Business Continuity Management & ISO 22301 - Complete Guide

Welcome to one of the best business continuity management course you'll find anywhere. This course will enable you to develop not only a highly in demand skill of today but also to help organizations survive and become more resilient.
We will start this course by understanding the fundamental organizational resilience and Business Continuity Management (BCM) concepts. What BCM is and what’s it’s not. I’ll clarify the misconceptions and confusions about Business Continuity and explain what benefits it brings to an organization from different perspective such as benefits from business, financial, internal processes and stakeholder perspectives. We’ll also look at the global Business Continuity Management standard i.e. ISO 22301: 2019 and its requirements. Once we have understood the key concepts and elements of the BCMS, we will dive deep in each of these main areas of the business continuity:
- Introduction and Key Business Resilience Concepts
Understand some
common myths and misconceptions
about Business Continuity
Learn key aspects of broader business resilience i.e.
Emergency Response, Crisis Management, Incident Management, Business Continuity Planning and IT Disaster Recovery
Understand how these plans and processes link to each other in a very easy to understand
disruption timeline
- ISO 22301:2019 – Business Continuity Management System
Understand what
ISO 22301 standard
is
Learn what is ISO’s
PDCA (Plan Do Check Act)
lifecycle.
Learn about the requirements of
10 ISO 22301 clauses
Understand the key
benefits of implementing and maintaining a Business Continuity Management System (BCMS)
from different perspectives, such as benefits from business perspective, financial perspective, internal processes perspective and stakeholders perspective.
- Governance
Understand the importance of having clear
accountability, ownership and responsibilities
.
Learn why a
Business Continuity Policy
is required and what should it include
Be able to understand the key aspects of a
Business Continuity Management Framework
- Risk Management
Understand why an effective
risk management
is important for the BCMS
Understand the difference between
enterprise risk management
(such as
ISO 31000
) and
business continuity management
Learn what some of the common
risk treatment
options are that can be applied to the business continuity risks.
- Business Impact Analysis
Study what
Business Impact Analysis (BIA)
is. Why do we do this analysis, and how BIA helps you understand your organization better.
Learn what
recovery objectives
are, the key terms of
Recovery Time Objectives (RTO)
and
Recovery Point Objective (RPO)
Learn the
6 steps of performing the Business Impact Analysis
.
- Business Continuity Planning
Understand what
Business Continuity Planning
is, why it’s important
Learn the
requirements and strategies of business continuity planning
Learn how to
develop a Business Continuity Plan
(BCP) considering various aspects such as people, communication, facilities, systems and applications, telecommunications, internal and external dependencies, special requirements and related content to be included in the BCPs.
- Linkage with IT Disaster Recovery and Related Plans
Learn what
IT Disaster Recovery Plan (IT DRP)
is and what are the components for developing an IT DR Plan.
Understand that
BCP is not a standalone document
rather how it needs to connect seamlessly with the related plans such as Emergency Response, Crisis Management, Incident Management and IT Disaster Recovery
- Human Factor
Learn why
training and awareness
is one of the most crucial aspect for the BCP to be useable and effective.
Understand the key education and awareness elements within the BCMS.
Learn
how business continuity can be embedded in the organizational culture
.
- Business Continuity Exercises
Study the importance of performing
Business Continuity Tests and Exercises
Be able to ensure that the plans are able to
meet the required objectives
(RTO and RPO)
Learn several business continuity
tests and exercise methods
and which one will be suitable in different scenarios.
Learn why performing
debriefing sessions
are important and how they should be conducted.
- Maintenance, Monitoring and Assurance
Learn
how BCPs and the BCMS should be maintained
and kept up to date
Understand what are the main aspects of performing the
periodic monitoring and assurance
of the BCMS.
Finally in the conclusion section we will have a brief re-cap of what we have learned and discuss the next steps.
I’ve also included quizzes, assignments, articles and downloadable material in this course that will help you practice and get additional guidance throughout your journey.
Remember, I have worked on these approaches for a number of my clients across different continents, so the strategies we are going to learn, work in practice, not just on paper!
Who this course is for:
People interested in learning about business continuity and organizational resilience
Business continuity managers and professionals
Business leaders and managers
Information Technology professionals and managers
Risk Management professionals
Business owners
Aspiring managers