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Description

Learn the basic concepts, tools and skills that you will need to become successful as a manager. Learn how to build and lead effective teams through both the easy and the hard times.
Build a strong foundation for your successful leadership with this comprehensive course
Get a great start with a detailed guide to your first 94 days as a manager
Learn to communicate clearly and how to work with constructive feedback.
Recognize and use group dynamics for better results.
Manage conflicts and relationships in a productive, energy efficient way.
Build motivated and self-learning teams with a high level of trust.
Learn how to best manage the demands and expectations of the management role.
Learn practical skills such as operations planning with your team, delegation, coaching, decision making, time management and conducting performance reviews.
Time and Energy Saving Knowledge and Skills at Your Disposal
This course is built on more than 25 years experience with training new and experienced managers from all corners of the world.
Successful managers have all invested in their leadership skills. These skills are often what makes or breaks a new manager.
Content and Overview
I designed this course to be easily understood and applied by absolute beginners. The course has over 35 downloadable resources that you can use for future reference, including guides, checklists, textbooks, illustrations and assessments.
It is complete with easy-to-digest theories, models and practical examples. A total of 18 sections with over 130 lectures filled with proven tips and tricks. And there is a quiz at the end of each section to help you grasp the key concepts.
You will walk away from this course with a solid toolbox of skills and knowledge that you can use to succeed in your new management role.
You will be able to communicate more clearly, give and receive constructive feedback and manage conflicts. You will understand group dynamics and be able to adjust your leadership to the development stage of your team.
You will avoid energy drains by clarifying expectations, guidelines for behavior and working with values. You will be able to motivate yourself and others, build trusting and effective relationships while managing the challenges related to the management role.
You will be able to plan and execute the work of yourself and your team, both in the day to day operations and in the long-term.
Who this course is for:
If you will be promoted to manager in the near future, just got promoted to your first management position or have been a manager for say 1-2 years, then this course is intended for you.
This is a new manager training for developers, designers and others. It is not limited to a certain industry or occupation.
No prior management or leadership knowledge is required.
If you have been a manager for more than 2 years and have attended several other courses on management and leadership then this course is probably not for you. Or if you are looking for a course on how to create an engaging slideshow presentation or how to plan the budget of a project, then it is not for you either.

What you'll learn

A step by step guide to your first 94 days as a manager

Communicate directly and clearly

Give and receive constructive feedback

Recognize different stages in a group's development

Adjust own behavior related to the development stage of the group

Understand the need for and use of different leadership styles

Set clear and effective guidelines for team behavior

Distinguish between management and leadership

Understand and manage conflicts

Clarify expectations and focus efforts of the team

Acknowledge colleagues in a way that supports healthy work relationships

Understand how values influence relationships and leadership

Motivate individuals and teams in a productive way

Build trust and successful work relationships

Excel in the management role with its unique demands and expectations

Planning the operations of your team

Coaching your coworkers to better performance, well-being and results

Effective delegation of tasks

Make great decisions by yourself or with a group

Manage time effectively

Work with reflection and learning, individually and in a team

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction to the Course
2
1.1-Welcome to the Course
1.2-Course Overview
2-The First 94 Days
11
2.1-Download: New Manager Checklist
2.2-First Things First - Getting a Good Start
2.3-The First Important Meetings
2.4-Address the Shift in Relationship
2.5-Tips and Tricks for Remembering Names
2.6-The Boss Contract
2.7-What to Do Next
2.8-A Mindset for Success
2.9-To Go Fast - Go Slow with People
2.10-Exercise
2.11-The First 94 Days Quiz
3-The Shift - From Specialist to Manager
7
3.1-Introduction: One of the Most Challenging Transitions in Business
3.2-Ask Yourself
3.3-Three Psychological Obstacles and Their Solutions
3.4-Exercise: Assess Your Leadership Skills
3.5-A New Skill Set and A New Focus to Succeed
3.6-Myth vs Reality
3.7-The Shift - Quiz
4-The Difference Between Management and Leadership
5
4.1-The Two Dimensions of Teamwork
4.2-Using the Two Dimensions
4.3-Definition of Management and Leadership
4.4-Exercise
4.5-Management and Leadership Quiz
5-Giving and Receiving Feedback
9
5.1-The Science and Art of Feedback
5.2-Three Questions to Ask Yourself Before Giving Feedback
5.3-Seven Tips for Giving Feedback
5.4-How Much "Positive" and "Negative" Feedback to Give
5.5-Understand the All Important Relationship Account
5.6-I-Statements for Effective Feedback
5.7-Receiving Feedback
5.8-Exercise
5.9-Feedback Quiz
6-Communication
7
6.1-The Four Levels of Communication
6.2-Having a Clear Outcome
6.3-The Arrow of Credibility
6.4-Using Responsible Language
6.5-Active Listening
6.6-Exercise
6.7-Communication Quiz
7-Group Dynamics
15
7.1-A Group is Made Up of Relationships - Duh!
7.2-Three Preferences in Groups
7.3-Group Development - Stage 1: Inclusion
7.4-Group Development - Stage 2: Control
7.5-Group Development - Stage 3: Openness
7.6-Real Life Example: Group Development Stages at Work
7.7-Real Life Example 2: A Romantic Relationship
7.8-How to Lead During the Different Group Stages
7.9-Practical Tips - Leadership in the Group Stages
7.10-Exercise
7.11-Ground Rules for Behavior in Groups
7.12-Exercise
7.13-Differences and Similarities and the Effect on the Group
7.14-Exercise
7.15-Group Dynamics Quiz
8-Conflict Management
12
8.1-The Definition of Conflict
8.2-The Five Conflict Styles
8.3-Conflict Styles: Relationship Example
8.4-Conflict Styles: Workplace Example
8.5-Two Attitudes: Harmony View and Conflict View
8.6-Exercise
8.7-How You Can Manage Expectations Effectively
8.8-Exercise
8.9-The Vital Importance of Acknowledgement
8.10-The Acknowledgement Scale
8.11-Exercise
8.12-Conflict Management Quiz
9-Trust and Openness
6
9.1-What is Trust?
9.2-The Trust and Openness Spiral
9.3-The Magic of Small Talk
9.4-The Border Between What is Personal and What is Private
9.5-Exercise
9.6-Trust and Openness Quiz
10-Values and Ethics
8
10.1-What Are Values and Why Should You Care?
10.2-How Values Influence Your Decisions and Actions
10.3-Personal Values and How They Influence Your Life
10.4-Organizational Values and How to Use Them
10.5-A Story about Working with Organizational Values
10.6-Ethical Decision Making
10.7-Exercise
10.8-Values and Ethics Quiz
11-Motivation
10
11.1-Two Real-Life Stories about How You Can Create Motivation
11.2-Communicating the Big Picture
11.3-Clarify What is Lacking to Help Others Improve
11.4-Use the Dynamics of Pain and Pleasure
11.5-Real Life Example 1: Pain and Pleasure in Personal Life
11.6-Real Life Example 2: Pain and Pleasure with Your Team
11.7-Make Your Colleagues Feel Seen
11.8-Set Stimulating and Inspiring Goals
11.9-Exercise
11.10-Motivation Quiz
12-The Manager Role
13
12.1-Introduction
12.2-What is a Manager?
12.3-Understanding the Role - Part 1
12.4-Understanding the Role - Part 2
12.5-The Right Conditions
12.6-Responsibilities and Authorities: Getting Clear and Staying Healthy
12.7-Avoiding the Short Circuit Which Destroys Confidence and Respect
12.8-The Double Representative
12.9-Strategic vs Operational
12.10-Creating Respect and Credibility - Part 1
12.11-Creating Respect and Credibility - Part 2
12.12-Exercise
12.13-The Manager Role Quiz
13-Operations Planning
9
13.1-Introduction to Operations Planning
13.2-Step 1: Breaking Down the Goals
13.3-Step 2: Listing of Activities
13.4-Step 3: Delegation of Activities
13.5-Step 4: Coordinate with the Rest of the Organization
13.6-Step 5: Set Individual Goals
13.7-Summary of Operations Planning
13.8-Exercise
13.9-Operations Planning Quiz
14-Delegation
10
14.1-Introduction: The Story About the Village That Needed Water
14.2-Which Tasks to Delegate?
14.3-Who to Delegate to?
14.4-The Five Steps of Effective Delegation
14.5-How to Delegate - The Four Delegation Styles
14.6-Four Blocks to Delegation and How to Avoid Them
14.7-Three Important Tips to Delegate Like a Pro
14.8-Summary of Delegation
14.9-Exercise
14.10-Delegation Quiz
15-Coaching
8
15.1-Introduction to Coaching
15.2-The Mindset of a Coach
15.3-Tips for Effective Coaching
15.4-Examples of Questions to Use Including a Great Closing
15.5-A Tested and Proven Format for Coaching
15.6-Summary of Coaching
15.7-Exercise
15.8-Coaching Quiz
16-Decision Making
9
16.1-Introduction to Decision Making
16.2-Decide by Yourself or In a Group - Practical Tips
16.3-The Eight Steps in the Decision Making Process
16.4-Which Domain Are You Making Your Decision In?
16.5-What are Biases and How Can You Manage Them?
16.6-Examples of Six Biases that can Derail Your Decision Making
16.7-Summary of Decision Making
16.8-Exercise
16.9-Decision Making Quiz
17-Time Management
13
17.1-Introduction to Time Management
17.2-How You Use Your Precious Time Effectively
17.3-The Eisenhower Matrix: Prioritization Made Simple
17.4-Effective Scheduling and Planning
17.5-Exercise: Time Tracking
17.6-Managing Meetings and Communication
17.7-Minimizing Distractions and Interruptions
17.8-SMART Goals and OKRs: Effective Goal-Setting Methods
17.9-Exercise: Goal Setting
17.10-Work-Life Balance and Self-Care
17.11-Exercise: Work-Life Balance
17.12-Summary of Time Management
17.13-Time Management Quiz
18-Performance Reviews
12
18.1-Introduction to Performance Reviews
18.2-What are Performance Reviews?
18.3-The Benefits of Performance Reviews
18.4-Preparing for the Review
18.5-Best Practices in Conducting Performance Reviews
18.6-The Importance of Setting SMART Goals
18.7-Exercise: Fictional Performance Review
18.8-Handling Difficult Conversations
18.9-Follow-up and Monitoring
18.10-Summary
18.11-Exercise: Personal Growth Plan
18.12-Performance Reviews Quiz
19-Reflection
5
19.1-How to Use Reflection for Growth
19.2-The Well of Reflection: Getting to the Core of Learning
19.3-The Reflection Spiral: A Four Step Process
19.4-Exercise
19.5-Reflection Quiz
20-Course Wrap-Up
2
20.1-In Closing
20.2-Bonus Lecture: Other Courses and Contact Information