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Description

Do you avoid feedback like day-old sushi? 


Do you feel sick giving or getting feedback? 


Learn how to give feedback and leave others hungry for more. 


Why? Because this painless, simple and easy to follow, 4-step feedback process empowers you and the people around you to change behavior and to get results quickly while feeling good about it vs. frustrated by it. 


The reasons people don't like to give or get feedback is embedded in the word itself. See if you can find it. We'll explain that powerful secret to transform feedback into positive change.


In this course you'll learn how to diffuse negative emotional triggers and link feedback to motivators that lift performance. 
You'll learn to recognize an individual's strengths and give them feedback that supports their success.
You'll identify problems and opportunities for development and practice skills that impact behavior and delivers results.
You'll learn to apply the just-in-time Painless and Easy Feedback process, as simple as the ABCs. 
You'll also learn the 6 Ps of a formal feedback process for performance enhancement and talent development even in challenging situations.
You'll master a mission critical leadership skill
 
that makes giving just-in-time feedback meaningful and motivational. 


This little process is the
"swiss army knife"
of giving feedback.


It's not that people hate to change, its that they don't know how. Now, everyone can do it.


Feedback serves others by transforming problems into solutions & drives measurable results.


These simple to use and easy to remember feedback steps will deepen your relationships with others, build trust and increase your influence. You will become an influencer and leader in your organization, company, community, on the playing field and yes, even at home. So let's put feedback where it belongs ... into practice and see the results for yourself. 


Click now to join me on your feedback transformation journey with 4 easy steps to Painless, Effective Feedback.




Who this course is for:
For managers, team members, and anyone who needs fast and effective, Just-In-Time Feedback that sticks!
Everyone who support other's success with feedback for change that drives sustainable results.
Managers and supervisors motivating others to achieve higher performance.
Do you develop talent? Do you coach others to optimum performance? Do you see where others can overcome barriers if they just became aware of what is stopping them?
Anyone influencing others to get better results.
Partners, peers, team leaders, parents and teachers, board members or coaches.

What you'll learn

Use a simple 4-step process to give feedback that motivates vs. frustrates and lift performance.

Build trust and influence so others take action based on your feedback.

Discover what people care about and link it to feedback that makes a difference.

Create demonstrable change by stopping what doesn't work and starting to do what gets results.

Lift results and align behavior on actions that matter.

Be confident and competent delivering and receiving feedback simply and painlessly.

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
2
1.1-Welcome and course Introduction
1.2-Opening Activity: Reflect and write examples of feedback you've received
2-The benefits you get from practicing the effective feedback steps in this course
4
2.1-Definition: Feedback is a gift
2.2-Sherpa--Become a trusted guide to others
2.3-This course is for you
2.4-What you will learn--course outline and pre-assessment activity
3-Emotional Intelligence: defuse triggers blocking behavior change
3
3.1-Why people avoid giving and receiving feedback
3.2-Repositioning Feedback from disempowering to empowering others
3.3-Activity List Your Reasons Why Others Dislike Feedback.
4-Formal Feedback Process: 6 P's
7
4.1-1. Prepare
4.2-2. Purpose
4.3-3. Praise
4.4-4. Performance
4.5-5. Paraphrase--Listening Quiz and Skills!
4.6-6. Probing questions and Complete Your Activity
4.7-Practice Worksheets
5-Just-In-Time or Informal Feedback Process--Step by Step
4
5.1-Step 1: Action
5.2-2. Benefit
5.3-Step 3. Context: Cost Benefit Matrix Activity--See the light or feel the heat
5.4-4. Invitation
6-Using Probing Questions to discover Root Cause
4
6.1-Why Ask?
6.2-Probing Questions and Emotional Intelligence
6.3-5 Questions
6.4-Activity: Practice questions, applications and examples
7-Develop Congruence, Confidence and Competence
7
7.1-Visual, Verbal and Voice for credibility
7.2-Visual messages and body language
7.3-Voice
7.4-Verbal -- watch your words!
7.5-6 Characteristics of effective feedback
7.6-Review and Practice ABCs
7.7-Self Assessment: Score your natural ability to engage and give feedback
8-10X Impact Power Skill in Six Steps: L.I.S.T.E.N.
9
8.1-L.I.S.T.E.N: Six steps for 10X Relationship Impacts
8.2-Elevate Listening: 3 Levels
8.3-L = Learn
8.4-I = Invest
8.5-S = Suspend Judgement
8.6-T = Transformation
8.7-E = Empathy or Emotional Intelligence
8.8-N is for Negotiate
8.9-L.I.S.T.E.N. Conclusion