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Description

Are you interested to unleash your and your team’s power to increase your capabilities and generate successful solutions in your environment?
Do you want to do it in an innovative and practical way?
If the answer is YES, then
Design Thinking
approach is for you.
Design Thinking focuses on creating a mechanism to respond to current market trends and demands as well as different people characteristics throughout collaborative work. Its approach tries to generate the best possible user experience from innovation and problem solving perspective.
In this course, I invite you to understand a
new way of thinking
, a process to create solutions to different business challenges. We need a new toolbox to solve nowadays’ issues that can be fitted to everyday changes around us, this is what
Design Thinking
gives us.
Here, we are not going to talk only about Design Thinking phases and its tools, we will review application areas where you can apply this approach and take advantage of it and improve service design and user experience. For this purpose, course’s structure is:
SECTION 1: INTRODUCTION TO DESIGN THINKING
SECTION 2: DESIGN THINKING PHASES – GOING DEEPER
SECTION 3: DESIGN THINKING – APPLICATION AREAS
SECTION 4: CONCLUSIONS
In the following years, there will be a
huge people demand
for Design Thinking knowledge to design the solution that provides the highest possible value, so in this course, you will get the hang of
all these Design Thinking tools
needed for each phase and application area so that you can create the solution that best fits to the challenge you are facing.
For another hand, you have a 30 days full-guarantee if you are not satisfied with this material.
If you want to get this important knowledge and fire your imagination and power to generate disruptive products, services and processes, this is your course.
Who this course is for:
Everybody who wants to design a product, service or process within Design Thinking approach.
Entrepreneurs interested to give innovative solutions to business challenges and customer issues.
People who want to acquire in a short time a vital knowledge as is Design Thinking
Everyone who has heard about Design Thinking but does not know exactly what it is, how it works and its tools.
In general, everybody who wants to take advantage of his/her potential to generate successful solution to everyday problems.

What you'll learn

How to design products, services and processes following Design Thinking guideline to provide as much value as possible.

You will learn a new way of thinking boosting your and your team’s imagination.

Understand issues that are surrounding you from a customer perspective and market needs.

How to guide the team to generate effective ideas and solutions

How to apply Design Thinking to different application areas from Business Strategy to Marketing through User Experience or Business Change and Growth.

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-INTRODUCTION TO DESIGN THINKING
3
1.1-Course Structure
1.2-What is “DESIGN THINKING”?
1.3-Summary DESIGN THINKING Process
2-DESIGN THINKING PHASES – GOING DEEPER
11
2.1-UNDERSTAND Phase
2.2-UNDERSTAND Phase – Tools & Techniques
2.3-DEFINE Phase
2.4-DEFINE Phase – Tools & Techniques
2.5-IDEATE Phase
2.6-IDEATE Phase – Tools & Techniques
2.7-PROTOTYPE Phase
2.8-PROTOTYPE Phase - Tools & Techniques
2.9-TEST Phase
2.10-TEST Phase – Tools & Techniques
2.11-Use Case Design Thinking
3-DESIGN THINKING – APPLICATION AREAS
8
3.1-DESIGN THINKING for Business Strategy
3.2-DESIGN THINKING for Live Customer Experience
3.3-DESIGN THINKING for Digital Customer Experience
3.4-DESIGN THINKING for Service and Service Delivery
3.5-DESIGN THINKING for Marketing
3.6-DESIGN THINKING for Change
3.7-DESIGN THINKING for Growth
3.8-How to measure Design Thinking performance?
4-CONCLUSIONS
3
4.1-Course Wrap-up
4.2-Next Step in your knowledge path
4.3-Extra Class