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Total:
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Description

Effective listening is the mark of a
skilled leader
.
Unfortunately, most of us have difficulty listening completely. We get distracted, lose track of the point, and then cannot effectively respond when it is our turn to talk. We may even have conflicts with colleagues because of our poor listening.
The goal of the course is to teach you how to listen so you can do the following:
Effectively meet clients’ needs
Connect with employees
Collaborate with colleagues
The class is geared for emerging leaders, creative entrepreneurs, small business owners, and professionals. No prior knowledge is required.
This class teaches you how to overcome common listening barriers and then listen with better empathy, comprehension, and analytical skills.
Format: The class provides a balance of practical explanations, concrete examples, and
real-time practice
.
No special resources required.
Who this course is for:
Emerging leaders, creative entrepreneurs, professionals, small business owners.

What you'll learn

Note: This class was not designed to improve English language listening skills for non-native speakers.

You'll identify your listening barriers.

You'll learn key nonverbal and body language skills.

You'll learn how to listen with empathy, for comprehension, and analytically.

You'll have the opportunity to practice along in real-time in exercises.

You'll come away with a listening plan you can put into practice at your next important meeting or interaction.

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
1
1.1-Introduction & Welcome
2-Foundation of Listening
3
2.1-What is Your Listening Barrier?
2.2-Nonverbal Cues & Body Language
2.3-Types of Listening for Leaders
3-Listening Skills & Practice
7
3.1-Comprehensive Listening
3.2-Let's Practice Listening for Comprehension
3.3-Empathetic Listening
3.4-Let's Practice Listening with Empathy
3.5-Critical Listening
3.6-Let's Practice Critical Listening
3.7-Appreciative Listening
4-Wrap Up and Next Steps
1
4.1-Next Steps