Assert Yourself - Master the benefits of assertive behaviour
How to develop confidence and communication skills to ensure positive outcomes from your interactions with others
Description
Being able to assert yourself and communicate effectively is key to building good working relationships. This course takes an engaging look at how to develop confidence and communication skills to ensure positive outcomes from your interactions with others.
When we find ourselves under pressure or in confrontational situations, we may react aggressively - or we may back down and say nothing. Neither approach is likely to result in a positive outcome and we’re likely to come away from the situation wishing we’d handled things differently. Failure to assert ourselves and communicate clearly can have a negative impact on our interactions with colleagues, clients and customers and is likely to affect our personal effectiveness and productivity as well.
Assert yourself is an engaging, interactive learning experience that helps you to develop the skills and confidence you need to ensure that your interactions with others are positive, respectful and productive.
Who this course is for:
Anyone who wants to be able to communicate more effectively and improve their interactions with others.
What you'll learn
Communicate more effectively and improve their personal interactions.
Understand the disadvantages of aggressive and passive behaviour
Appreciate why how you make your point is just as important as what you say
Know how to disagree without being disagreeable
Realise the importance of showing respect for others
Know how to become an active team member
Give and receive constructive feedback.
Requirements
- You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
- No previous design experience is needed.
- No previous Adobe XD skills are needed.
Course Content
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