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Description

Continuous Improvement is a really powerful tool that you can utilise in your organization or team to make changes that are quick, high impact and low effort. Continuous Improvement has been rolled out in organisations for years, but often this has been done badly. There is a right way to roll out CI, and that is explored in this course. I want you to leave this course with full confidence to deploy continuous improvement to deliver tools, projects and full mindset change across your organization. To do this, we will cover:
- What is CI (its purpose, benefits and key methodologies)?
- What are the main indicators that a CI Initiative is needed?
- What are the main tools to deploy when building out a CI Initiative?
- Exploring the importance of teams, communication and the toolkit.
- Introducing key methodologies and concepts such as Lean & Six Sigma.
- Understanding how to deliver CI in the right way, an effective way that will garner the highest impact.
Continuous Improvement has the power to deliver big savings, big reductions in waste and improvements to quality, customer and employee satisfaction. Deliver the CI mind set right, and the rest will do the work for you. And focus on that phrase mind set! As much as CI is made up of a process, a toolkit and several methodologies (such as Lean Six Sigma) it will only be truly successful if the mindset of those embarking on CI is right.  By taking this course and delivering on the learnings, you will see the power of CI for you, your fellow colleagues and the wider organisation.
Who this course is for:
Anyone currently working for a company who wants to improve the business
Anyone who owns a business / manages a department and wants to improve operational performance
Anyone who wants to upskill in this field as improving your business from within is a skill HIGHLY in demand
Anyone who wants to leave the course with full confidence of how to continually improve their business

What you'll learn

How to embed Operational Excellence into your business

How to build and deliver an effective continuous improvement process

How to deploy an effective Continuous Improvement Plan

Turbo charge your business by improving all of your processes, day after day

Change the mindset of your business and your people by embedding continuous improvement throughout

You'll be able to save your business a substantial amount of money

You'll be able to save your business a substantial amount of time by reforming your business continuously

You'll put your organization ahead of the rest by gradually becoming more agile, efficient and effective

Upskill yourself in a range of tools and methodologies highly in demand in today's workforce

Be able to deliver projects which can truly change the trajectory of your organizational performance

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
4
1.1-Introduction
1.2-Disclaimer
1.3-Purpose of the course
1.4-The approach to be taken
2-The fundamentals of Continuous Improvement
8
2.1-What is continuous improvement?
2.2-What is continuous improvement? Continued
2.3-Continuous Improvement vs. Business Improvement
2.4-Purpose of Continuous Improvement
2.5-Benefits of continuous improvement
2.6-How NOT to deploy continuous improvement
2.7-Examples of continuous improvement
2.8-Section quiz
3-The delivery process
19
3.1-Overview
3.2-Understand motivations
3.3-Understand motivations continued
3.4-Understand motivations continued
3.5-Understand the motivations continued
3.6-Plan the approach
3.7-Plan the approach continued
3.8-Initiate the plan
3.9-Deploy the activities
3.10-Deploy the solutions - potential solutions
3.11-Deploy the solutions - sort potential solutions
3.12-Deploy the solutions - identify the chosen solutions
3.13-Deploy the solutions - Solution Selection Matrix
3.14-Deploy the solutions - plan the deployment
3.15-Deploy the solutions - Implementation Plan
3.16-Deploy the solutions
3.17-Control & repeat
3.18-Control & repeat - Control Plan
3.19-Control & repeat - How to repeat
4-Indicators of the need for continuous improvement
10
4.1-Overview
4.2-KPIs
4.3-CSAT
4.4-ESAT
4.5-Errors & issues
4.6-Control measures
4.7-Sales performance
4.8-Cost pressures
4.9-Time pressures
4.10-Section quiz
5-The 6 tools to use when launching a CI Initiative
21
5.1-6 tools - a high level introduction
5.2-Audit - Fundamentals
5.3-Audit - How to deploy
5.4-Audit - Demonstration
5.5-Kaizen - Fundamentals
5.6-Kaizen - How to deploy
5.7-Kaizen - Demonstration
5.8-Kanban - Fundamentals
5.9-Kanban - How to deploy
5.10-Kanban - Demonstration 1
5.11-Kanban - Demonstration 2
5.12-Gemba Walk - Fundamentals
5.13-Gemba Walk - How to deploy
5.14-Gemba Walk - Demonstration
5.15-Process mapping - Fundamentals
5.16-Process mapping - How to deploy
5.17-Process mapping - demonstration
5.18-5S - Fundamentals
5.19-5S - How to deploy
5.20-5S - Demonstration
5.21-Section quiz
6-Important continuous improvement considerations
9
6.1-Role of team & SMEs
6.2-Role of team & SMEs continued
6.3-Role of communication
6.4-Role of communication continued
6.5-Role of communication continued
6.6-Role of tools
6.7-Role of tools continued
6.8-Who conducts continuous improvement?
6.9-A day in the life...
7-Key CI methodologies
6
7.1-Overview
7.2-Six Sigma
7.3-Lean
7.4-Total Quality Management
7.5-PDCA
7.6-Theory of Constraints
8-Case Study
8
8.1-The set up
8.2-The issue
8.3-The issue continued
8.4-The ask
8.5-The ask continued
8.6-What was done?
8.7-What was the outcome?
8.8-Benefits & lessons learned
9-Close out
5
9.1-Review of key learnings
9.2-Hints and tips
9.3-Thank you
9.4-Bonus
9.5-Now it is time to think about your next CI initiative!