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Description

Join the "DESIGN THINKING TOOL BOX". This course is ideal for you if you already have some basic knowledge of Design Thinking and would like to deepen, supplement or refresh your methodical knowledge.
If you are completely new to the topic, I recommend that you first do my "DESIGN THINKING CRASH COURSE" (also on Udemy) and then this advanced course
Spend around 4.5 hours to get your certificate*:
3.5 hrs of video content to watch
approx. 55 min to complete the course assignments
approx. 5 min to complete the final test (quiz to test your knowledge)
What can you do after the course?
Solving challenges with Design Thinking, leading Design Thinking processes and facilitating Design Thinking workshops. After this course you will be well versed in design thinking processes. You can apply design thinking to challenges and also teach others. You are able to put together the appropriate methods for a design thinking process.
What are you getting?
You will receive complete step-by-step instructions on how to use Design Thinking to solve challenges in the areas of product, service, business, organizational and corporate strategy in a creative and agile way. You will get a variety of tried-and-tested methods and templates with which you can carry out a design thinking process independently and facilitate design thinking workshops. As with the Design Thinking crash course (also on Udemy), you can again work on your challenge in parallel (an option, not a must). The main focus of this course is to expand your methodological skills.
The course includes:
3.5 hrs of video content
with a focus on design thinking methods
A
downloadable course handout
(pdf)
50+ relevant methods
in the context of design thinking
25+ downloadable
and reusable design thinking templates (pdf and ppt) - for working on a challenge at home, in your company or in a workshop - as a workbook and for use in workshops (I give you my permission for further use)
NEW: Brainstorming with Artificial Intelligence (AI) - Experiment with ChatGPT and other AI Tools
Numerous examples from Design Thinking projects in practice
My best practices for facilitating design thinking workshops
2 live design thinking interview examples (one good example, one bad)
Classification of design thinking in an agile strategy context
(Stacey Matrix, BMC, Lean Canvas, agile project management)
Demonstration of prototypes examples from my consulting practice
Short tutorials and tool tips:
NEW: ChatGPT
and
ai.boardofinnovation
(brainstorming experimente)
Balsamiq
(wireframing)
Figma
(mockups)
Bubble
(no-code tool for advanced digital prototypes and minimum viable products (MVP))
Sketch Noting
(visualization technique)
The course covers 50+ relevant methods in the context of Design Thinking:
Statement starters, abstraction laddering, problem tree analysis, stakeholder mapping, market research, surveys, interviews, customer/stakeholder journey mapping, empathy map, personas, job to be done, silent brainstorming, brainwriting/brainwalking, association through images, evocative word method, brand Takeover, Plus 5, Crazy 8, Reverse Brainstorming, Hot Potato, Disney Method, 6 Hats, 3-6-5 Method, Swarm Design,
New: Brainstorming with artificial intelligence (AI),
Voting, Affinity Clustering, Bulls-Eye Chart, Idea Filter, Now-Wow-How, Impact -Effect, Paper Prototyping, Concept Poster, Storyboard, Moodboard, Gaddie Pitch, Scenario Game, Rapid Prototyping, Lego Prototyping, Wireframing, Mockups, Pretotyping, Minimum Viable Product, Testing by Observation, Testing by Questioning, Guerrilla Testing, Test Aloud, Timeboxing , Sketchnoting, Kanban, Business Model Canvas, Lean Canvas
Download the following 25+ reusable worksheets included (as ppt and pdf):
How-might-we (HMW) template
Abstraction laddering template
Problem tree analysis template
Stakeholder mapping template
Market analysis with questions cheat sheet
Interview template
Customer journey map template
Empathy map
Job-to-be-done template
Persona template
Template for brainstorming by association (pdf only)
Plus 5 templates
Crazy 8 templates
Disney template
6 thinking hats template
6-3-5 templates
Idea filter template
Impact-effort-matrix
Now-wow-how Matrix
Storyboard template
Concept poster
Gaddie pitch template
Pretotyping cheat sheet (pdf only)
Feedback template
Business model canvas (BMC) template
Lean canvas template
*Available Certificates upon Course Completition
To showcase your newly acquired knowledge upon completing the course, you have three options:
You can download the Udemy certificate of completition for free (no learning success verification).
You also have the option to request a more detailed Confirmation of Participation from Responsive Strategy for a small processing fee (no learning success verification).
If you require proof of achievement, you can opt in to add a 1:1 session with Julia Lettinger at the end of the course for an additional fee. Upon successful completion of the live session, we will issue you a Certificate of Achievement from Responsive Strategy as a confirmation of your learning success.
Why should you buy the course from me?
I'm Julia Lettinger, the founder of Responsive Strategy, a strategy and digital transformation consultancy in Berlin. I've been using Design Thinking for my customers for many years and I'm a big fan. That's why I've been teaching Design Thinking since 2017 through the Design Thinking & Agile Crash Courses Meetup Group I founded in Berlin, as a lecturer in Strategic Management at the HWR Berlin and on Udemy.
In addition, I have been a Design Thinking Facilitator at the Silicon Valley Design Thinking Club and the LISA LEAD Startup Incubator at Stanford University since 2021, and I head the Berlin chapter of the international Design Thinking Association.
Go ahead and get the course, I look forward to welcoming you to my videos.
Best,
Julia
PS: If you don't like the course, you can get a refund within 30 days, of course! So just try it.
Who this course is for:
Agile coaches, product owner and product managers
Design thinking and innovation facilitators
If you want to deepen your knowledge of design thinking methods

What you'll learn

Tool box of popular METHODS for design thinking processes

TEMPLATES you can use for your own design thinking process

Real EXAMPLES from design thinking projects

Tips for design thinking WORKSHOPS & PROCESSES

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction and Background
6
1.1-Welcome and Introduction
1.2-Scope of Application & Design Thinking Steps
1.3-The Design Thinking Mindset
1.4-Stacey Matrix - When Does Design Thinking Fit?
1.5-Course Background and Handout
1.6-How Do You Work With this Course
2-Learn to define a Design Thinking Challenge (Problem Framing Methods)
8
2.1-Phrase a Design Thinking Challenge
2.2-What is Your Design Thinking Challenge?
2.3-Learn the "How Might We" Statement Starter
2.4-Phrase the HMW Question for Your Challenge
2.5-Problem Framing Technique: The Problem Tree Analysis
2.6-Problem Framing Technique: The Abstraction Ladder
2.7-Challenge Your Challenge (Problem Framing)
2.8-Collect and Prioritize Your HMWs
3-Methods for the Empathize Phase - Understand the needs of stakeholders
8
3.1-Use Stakeholder Mapping
3.2-Map the Stakeholders Relevant to Your Challenge
3.3-Integrate Market Research and Surveys
3.4-The Preparation of the Stakeholder Interview
3.5-Example of a Bad Design Thinking Interview
3.6-Example of a Good Design Thinking Interview
3.7-The Customer or Stakeholder Journey Map
3.8-Create a Journey Map for Your Stakeholder
4-Methods for the Define Phase - Learn the synthesis in Design Thinking
4
4.1-Synthesis with Empathy Map and Persona
4.2-The Job To Be Done (JTBD) Concept
4.3-Develop the "Jobs to be Done" for Your Stakeholder
4.4-(Re)define Your Challenge
5-Methods for the Ideate Phase - Generate more ideas through method stacking
14
5.1-The Ideation and Brainstorming Principles
5.2-Download Your Brain With Brainwriting
5.3-Inspiration Through Association
5.4-Go Into More Detail With Plus 5
5.5-Work Visually With Crazy 8
5.6-Reverse Brainstorming - When Nothing Works Anymore
5.7-Team Brainstorming With Hot Potato
5.8-Disney and the 6 Thinking Hats for More Perspectives
5.9-The 6-3-5 Method for 108 Ideas
5.10-Team Brainstorming With Swarm Design
5.11-More Ideas Through Method Stacking and Creative Breaks
5.12-Select the Best Ideas - Filtering, Selection & Prioritization Methods
5.13-Experiment: Brainstorming and Selection with Artificial Intelligence (AI)
5.14-Reflection: Which Brainstorming and Selection Methods do You Choose?
6-Methods for the prototyping phase: Work in prototyping iterations
14
6.1-Prototyping, a Brief Overview
6.2-Start with Paper Prototyping and Concept Posters
6.3-Visualize the Stakeholder Experience Through Story and Mood Boards
6.4-Make a Paper Prototype
6.5-For Little Time: Prepare a Gaddie Pitch
6.6-Scenario Plays Combined with Rapid Prototyping
6.7-Lego and Prototyping Boxes
6.8-Visualize Digital Ideas Through Wireframing
6.9-Quick Tutorial: Wireframes with Balsamiq
6.10-Visualize Digital Ideas Through Mockups
6.11-Tutorial: Mockups With Figma
6.12-"Fake It Until You Make It" with Pretotyping
6.13-Create a Digital MVP With Bubble
6.14-Reflection: Which Prototyping Variants do You Choose?
7-Methods for the testing phase: Get feedback and iterate
6
7.1-Learn the Basic Principles of Testing
7.2-Do You Know: Remote Testing is also Possible
7.3-Try Guerrilla Testing
7.4-Excursus: Guerrilla Testing Using the Example of Online Courses
7.5-Read Thoughts with Testing Aloud
7.6-Reflection: How do You Test of Your Prototype?
8-Learn the most important methods for Design Thinking workshops
8
8.1-Organize the Process with Workshops and Sprints
8.2-Stay Efficient with Timeboxing and Timekeeping
8.3-Exemplary Agenda for a One Day Workshop
8.4-Put Together Your Design Thinking Team
8.5-Choose a Suitable Room (Physical & Virtual)
8.6-Work in a Structured Way With Design Thinking Boards
8.7-Work Visually With the Sketchnoting Technique
8.8-Short Tutorial Sketchnoting: Learn the Basics
9-Combine Design Thinking with modern business concepts & methods
2
9.1-Integrate Design Thinking into Your Agile Project Management
9.2-Combine Design Thinking with Business Model and Lean Canvas
10-Final test and goodbye
2
10.1-Final Test - Test Yourself
10.2-Congratulations and Goodbye
11-Next Steps to Take
1
11.1-Bonus Lecture: Certificates, Coachings and More Courses