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Communication Skills
Communication
Business
Winning Communication Skills for Telephone, Conference Calls
Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy
4.1
(2941)
59872 enrolled on this course
Last updated 11/2021
TJ Walker
Description
Communication Skills - Telephone skills
in the workplace are essential for business success.
Conference calls
, client updates,
Skype/Zoom video meetings
, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.
Are you and members of your team using the
telephone
for maximum business success?
Do you have Baby Boomers in your organization who are afraid of
Skype
video and Apple
FaceTime
and are slow to text clients and customers who may be Millennials?
Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their
voicemails
returned?
This course is for anyone on your team who uses a
telephone
and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
What will students achieve or be able to do after taking this course?
Communicate effectively using the
phone
with clients, customers, colleagues and bosses
Avoid telephone blunders that strike others as rude and unprofessional
Speak effectively on business conference calls
Present confidently on Skype and FaceTime calls
Use the telephone effectively
in all aspects of business life
Here is what Udemy students say about this course:
"The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before."
Princess Sello
"Nice course and advices keep going TJ ur amazing"
Oussama Khaldi
Please note: this is a
telephone communications skills
course conducted by a real person who is speaking and demonstrating
communication skills.
If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.
Enroll today to learn
Winning Communication Skills for Telephone, Conference Calls!
Who this course is for:
Workers looking to build their soft skills
Younger executives who want to communicate with everyone in their business life, including older colleagues
Older executives who want to communicate with everyone in business, including young people
Sales management
Trainers
Sales trainers
CEOs
C-level executives
What you'll learn
Communicate effectively using the phone with clients, customers, colleagues and bosses
Avoid telephone blunders that strike others as rude and unprofessional
Speak effectively on business conference calls
Present confidently on Skype and FaceTime calls
Use the telephone effectively in all aspects of business life
Selling with stories
Virtual sales presentatons
Remote selling
Pitching yourself
Communicating to drive change
Building a business case/proposal over the phone
Presenting like a CEO
Win Communication skills for telephone and conference calls
Requirements
- You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
- No previous design experience is needed.
- No previous Adobe XD skills are needed.
Course Content
27 sections • 95 lectures
Expand All Sections
1.1-Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
1.2-Never Confuse Personal Phone Use with Business Telephone Use Again
1.3-Why Your Phone is the Best Secret Business App Ever
1.4-Instant Answers to Your Phone Communication Questions
1.5-Planning Your Successful Phone Environment
1.6-Exciting New Update to this Course
1.7-Final Preparation for Your Successful Phone Meetings
1.8-Quiz 1
2.1-Making Sure Your Phone Passes Your Friend Test
2.2-Planning for Winning Conference Calls
2.3-Look Prime Time Ready for Your Video Calls
2.4-Placing Phone Calls Like the Consummate Professional
2.5-Always Knowing the Best Time to Call Clients and Prospects
2.6-Now You will Never Wake Up a Client in the Middle of the Night
2.7-Quiz 2
3.1-Answering the Phone so Everybody Knows You are Ready for Business
3.2-No Such Thing As Answering The Phone Too Quickly These Days
3.3-Your Clients Will Never Think You are Screaming At Them Again
3.4-Knowing How to Sound Your Very Best - Every Time
3.5-The Right Way to Put Someone On Hold
3.6-Making Sure They Only Hear the Magic of Your Voice
3.7-Quiz 3
4.1-Being a Professional to Every Generation, Regardless of Your Own Preferences
4.2-Voicemail That Soothes, Not Angers
4.3-Best Voicemail Messages for Success
4.4-Take 1, Take 2, Take 3 Until You Get It Right
4.5-Practice Your Phone Communication Homework Using the TJ Walker AI Clone
5.1-Never Be Busy for Clients and Bosses Again
5.2-Making Your Phone Disappear At the Perfect Moments
5.3-Tit for Tat and Text for Text
5.4-Quiz 5
6.1-Quick Wins! The High Tech Way to Perfect Communication
6.2-Listening is Key (and why this isn't just a public speaking course)
6.3-Become part of the top 1% of communicators right now!
6.4-Good news, the problems we think we have, aren't real
6.5-Communications skills are the most important skills for success
6.6-Direct versus indirect communication
6.7-Let's hop in with something new. Big Business Communications
7.1-Communicate your message to companies, big and small, to get them to take action
7.2-One person can get a huge corporation to pay attention and make things right
7.3-This video ruined the weekend of Executives at a major Phone Company
7.4-Here's what really happened.
7.5-Never Let Any Company Have the Final Word with you again
8.1-Here is how you get Exactly Want you Want
8.2-Master the Key to Motivation and Persuasion
8.3-Nobody Cares About You, and That's OK
8.4-See It, Taste It, Touch It, Feel It, Be It - Selling with Your Story
8.5-The Ultimate in Confidence builder - Seeing is believing
8.6-It's Easy to pass a Test when the Answer Is right in front of you
9.1-You Are Normal to Fear Communicating In Some Circumstances
9.2-The Power of the Positive
9.3-Debunking the Myth of Charisma
9.4-Never Fall for These Communication Gimmicks Again!
9.5-Here is where You decide if You are serious about improving your skills
9.6-Here is How to Get the Most Out of The rest of this course
10.1-Quick Wins! The Secret to Using Speaker Notes Effectively
10.2-Avoiding The Initial Wrong Turn Most Speakers and Presenters Make
10.3-Developing Expert Judgment for Your Public Speaking and Presenting Opportunities
10.4-The Radical Yet Simple Solution To Finding Great Messages
10.5-Your Stories Will Make Your Ideas Unforgettable
10.6-Your PowerPoint Will Create Engagement, Not Slumber
10.7-Building an Ethical Cheat Sheet Just for You
10.8-This Is The Do Or Die Moment For Your Speaking Improvement
10.9-There Is a Perfect Test for Your Speech Or Presentation
10.10-I Will give You a Personalized Professional Presentation Critique Right Here
10.11-Continuing Your Path of Public Speaking and Presentation Skills Improvement
10.12-Rehearse Your Phone Communication Homework and Get Instant Feedback
11.1-Public Speaking for Kids and Parents Overview
11.2-Kids Communication Goals
11.3-Kids Top Five
11.4-Kids and Passion
11.5-Examples
11.6-Cheat Sheet
11.7-Public Speaking for Kids 1st Video Rehearsal
11.8-Public Speaking for Kids 2nd Video Rehearsal
11.9-Public Speaking for Kids 3rd Video Rehearsal
11.10-Kids Conclusion
12.1-Establishing Your Job Interview Goals
12.2-Research and Preparation for the Job Interview
12.3-How to Dress for the Interview
12.4-How to Make Small Talk
12.5-Tell Me About Yourself
12.6-The Proper Job Interview Mindset
12.7-The Strategy Memo
12.8-Rehearse Your Interview on Video
12.9-Ask for the Job
13.1-How to Speak Up at Meetings Overview
13.2-Asking Questions the Right Way
13.3-Using Notes Effectively In Meetings
13.4-Risk Assessment
13.5-Be Conversational
13.6-Exude Confidence
13.7-Conclusion
14.1-How to Deliver Criticism in the Workplace Intro
14.2-Start with Praise
14.3-Isolate Exactly What is Wrong
14.4-Give Highly Specific Advice
14.5-End with Positive Context
14.6-Workplace Video Rehearsal
14.7-Criticism in the Workplace Conclusion
15.1-Quick Wins - The Cell Phone Secret to Good Listening Skills
15.2-Stacking the Listening Environment in Your Favor
15.3-The Telephone Listening Trap Will Never Catch You Again
15.4-Housekeeping Note Sometimes You should Turn OFF Your Listening Skills
15.5-Setting Just One Agenda Item Listening
15.6-It Is Incredibly Easy to See How Well You Are Listening - Test
15.7-It's Even Easier to Listen When You Do This...
15.8-Technology Will Eat Your Brain Unless You Do This
15.9-Using Your Most Effective Body Language Tool
15.10-The Best Listening Body Language From the Neck Down
15.11-Reading the Speaker's Body
15.12-Connecting At the Emotional Level with Your Colleague To Hear All
15.13-Mastering the Art Of NOT Interrupting
15.14-Asking for Clarification Is A Great Form Of Listening
15.15-Engaging In Conversation At Just the Right Time
15.16-Strong Listening Creates Strong Reactions From You
15.17-Honing Your Sense of Timing and Judgment to Make You a Great Listener
15.18-Using The Magic of Pen and Paper Tools To Your Advantage
15.19-Summarizing the Conversation Is Great for You and Your Colleague
15.20-The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!
15.21-Your New Reputation As a Great Listener!
16.1-Master the Quickest, Easiest Way to Eliminate Verbal Tics
16.2-Now You Know Where the Tics Come From
16.3-You Are Not Alone
16.4-Hit the Pin, Not the Sand Trap
16.5-Don't Let the Ding A Ling Get You
16.6-Appear More Confident By Using Smaller Words
16.7-You Will Avoid the Data Dump Blues
16.8-Never Worry About Remembering Again
16.9-The Number 1 Tip for Eliminating Nerves
16.10-A Focus Group To Make You Better
16.11-You Deserve a Personal Coach
16.12-Conclusion You Can Now Speak Without Verbal Tics and Fillers
17.1-Never Let These Two Classic Body Language Blunders Slow You Down
17.2-Quick Wins - You Will Look Your Best on FaceTime, Skype, Facebook Live
17.3-The Ultimate Tricky Body Language - Touching
17.4-Big Picture - Make Everyone You Work With Feel Comfortable Working With You
17.5-You'll Never Fall for These Body Language Myths Again
17.6-You'll Never Fall for These Body Language Myths Again
17.7-Here Is Exactly What to Do With Your Hands
17.8-The Composed, Confident Video Star
17.9-Never Spotlight Your Blunders and Mistakes Again
17.10-You are Now Ready for Prime Time TV
17.11-The Number 1 Tip for Curing Body Language Problems Is...
17.12-The Real Way to Improve Your Body Language Confidence
17.13-Great Body Language for Your Presentations
17.14-PowerPoint Will Never Turn You Into a Robotic Bore Again
17.15-Confident Briefing to Colleagues and Others
17.16-Keynote Speeches Will Showcase Your Calm and Confidence
17.17-Use a TelePrompTer Like a Network News Anchor
17.18-Networking Like a Pro, Not a Wall Flower
17.19-Making Sure Your Clothes Are Communicating Your Positive Story
17.20-Handshakes, Greetings and Hellos with Poise
17.21-Your Body Language Partner - The Friendly Spotter
17.22-Once Last Chance for a Body Language Personal Critique....
17.23-Congratulations - You are Now Master of Your Own Body Language
18.1-How to Improve Your Voice Overview
18.2-Famous Bad Voices
18.3-How to Improve You Voice by Recording Your Voice
18.4-Diagnosis of Your Own Voice
18.5-Feedback from Others
18.6-Defining Your Exact Problems
18.7-Listen to Natural Conversation
18.8-Practice Again and Record
18.9-Don't Lower Your Voice
18.10-Practice on Video
18.11-Other Techniques
18.12-How to Improve Your Voice Conclusions
19.1-How to Introduce Yourself Intro
19.2-What NOT to Do
19.3-How to Introduce Yourself The Right Way
19.4-How to Introduce Yourself Video Rehearsal
19.5-Friend Feedback
19.6-How to Introduce Yourself Conclusion
20.1-Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
20.2-Never Confuse Personal Phone Use with Business Telephone Use Again
20.3-Why Your Phone is the Best Secret Business App Ever
20.4-Planning Your Successful Phone Environment
20.5-Final Preparation for Your Successful Phone Meetings
20.6-Making Sure Your Phone Passes Your Friend Test
20.7-Planning for Winning Conference Calls
20.8-Look Prime Time Ready for Your Video Calls
20.9-Placing Phone Calls Like the Consummate Professional
20.10-Always Knowing the Best Time to Call Clients and Prospects
20.11-Now You will Never Wake Up a Client in the Middle of the Night
20.12-Answering the Phone so Everybody Knows You are Ready for Business
20.13-No Such Thing As Answering The Phone Too Quickly These Days
20.14-Your Clients Will Never Think You are Screaming At Them Again
20.15-Knowing How to Sound Your Very Best - Every Time
20.16-The Right Way to Put Someone On Hold
20.17-Making Sure They Only Hear the Magic of Your Voice
20.18-Being a Professional to Every Generation, Regardless of Your Own Preferences
20.19-Voicemail That Soothes, Not Angers
20.20-Best Voicemail Messages for Success
20.21-Take 1, Take 2, Take 3 Until You Get It Right
20.22-Avoiding The Initial Wrong Turn Most Speakers and Presenters Make
20.23-Making Your Phone Disappear At the Perfect Moments
20.24-Tit for Tat and Text for Text
20.25-Better Than the Best Hollywood Goodbyes
20.26-Conclusion - You Are Now a Master of the Telephone for Every Business Situation
21.1-How to Be a More Assertive Public Speaker Intro
21.2-Diagnosis
21.3-Style and Substance
21.4-How to Be a More Assertive Public Speaker Conclusion
22.1-Ask for a Raise Overview
22.2-Timing
22.3-Ask for an Appointment
22.4-Ask for a Raise Be Positive
22.5-The Future
22.6-The Ask
22.7-What Not to Do
22.8-Competing Job Offers
22.9-Ask for a Raise Video Rehearsal and Conclusion
23.1-How to Deliver an Elevator Pitch Intro
23.2-Your Goals
23.3-One Big Idea
23.4-Simplify
23.5-Role Models
23.6-2 Key Questions
23.7-The Giveaway
23.8-Watch Bad Elevator Pitches
23.9-How to Deliver an Elevator Pitch Conclusion
24.1-This DEVICE Is the Single Biggest Difference Between Great Speakers and Awful
24.2-Become a MASTER Storyteller
24.3-How to Use Stories When Giving TECHNICAL Presentations
24.4-Packaging Insights for Your Audience Using Stories
24.5-Don't Tell Stories, Instead RE-Live Stories Public Speaking
24.6-Message Drives Stories Public Speaking
24.7-Share Your Emotions When telling Your Stories Public Speaking
24.8-What Characters and Conflicts are in Your Story Public Speaking
24.9-What is the setting for Your Story Public Speaking
24.10-Your Speaking Stories Must Contain Dialogue Public Speaking
24.11-Your Story Must have a Resolution Public Speaking
24.12-Advanced Storytelling
25.1-You Will Never Give Another PowerPoint Presentation
25.2-The Perfect Starting Point for Any PowerPoint Presentation
25.3-This Will Motivate You Audience to Do Exactly What You Want Them To Do
25.4-What Are Your Motives for Delivering a PowerPoint Presentation
25.5-The Worst Possible Reason To Use PowerPoint Is...
25.6-Double Your PowerPoint, Double Your PowerPoint Pleasure
25.7-The Ultimate 2-Part Test for Every PowerPoint Slide
25.8-The Single Riskiest Thing You Could Ever Do When Delivering a PowerPoint
25.9-The Essential Steps of Creating PowerPoint Presentations
25.10-Your PowerPoint Presentation Must Be Just as Good as Your Q and A Session
25.11-You Must Be Ready for Disaster Striking!
25.12-It's Not PowerPoint That Is Boring, It Is (look in the mirror)
25.13-Never Forget, YOU are the Boss of Your PowerPoint
25.14-Stop Asking Your Audience to Multitask!
25.15-Here Is Exactly What Should Go On Your PowerPoint Slide
25.16-This is How to Use a Graph In a PowerPoint
25.17-Nobody Cares About What Is Easy for You To Do
25.18-Would You Want to read a Book At A Movie Theater
25.19-Your Audience Already Has a Preferred Way of Reading
25.20-The Sequence of Your Presentation Is Key
25.21-Get Your Audience to Focus On One Thing At a Time This Way
25.22-Advancing Slides the Advanced Way
25.23-Want a Remote Control Then Bring Your Own
25.24-Complexity Is Your Enemy
25.25-Ha! Nobody Can See the Bottom Half of Your Slides
25.26-Only Liars Say 'There Is No time to Rehearse the PowerPoint Presentation'
25.27-If Your PowerPoint Presentation Bores You, Guess Who Else It Bores
25.28-Laser Pointers Should Be Used Like This
25.29-One Image Per Slide Is the Golden Rule
25.30-Never Let PowerPoint Be Your Downer
25.31-Don't Become a Character In Your Own Horror Movie
25.32-The Perfect Length of time for a PowerPoint Presentation Is...
25.33-This Is How You Cheat To Win On Every PowerPoint Challenge
25.34-Plan Your PowerPoint Preparation This Way
25.35-Test Your PowerPoint On a fresh Set of Eyes and Ears
25.36-If You Don't Want Your Audience to Ignore Your PowerPoint, Do This
25.37-Answer These Questions Before Using Video In PowerPoint Presentations
25.38-Assume You Are the Only Competent, Trustworthy Person In the World
25.39-Don't Forget the Occasional Prop
25.40-Just Because You Can Doesn't Mean You Should
25.41-Notes on Special Effects
25.42-The Perfect Way to Start Every PowerPoint Presentation
25.43-Managers Will NEVER Have to Look at boring Employee PowerPoint Again!
25.44-Here Is How to Deliver Somebody Else's PowerPoint Presentation
25.45-Your PowerPoint Presentation Still Requires Stories
25.46-Never Talk About Your PowerPoint
25.47-Free Focus Group Research to Make all Your PowerPoint Presentations Improve
25.48-The Perfect Number of Bullet Points Per slide Is...
25.49-The Perfect Number of PowerPoint Slides Is...
26.1-Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation
26.2-Always Select Your Best Persuasion Opportunities and Environments
26.3-Learning Persuasion Skills to Beat the Naturals
26.4-Mapping Out Your Finish Line - In Advance!
26.5-Moving the Numbers Game To Your Favor
26.6-The Unique Advantage of Persuasion in the Business World
26.7-Never Bore With Data Dumps Again
26.8-Master the Process Of NOT Telling People Too Much About Your Process
26.9-The 5 Key Messages for Your Persuasion Success
26.10-Your Secret Source of Winning Persuasion Messages
26.11-Note I Probably Shouldn't Have to Mention This, But Don't Lie
26.12-Persuade More By talking Less
26.13-There is Nothing Like Seeing Your Persuasion Messages in Text
26.14-More for You, By Not Talking About You
26.15-Here is How You Get People to Remember Your Messages
26.16-Ironing Out the Kinks in Your Persuasion Presentation
26.17-Mastering Persuasive Body Language
26.18-Persuading Yourself to Go Outside of Your Comfort Zone
26.19-The Single Best Way to Prepare for All Persuasion Presentation Opportunities
26.20-Persuasion That Takes 6 Months Is Still Persuasion
26.21-Persuasion Is Sometimes More Effective At the Top Than At The Bottom
26.22-Conquering Your Fear To Pitch Again
26.23-Conclusion You are Now Ready to Persuade!
27.1-How to Give a One on One Presentation Intro
27.2-One on One Presentation Goals
27.3-Research the Person
27.4-Top 5 Messages
27.5-How to Give a One on One Presentation Top 5 Messages Part 2
27.6-How to Use Notes
27.7-20 Questions
27.8-One on One Presentation Stories
27.9-How to Give a One on One Presentation Conclusion
28.1-How to Give a Team Presentation Overview
28.2-Team Presentation Goals
28.3-Team Presentation Top 5 Messages
28.4-Assign Topics
28.5-Team Presentation Individual Prep
28.6-How to Give a Team Presentation Group PowerPoint
28.7-Team Presentation Rehearsal
28.8-How to Give a Team Presentation Conclusion
29.1-How to Deliver Technology Presentations Intro
29.2-Technology Presentations Goal
29.3-Technology Presentations Top Five Messages
29.4-Using Technology for Your Visuals
29.5-Don't get Lost in Details
29.6-Benefits not Features
29.7-How to Deliver Technology Presentations Conclusion
30.1-How to Give Financial Presentation Intro
30.2-Financial Presentation Goals
30.3-Financial Presentation Messages
30.4-Financial Presentation Stories
30.5-No PPT for First 2 Minutes
30.6-Financial Presentation PowerPoint Tips
30.7-Draw Conclusions
30.8-Critiques From Others
30.9-How to Give a Financial Presentation Conclusion
31.1-How to Give a Sales Presentation Intro
31.2-Sales Presentation Goals
31.3-Sales Presentation Messages
31.4-Types of Sales Presentations
31.5-One on One
31.6-2 Common Blunders
31.7-Sales Presentation Extra Tips
31.8-How to Give a Sales Presentation Conclusion
32.1-Investment Pitch Overview
32.2-Investment Pitch Core Messages
32.3-Investment Pitch Common Blunders
32.4-Investment Pitch The Power Point Deck
32.5-Investment Pitch Prototype
32.6-Investment Pitch Passion
32.7-Investment Pitch Conclusion
33.1-How to Speak to Large Crowds Intro
33.2-Coping with Fear
33.3-Don't Yell
33.4-Eye Contact
33.5-Longer Pauses
33.6-PowerPoint
33.7-Possible Outcomes
33.8-Why Video Matters
33.9-How to Speak to Large Audiences Conclusion
34.1-Speaking to Foreign Audiences Overview
34.2-Audiences Prep
34.3-Culture
34.4-Speak Slowly
34.5-Handouts
34.6-Fundamentals and Stories
34.7-Working the Room
34.8-Video Record and Test
34.9-Speaking to Foreign Audiences Conclusion
35.1-How to use a TelePrompter Intro
35.2-Video Benchmark
35.3-Self-correction
35.4-TelePrompter 4 Key Elements
35.5-Teleprompter Speed
35.6-Volume
35.7-Pauses
35.8-Head
35.9-All 4 Together
35.10-Full Speech Practice
35.11-2 Prompter Screens
35.12-Politician Role Models
35.13-TV Role Models
35.14-Teleprompter Potential Disasters
35.15-How to Use a Teleprompter Secrets from Reagan
35.16-Reasons to Not use a Teleprompter
35.17-How to Use a Teleprompter Conclusion
36.1-The Video Advantage In All Your Proposals - Quick Win!
36.2-Hype Versus Reality - Why Most People Never Create Simple Video
36.3-Mastering the Human Side Of Looking and Sounding Your Best on Video
36.4-How This course Will Improve Your Business
36.5-Your Proposals will Stand Head and Shoulders Above Your Competitors
36.6-Your Clients Will Find You Their Most Responsive Partner Ever
36.7-Now You Can Answer Frequently Asked Questions Just Once!
36.8-Talk Your Customers Through Your Whole Business Process
36.9-Have an Even Greater Presence on YouTube
36.10-Speak Your Thought Leadership
36.11-Your Exciting Video Newsletters Will Outshine Text Newsletters
36.12-Your Client Video Testimonials Will Prove Your Credibility Beyond a Doubt
36.13-Facebook Live Will Never Scare You Again
36.14-Project Your Best Face on Skype and Zoom
36.15-Deliver Keynote Speeches Without Ever Leaving Home
36.16-Drastically Reduce Your Time Training Employees and Others
36.17-Anything You Can Type You Can Now Speak on Video
36.18-Supercharge Your Public Relations Efforts With Video
36.19-The Crisis Communications Secret Weapon
36.20-You are Now Ready to Use Video Successfully In All Communications
37.1-Doing This One Thing Will Give You Total Confidence Before Any Media Appearance
37.2-It's OK To Feel Uncomfortable On Camera - Here's How to Get Over It
37.3-You Can Look Great, Shape a Message, Answer Questions and Speak in Sound Bit
37.4-Dressing for TV and Video Success
37.5-Here Is Where to Look On Camera
37.6-How the Media Pros Rehearse Their Interviews
37.7-Move Like a Seasoned TV Pro
37.8-Never Let the Seat Swallow You Up
37.9-Never Look Bored or Scared Again
37.10-Sell the Message by Selling the Messenger
37.11-Sit Like This to Look Your Best
37.12-Standing In Front of the Camera With the Greatest of Ease
37.13-Your Turn to Be On Camera
37.14-Accomplish Your Goals With The Right Message
37.15-Anticipating the Reporters' Questions
37.16-Brainstorming Your Message Points To Get the Best
37.17-Summary of Messaging Elements
37.18-The Power Of Your Positive Messaging
37.19-The Venn Diagram for Messaging Success
37.20-Time to Test Your Messages Out Loud
37.21-You Have Solved the Problem
37.22-Your Turn to Brainstorm Your Messages
37.23-Creating Messages The Media Will Find Irresistible
37.24-Find the right Message for Your Audience
37.25-Results Won't Speak for Themselves, But You Can
37.26-Stress What Is Important to YOU
37.27-And One More Thing...to Avoid
37.28-Always Be Moving Toward Your Message Points
37.29-Brief and Bland Can Be Best
37.30-Make 'I Don't Know' Your Best Friend
37.31-Never Call Yourself a Crook
37.32-Never Lose a Media Debate By Not Debating
37.33-Never Stress Over the Questions Again
37.34-Pick the Easiest Question for You
37.35-Summary of Answering Tactics
37.36-The Ultimate Skill - Rewriting the Question
37.37-Three IS the Magic Number
37.38-Use a Cheat Sheet And Never Get Caught
37.39-You Don't Have to Control the Interview - Just Control Your Own Mouth
37.40-Your Turn to Ask Questions
37.41-Demonstrating Your Answering Abilities
37.42-Absolutes Are Absolutely Easy to Get Quoted
37.43-Analogies Are Your Friends
37.44-Attack!!! Attack!!! Attack!!!
37.45-Bold, Action Words Will Get You Quoted
37.46-Cliches Might Not Impress Your English Teacher, but...
37.47-For Example...
37.48-How Do You Really Feel About This
37.49-Laugh Your Way to Media Success
37.50-Learning Moment
37.51-Pop Culture References are Irresistible to Reporters
37.52-Putting Your Sound Bites Together
37.53-Sounds Bites Are a Means Not an End
37.54-Summary of Top Ten Sound Bite Elements
37.55-Test Your Sound Bites
37.56-The Five Potential Outcomes of Every Media Interview
37.57-The Most Important Part of Your Media Prep
37.58-The Perfect Media Mindset
37.59-The Three Simplest Sound Bite Patterns Are...
37.60-Total Sound Bite Failure
37.61-What Else Is a Great Way to Get Quoted
37.62-Your Turn to Create Sound Bites
38.1-What Makes a TED Talk
38.2-Passion for an Idea Worth Spreading
38.3-Tell a Story
38.4-Plan Your Visuals
38.5-Timing is Everything
38.6-Style AND Substance are Essential
38.7-Video Rehearsal is the Most Important Thing
38.8-Great Writers Read Great Writers
38.9-Apply to Speak at TED
39.1-Wedding Speech Overview
39.2-Wedding Speech One Special Thing
39.3-Wedding Speech Story
39.4-Wedding Speech What Not to Do
39.5-Wedding Speech Booze
39.6-Wedding Speech Focus on Bride and Groom
39.7-Wedding Speech Cheat Sheet
39.8-Wedding Speech Video Rehearsal
39.9-Wedding Speech Feedback from Others
39.10-Wedding Speech Conclusion
40.1-How to Give an Acceptance Speech Intro
40.2-Acceptance Speech Goals
40.3-Thank People in a Meaningful Way
40.4-Be Entertaining
40.5-Watch YouTube Greats
40.6-Tell a Story
40.7-Just the Right Amount of Emotion
40.8-Don't Read a Speech
40.9-Speech Notes
40.10-More Common Blunders
40.11-How to Give an Acceptance Speech Conclusion
41.1-How to Be a Motivational Speaker Overview
41.2-Are You Motivating?
41.3-What makes You Special?
41.4-What is Your Story?
41.5-Your Process
41.6-Your Messages
41.7-Stories for Each
41.8-Stagecraft
41.9-YouTube Role Models
41.10-Video Rehearse
41.11-Show to Others
41.12-Video on YouTube
41.13-Tell the World
41.14-Speaker Bureaus
41.15-How to be a Motivational Speaker Conclusion
42.1-How to Give a Retirement Speech Intro
42.2-3 Events from Career
42.3-Outline
42.4-Rehearsal
42.5-How to Give a Retirement Speech More Tips
42.6-How to Give a Retirement Speech Conclusion
43.1-How to Give a Eulogy Overview
43.2-One Great Strength
43.3-Accomplishments
43.4-Eulogy Stories
43.5-Eulogy Notes
43.6-Don't Drink Booze
43.7-Emotion
43.8-Video Rehearse
43.9-More Story Sources
43.10-How to Give a Eulogy Conclusion
44.1-Quick, Ethical Ways to Cheat Your Way to Communication Success
44.2-You Will Be Motivating, Not Data Dumping
44.3-Powering Your Points With Images and Slides
44.4-Practice In the Friendliest Environment of All
44.5-Getting Feedback So It Won't Hurt
44.6-Yes, Even Beginner CAN Tell Stories
44.7-Test Tubes for You
44.8-You Are In Great Company - Find Out Who
44.9-GPS for Your Communications
44.10-You have Now Mastered Basic and Beyond Communication Skills
44.11-New Update - You Should Get on the TikTok App Now
45.1-What Do I Do With My Hands While Giving a Presentation
45.2-What Is the Best Way to Write a Presentation
45.3-Is It a Good Idea to Memorize a Presentation
45.4-What Should Happen After the Presentation
45.5-What If You Are Asked a Question and You Don't Know the Answer
45.6-Who Is the Best Speaker In The World
45.7-How Can You Remember What To Say During a Presentation
45.8-What Is the #1 Thing You Can Do to Improve Your Presentation
45.9-What is the #1 Blunder Most People Make In their Presentation Skills
45.10-What do You Do If You Are Nervous Before Giving a Presentation
46.1-Update to Winning Communication Skills for Telephone, Conference Calls
46.2-Tech Tool ChatGPT Winning Communication Skills for Telephone, Conference Calls
47.1-Time to Give TJ a Piece of Your Mind
47.2-Better Than the Best Hollywood Goodbyes
47.3-Conclusion - You Are Now a Master of the Telephone for Every Business Situation
48.1-Quick Win! Here is How to Look Your Best in Front of a Video Camera
48.2-Setting the meeting objective -- a critical factor to success
48.3-Coronavirus Update and Impact on Video Conferencing
48.4-Learn How Video Conference Meetings Are the Same & Different From Other Meetings
48.5-Online Video Conferencing Is Just One More Simple Tool for Communicating
48.6-You Must Learn How Your Platform Works BEFORE The Conference Starts
48.7-Learning the Different Platforms
48.8-How To Start A Zoom Meeting
48.9-How To JOIN A Meeting on ZOOM
48.10-How To Schedule A Zoom Meeting
48.11-How To Share Your Screen In Zoom
48.12-How To Use The Additional Features in Zoom
48.13-How To Set Up A Virtual BAckground In Zoom
48.14-The Favorite Thing I Like About Zoom
48.15-How To START UP Web Ex
48.16-How To Start or Join A Meeting On Web Ex
48.17-How To Connect To A Web Ex Enabled Device
48.18-How To Configure Settings And Preferences In Web Ex
48.19-Start A New CONVERSATION In Skype
48.20-How To Start A New CHAT In Skype
48.21-How To Use The Chat FUNCTIONS In Skype
48.22-How To Make International, Mobile and Landline Calls and Buy Skype Credits
48.23-How To Use The Meet Now Function of Skype
48.24-Where To Configure Your Settings In Skype
48.25-Do NOT Hide Behind Slides - Show Your Face on the Video Meeting
48.26-Never Be Nervous Again on Camera
48.27-Follow These Tips To Look Your Very Best on Camera for Your Next Meeting
48.28-This Is Why You Should NOT Use Teleprompters or Read Scripts
48.29-This Is What You Should Wear for a Video Conference
48.30-Create the best lighting and angle for your video presence
48.31-The Biggest Distraction Can Be...
48.32-Solutions for Your Backdrop
48.33-What Is the Best Video Camera to Use for Online Meetings?
48.34-Microphones to the Rescue
48.35-Speakers, Headphones, Earpieces and More
48.36-Use the Best Possible Internet Connection Possible
48.37-Don't Talk about the Technology, Just Use the Technology
48.38-Fundamentals of Effective Online Presentations
48.39-Tips for Using Visuals In Online Meetings
48.40-What If I am Not Hosting the Online Meeting But Might Have to Speak?
48.41-What Should My last Minute Checklist Include?
48.42-How Long Should a Video Meeting Last?
48.43-How do I Fix Problems with My Voice on a Video Conference?
48.44-Should You Memorize Your Online Presentation?
48.45-What If You Hate the Sound of Your Own Voice?
48.46-How Do You Reduce Background Noise?
48.47-What Else Can I do to Reduce Distractions During a Video Conference Meeting?
48.48-This Is What You Must Do If You Really Want to Pass With Flying Colors
48.49-One last Chance to Get Your Questions and Suggestions Responded To
48.50-Here Is How You Can Get your Certificate of Completion for this Course
48.51-One Last Chance to Make This Course Better for Your Permanent Learning Library
48.52-Congrats! You Are Now Prepared to Communicate Effectively in Online Meetings
48.53-Bonus Lecture
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