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Description

Are you struggling to transition to leading your hybrid team?  Or do you simply want to beef up your management skills for the hybrid future?  Or maybe you're not a leader yet, but you want to be ready when the time comes. 
If so, this course is for you!
If you're reading this now, you've likely realized it isn't so easy to simply transition from "room to Zoom" and it’s very likely that you’re a leader who is either in the midst of transitioning to a hybrid model of work, or you’ve already transitioned, but you’d like to improve your skills. 
This course is designed to provide actionable solutions and techniques for the challenges you may face when you “go hybrid”.
Do you ever feel like:
You can't quite get a pulse on your hybrid team?
Your team isn't as engaged as they use to be?
Managing a hybrid team is more difficult than managing an onsite team?
By taking this course, you'll:
Be able to clarify how your team fits into the hybrid landscape, define the challenges you may be up against and the hidden benefits of hybrid that you can capitalize on
Lay the groundwork for psychological safety on your team (so that you can increase productivity and morale)
Learn how to set crystal-clear expectations and manage to results so that your team doesn't fall down the slippery slope of burnout
Understand the communication challenges that hybrid teams face, and come away with practical tools to proactively solve communication issues
Understand the challenges of collaborating in a hybrid environment and come away with strategies and tools to collaborate effectively across locations
Learn about the dangers of proximity bias, and how to combat it within your organization
Gain strategies for increasing connection and engagement on your team while building a solid and cohesive culture that values "culture add" over "culture fit"
Learn to delegate effectively
Acquire the skills necessary to manage performance and give feedback in a way it's actually heard
Specifically, this course covers:
Definitions of a hybrid model, as well as its challenges and  benefits
Psychological safety
Managing your hybrid team, without resorting to micromanagement
How to communicate effectively and efficiently when you’re not all in the same room
How to collaborate effectively in a distributed environment
Ensuring location-indifferent equity on your team
Building and maintaining a cohesive company culture, with a diverse and distributed population
Managing performance and continual improvement
The lectures in this course are complemented by exercises and activities that you can practically apply in your work and on your team, right now, to help you more effectively manage your hybrid team and set yourself and others up for success.
Did you know?
For better or for worse, managers account “for at least 70% of the variance in employee engagement” 
81% of employees reporting to recently trained managers said they were “more engaged in their jobs”
Let's use your power to empower!
By investing in developing yourself, you'll be creating a positive cycle on your team leading to high engagement, lower turnover and lower burnout.
Enroll today and become the leader others want to be led by!
Who this course is for:
Whether you’re a newly minted manager who's never known anything but remote and hybrid work, or a seasoned manager who wants to excel in the “new normal” of hybrid management.
Someone who is looking to upgrade their leadership skills, whether they are in a leadership role, or not.
This course is NOT for leaders who work with on-site teams only or someone who is not currently a leader nor aspires to be a leader

What you'll learn

Manage a productive, hybrid team without micromanagement or feeling out of the loop and just hoping for the best

Provide equal opportunity for advancement to all team members, regardless of location

Foster psychological safety, build culture and feel confident having difficult conversations in a hybrid environment

Collaborate and communicate with ease in a dispersed environment

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
1
1.1-Introduction
2-What does hybrid mean for me and my team?
4
2.1-Models of Hybrid Work
2.2-Benefits of Hybrid
2.3-Challenges of Hybrid
2.4-Exercise: Take stock of your current situation (Self Assessment)
3-Creating Psychological Safety
6
3.1-What does psychological safety mean?
3.2-Tuckman's stages of group development
3.3-Building Trust
3.4-Overcoming proximity bias
3.5-Handling mistakes
3.6-Exercise: Two Types of Check-Ins to Try
4-Managing Without Micromanaging
5
4.1-Setting Clear Goals and Expectations
4.2-Delegation
4.3-Exercise: Delegation Brainstorm
4.4-Coaching Approach to Management
4.5-Exercise: Reframe a conversation using the GROW model
5-Communication in a Hybrid Environment
9
5.1-The 4 Facets of Communication
5.2-Avoiding Communication Breakdowns
5.3-Defining Communication Norms
5.4-Exercise: Facilitate a Communication Norms Discussion
5.5-Active Listening
5.6-Informal and Spontaneous Conversation
5.7-Assume Good Intent
5.8-The Pinch Before the Punch
5.9-Communication Tools for a Hybrid World
6-Collaborating Across Locations
8
6.1-Meeting While Hybrid
6.2-Brainstorm alone, if at all
6.3-Effective 1:1s
6.4-Exercise: Do a team meeting audit
6.5-Task/Project Management
6.6-Document Everything
6.7-Collaborating across timezones
6.8-Collaboration Tools for a Hybrid World
7-Fostering Location-Indifferent Equity
6
7.1-Equitable vs. Equal
7.2-Visibility for All
7.3-Exercise: Do a visibility audit
7.4-Being present for your team
7.5-Offer a consistent digital experience
7.6-Flexibility goes both ways
8-Cohesive Culture in a Hybrid World
8
8.1-What is culture?
8.2-Culture building starts at Onboarding
8.3-Exercise: Create a personal user manual (doc and video)
8.4-Relationship building
8.5-Beyond the virtual happy hour (aka, how to ensure the "fun" isn't forced)
8.6-Exercise: Team Building Brainstorm
8.7-Informal social chit chat
8.8-Normalize and Support Work/Life Boundaries
9-Tough Stuff: Hybrid Performance Management
7
9.1-Define, and communicate, how performance is measured
9.2-Identifying and Solving for Productivity Roadblocks
9.3-Feedback in a Hybrid World
9.4-Exercise: Reframe a feedback conversation
9.5-Focus on Development
9.6-The formula for continual improvement
9.7-Exercise: Have a continual improvement convo with your team
10-Wrapping Up and Next Steps
2
10.1-Congrats!
10.2-Bonus lecture