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Description

Welcome to this hospitality course.
This course 'Hotel management for beginners' is based towards students who are new to the hospitality industry and want to learn more about what life is like working in a hotel.
If you have
little to no experience
in hospitality and want to start your career in a hotel or if you are thinking about opening a hotel or bed and breakfast yourself, then this course is for you.
Together we will discuss all the basics of managing a hotel. By the end of this course you will have
a solid foundation
and
basic understanding
of what a hotel is, what a hotel
brand
is, what a good hotel manager needs to know and how hotels are
classified
. Ever wondered what sets a 5-star hotel apart from a 4-star hotel and how a hotel receives it stars?
We will also cover the different hotel
departments
and the people that run these departments. To make sure you are somewhat up to speed we will cover the most common and useful
terminology
.
When you've finished this course you will understand the different key performance indicators, such as the
Average room rate
, the
Revenue per available room
, the hotel
occupancy
and many more.
So jumpstart your hotel manager career today!
Who this course is for:
Beginning hoteliers
Beginning hotel managers
Small business owners
Bed and breakfast owners
People starting in the hospitality industry

What you'll learn

What is a hotel

What rooms does a hotel offer

How to classify a hotel

Basic terminology

Basic understanding of ratios

The history of the hotel industry

The future of the hotel industry

The different jobs and positions

What a hotel chain is

What a brand is

Hotel affiliation

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-The introduction to hotel management 101
7
1.1-The introduction
1.2-The introduction to hotel management
1.3-The hotel manager
1.4-The hotel guests
1.5-The hotel employees
1.6-The history of the hotel industry
1.7-The hotel rooms
2-Hotel classification
5
2.1-The hotel star classification
2.2-The hotel classification by size
2.3-The classification by business type
2.4-The classification by hotel type
2.5-The hotel classification by affiliation
3-The hotel chains and brands
1
3.1-The hotel chains
4-Terminology and ratios
4
4.1-General terminology
4.2-Reception and housekeeping terminology
4.3-Food and beverage terminology
4.4-Ratios
5-The hotel departments
3
5.1-The organizational chart part 1
5.2-The organizational chart part 3
5.3-The organizational chart part 2
6-Q & A
2
6.1-Questions hotel management 101
6.2-Answers hotel management 101