could use to create a kanban board
103.15-Advices in Issues in concentrating
103.16-Beat procrastination course the time management masterclass introduction
103.17-Introducing and describing course on complete guide to design thinking
103.18-Introdcution of the next webinar about war refugee to published as author
103.19-Beat Procrastination in 2022- Get Your Work Done Stay On Top Of Your Studies So
104-PLUS Learn Gratitude From Pie Pacifique: Genocide To Car Guard To Rhodes Scholar
10
104.1-Story of Genocide Pie and what tragic happen to his family
104.2-Continuing struggle of Genocide Pie and how he left the country with sadness
104.3-Journey of Genocide Pie on how he got to South Africa
104.4-Story of Genocide Pie on going to school and wanting to learn
104.5-How Genocide Pie get schollarship of Mandela on with honors
104.6-Do not give up because things are harrd and experiences of achievement of Genoci
104.7-Success is not smart as you are is all about prepartion on the future
104.8-Advices on how he inspires by writing on his books and inspirational message
104.9-Final thoughts and advices of Genocide Pie
104.10-Be Inspired To Gratitude- After Fleeing Genocide Pie Went From Car Guard To Mand