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Description

Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few of us have ever had any formal training in how to listen effectively. 
In this course, you will learn how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.
You will learn everything you need to know about being an active listener. Being an active listener means you are engaged in the conversation and will get the most out of it as possible. This course explains the five steps you need to follow in order to achieve success. Once you are able to listen better, you will see success increase in all areas of your life.
Who this course is for:
Business professionals
Anyone that wants to learn effective listening skills

What you'll learn

Learn effective listening skills

Become a better listener and recall details better

How to avoid being distracted

How to be more attentive

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
2
1.1-Introduction
1.2-Course overview
2-Listening Skills Evaluation
7
2.1-Focusing on listening
2.2-Recalling details
2.3-Understanding details
2.4-Evaluating
2.5-Subtle cues
2.6-Listening with empathy
2.7-Situational listening
3-Challenges When Listening
4
3.1-Avoiding distractions
3.2-Multitasking
3.3-Paying attention and being overwhelmed
3.4-Responding inappropriately
4-Effective Listening Behaviors
3
4.1-Having effective listening behaviors
4.2-Using attentive nonverbal cues
4.3-Building listening skills
5-Conclusion
1
5.1-Conclusion