Project Management for Technical Writers
Learn how to efficiently organize your work as a tech writer.
Description
Do you need to deliver software projects that require
customer-facing documentation
? Would you like to learn how to make your documentation delivery successful and contribute efficiently to the goals of the development project?
As a technical writer, you often are expected to
organize and deliver large sets of information to the customer.
But everyone in the team has his or her own understanding of what is important for the customer. The development manager insists on documenting each and every little detail, the marketing manager wants you to focus on sharing success stories from the customers, while the editor thinks you should focus on improving the language quality of the documentation. Meanwhile, everybody on the team just wants to take a couple of days off!
Sounds familiar?! Somehow
all the expectations fall on you
, right?!
"There are no secrets to success. It is the result of preparation, hard work, and learning from failure."
-- Colin Powell
How can you balance all these conflicting requirements towards the documentation? How can you
ensure that the customer interest
is properly defended and you manage to really be the customer advocate?
Today everybody speaks about
project management, proper planning, and prioritization
. But the entire project management training and up-skill happens after days and months of training and applying what you have learned on the job. Not to mention the cost! Simply finding the time to learn project management can be an overwhelming experience that requires time and serious commitment.
In this course, Jordan Stanchev (
PMP #2174692, User Assistance Development Architect
at SAP) with many years of experience in the field of technical writing, user assistance, and architecture will share the secrets of the project management framework that you can use to run the development of your software documentation with the team.
Jordan has been using the same approach to identify and prepare the delivery and successful publishing of numerous user assistance assets for software development projects, such as user guides, multimedia, and video assets.
You will learn:
The
importance of meeting customer needs
& how to
properly identify and capture
them
How to
define the correct deliverables
: should you use written software documentation; video, images, and infographics to guide your user?
What is the healthy
balance of deliverables for your project
What is
realistic to plan for
The
steps to prepare
a documentation project
Which
criteria to use to define the quality
of your software documentation
How to
deliver your content to your customer
on time and schedule
Enroll now and learn how to apply the
project management principles to a software documentation development project
!
P.S. This course comes with a 30-day refund policy!
Who this course is for:
Managers of technical writers
Product owners who need to deliver software documentation with the product
Project managers who have software documentation as part of the project deliverables
Technical writers, information developers, user assistance developers who aspire to be team leads or project leads
Developers who need to prepare and deliver software documentation
What you'll learn
Define the scope of the user guide
Plan the content of the user guide, so that it meets requirements of your stakeholders
Prioritize the order of creating the content of the user guide
Use a framework to support the development of their software documentation and user assistance
Identify the main goals of a software documentation project
Requirements
- You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
- No previous design experience is needed.
- No previous Adobe XD skills are needed.
Course Content
You May Like
10,000+ unique online course list designs