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Description

Accredited Process Improvement  & Process Mapping Certification
Note:  At the end of this course, students will obtain a certificate of completion from Udemy. Students also have the option to apply for
free
, optional,
extra Lean (Six Sigma) examination and certification/badge + official credits
. This external, free and optional examination/certification occurs outside the Udemy platform, requires registration (name, email and a link to your relevant Udemy certificate) and is offered by SSAA (Six Sigma Academy Amsterdam) which is an independent, academic-run training and certification institute with
dual accreditation
: (UK CPD and Dutch higher education BKO). 
TWO AIMS
This course consist of two parts. In part one we will teach you process mapping /flowcharting so you can visualize a process. In the second part we will teach you process improvement techniques. We will teach you how to speed up a process, make a process more efficient, visualize and calculate this process efficiency and deal with risks in your process.
PROCESS MAPPING
In
project management
or
business analysis
, the ability to create process maps (also known as flowcharts) is considered to be a very important key skill for the
business analyst
aiming for
process improvement
. Those who master the skill of process mapping or flowcharting and can make a process map, can play a key role in projects by creating, manipulating and interpreting processes by means of process mapping / flowcharting.
PROCESS IMPROVEMENT
These process maps form the basis for process improvement. This course does not only teach you process mapping, but also teaches you how to use the process flowcharts and use them as a basis for
process improvement
. We teach you how to make the process more
efficient
.
THE COURSE
This course is accredited and taught by
qualified university lecturers
from Holland, UK and Austria (BKO accredited and our certificate is globally accepted).
This course is fun, practical, time efficient and will add a high demand skill to your set of business analysis skills.  We will do the following during the course:
Learn to
read a process map / flowchart.
Learn how to
create a process map / flowchart.
Learn the
benefits of a process map / flowchart.
Learn
how to obtain high quality data
for your process map/flowchart.
Learn the contrast between
BPMN
and classic process maps / flowcharts.
Learn how to use process mapping for
process improvement
.
Visualize
process efficiency
Quantify
process efficiency
Treat process risks
, by preventing and softening the impact
Choose the right
KPIs
or Key Performance Indicators for your processes
We have t
rained and certified around 150,000 people worldwide
in almost 180 countries with the following formula:
Keep things
efficient
by using tested, effective examples that are understood quickly.
Keep the lessons
practical
. What you learn is what you can apply immediately.
Keep the lessons
engaging
. We toss some fun elements in between the course (within limits).
Use
plain and simple language and teaching approach
that makes complicated content very very
easy to absorb
. We are so confident that all of you will be able to keep up, that we offer a
30 day money back guarantee
.
Upon completion, you will earn 10 official CPD credits which is equal to 10 PDUs if you are trying to maintain a PMI license.
Thank you for your consideration.
Team SSAA
Who this course is for:
Anyone who is involved in projects. This includes all managers, all auditors, all engineers, almost everyone who works in IT etc.

What you'll learn

You will learn valuable project management skills, applicable in any project, in any sector.

You will learn to read and create process maps / flowcharts by hand and free software like a pro.

You will learn how to improve the process, quantify and visualize how efficient it is.

You will be able to add a very useful and highly demanded skill on your resume/CV without wasting much time, thanks to our efficient didactic method.

You will be able to demonstrate your process map / flow chart proficiency with a certificate.

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-PROCESS MAPPING
3
1.1-Two sections: Process Mapping & Process Improvement
1.2-EXAMINATION AND CERTIFICATION PROCEDURE
1.3-So Many Words For Process Mapping
Process Mapping;1.4-Questions;1.5-Know Your Target Group For Process Mapping
2
Process Mapping
1.6-Project VS Process
Process Mapping;1.7-The Language Of Process Mapping
2
Process Mapping
1.8-Conventions
Process Mapping;1.9-A Basic Process Map / Flowchart
2
Process Mapping
1.10-Process Mapping Is A Team Effort
Process Mapping;1.11-BPMN Vs. Process Mapping
4
Process Mapping
1.12-Professor General: He's So Strict!!!!!
1.13-Process Mapping Quiz 1
1.14-Getting Info For Process Mapping 1
Process Mapping;1.15-Getting Info For Process Mapping 2
2
Process Mapping
1.16-Draw Options Process Maps
Process Mapping;1.17-Draw.io Basics For Flowcharts
2
Process Mapping
1.18-Draw.io Formatting For Flowcharts
Process Mapping;1.19-Confusion Start/End Symbols In Draw.io
2
Process Mapping
1.20-Make Your First Flowchart
Process Mapping;1.21-Solution: Make Your First Flowchart
2
Process Mapping
1.22-Flowchart Symbol: Storage 1
Process Mapping;1.23-Flowchart Symbol: Storage 2
2
Process Mapping
1.24-Flowchart Symbol: Off/On Page Connection
Process Mapping;1.25-Flowchart Symbol: Predefined Process
2
Process Mapping
1.26-Swimlanes For Process Flowcharts
Process Mapping;1.27-Swimlanes In Draw.io For Process Flowcharts
2
Process Mapping
1.28-Flowchart Symbol: Data(base) & Docs
Process Mapping;1.29-Flowchart Symbol: Delay
2
Process Mapping
1.30-Final Process Mapping Mission
Process Mapping;1.31-Final Process Mapping Mission Solution
1
Process Mapping
2-PROCESS IMPROVEMENT
1
2.1-The Beginning Or End?
Process Improvement;2.2-Risks In Our Process
2
Process Improvement
2.3-Bow Tie Diagram For Risk Treatment
Process Improvement;2.4-Measuring Process Quality
2
Process Improvement
2.5-FTR %
Process Improvement;2.6-VA, NVA, ENVA
2
Process Improvement
2.7-VA and NVA
Process Improvement;2.8-ENVA
3
Process Improvement
2.9-Process Improvement Quiz
2.10-Conditional VAA In Flowcharting
Process Improvement;2.11-Time Value Map 1
2
Process Improvement
2.12-Time Value Map 2
Process Improvement;2.13-Optimizing Flowchart Case 1
2
Process Improvement
2.14-Let's do the Gemba Walk For Our Process Map!
Process Improvement;2.15-Optimizing Flowchart Case 2
2
Process Improvement
2.16-Optimizing Flowchart Case 3 Part 1
Process Improvement;2.17-Optimizing Flowchart Case 3 Part 2
3
Process Improvement
2.18-Process Mapping Quiz
2.19-SOP & KPI
Process Improvement;2.20-SOP Example
2
Process Improvement
2.21-Group Exercise
Process Improvement;2.22-Balanced Scorecard I
2
Process Improvement
2.23-Balanced Scorecard II
Process Improvement;2.24-Balanced Scorecard III
2
Process Improvement
2.25-Balanced Scorecard IV
Process Improvement;2.26-Bonus Lecture
0