Coaching skills for managers

Welcome to this course on coaching skills development. By studying this course, you will learn how to assess when coaching is the appropriate development approach, how to engage someone in a coaching conversation, how to conduct a coaching conversation and how to effectively conclude a conversation. In addition, you will learn when coaching is not an appropriate approach, and when people might not to in a position to benefit from a coaching approach. The course includes video clips of coaching conversations that illustrate the points being made. 


This course is for you if you are required to assist in the professional development of other people at work. This could be as a manager, or as a business owner who is required to develop the leadership skills of your team members, as an internal coach, or if you are interested in or beginning a professional career in coaching. Equally it will be useful to those in a mentoring role, and to the learning and development professional. This course is aimed at those who want to improve their skills in helping others develop.


























At the end of the course, students will be able:




Understand what coaching is








Be able to identify when it is appropriate to use coaching and when it isn’t








Understand the benefits and the costs of taking a coaching approach








Be able to identify good coaching opportunities








Know how to move to coaching conversations




Understand how to conduct a coaching conversation








Understand what might get in the way of someone engaging with a coaching conversation








Use useful coaching questions








Understand how to conclude a coaching conversation


Who this course is for:
The target student is someone who is required to assist in the professional development of other people at work. This could be a manager who is required to develop the staff in his or her team, internal coaches, or those beginning a professional career in coaching. Equally, it will be useful to those in a mentoring role, and to the learning and development professional. This course is aimed at those who want to increase their skill in helping others develop.