Developing Emotional Intelligence in Teams

How effective are you at working with other people in small groups or in larger teams?
How good are you at communicating and building effective relationships?
How are you working with the emotional intelligence of your team and developing emotional intelligence in the workplace?
The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader.  What matters is how the team manages the emotional climate under which they are working - in other words, effectively managing emotional intelligence in the workplace.
This course is about
proactively working together with others 
in ways that will help you to 
communicate more efficiently
 as you engage with each other to bring value to your company and your customers. In addition, the emotional intelligence skills, processes and tools taught in this course can bring value to other aspects of your life.
People often talk about positive and negative emotions.  This is not that helpful as emotions cannot really be labelled in that way.  The course also covers
the myths around positive and negative emotions
and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. 
Good team working 
means that you can understand how each other works together. It means that you can have an understanding of other people's
strengths and limitations
through the way in which they use they
prefer to approach situations
, their
focus
and their
behaviour
.  
The course, also, covers working with the
emotions
experienced during
change
and ways to
develop resilience
in individuals, teams and organisations.
Some
disagreement and conflict
will be inevitable as this is where
learning
,
creativity
and
understanding
occurs.  It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader. 
The course is based around the
outer world
component of emotional intelligence focusing on
empathy
and
social skills
.
This course is a standalone course for anyone interested in understanding how to work more effectively with others within teams.  It compliments other courses that explore
emotional intelligence
in more depth.
The course covers the
DISC model
looking at the behaviours of
Dominance
,
Influence
,
Steadiness
and
Compliance
and how these work together in teams.
You get the opportunity to look at the four behavioural styles and how you can work better with others who have a different style to your own.   Completing the assessment to determine your own DISC style, will enable you to have a better understanding of your preferences and focus and how these differ from your team co-workers.
You'll receive all the information that you need and will be
coached
using
loads of practical hints
that you can use straight away.
The course is made up of a series of lectures and contains comprehensive course notes. There are a series of interactive exercises that involve some activity with other people and some reflection.
The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our
advanced emotional intelligence course
endorsed by the
Institute of Leadership and Management
.
PLEASE NOTE - This course is 
NOT
 for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Team working cannot be developed just by watching the video lectures.  It requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  I'm afraid that you won't get the best from the course unless you are prepared to do this.
There are
SEVEN 
practical activities included within the course that are designed to help you and your team to develop your team working capabilities. 
These are
Reflecting about this Course on Teams
Assessing the Dynamics of your Team
Team Emotional Intelligence Checklist
Exploring Emotional Hot Buttons
Assessing your Behavioural Style
Your Least Preferred Style
Review your Learning
All of these practical activities require you to engage with your team and do some work outside of the course. 
This course is being continually refined and updated to ensure it remains current and relevant.
All videos are High Definition recorded in 1080p.
All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.
All videos have grammatically correct English captions.
Latest update - December 2024
CPE (Continuing Professional Education)
Learning Objectives
Identify how team working through emotional intelligence can lead to better outcomes
Recognize why some conflict is to be expected and why it is a part of healthy relationships
Examine behavioral styles with a focus on your style and how to work with others with different styles
Ascertain how to work to build the hearts and minds of your team
Explore how people can behave and react to change and the emotions experienced in change
Develop and build your social skills and your emotional intelligence
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Who this course is for:
This course will support the development of your emotional intelligence.
This course will be of interest to you if you are looking to develop your interpersonal relationships within teams.