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Description

Emotional Intelligence is the strongest driver of leadership and personal excellence.
Leaders with high levels of emotional intelligence earn $29K more in salary than those with low levels of emotional intelligence
Every point increase in EQ (emotional quotient) equates to over one and half thousand dollars in annual salary.
As a leader
you are responsible for generating
trust
,
building authentic relationships
and
effective teams
.  It is vital that you lead by example and inspire excellence in others.
This course will help you
to develop and apply
your
emotional intelligence skills
as a leader. You will learn more about your
mode and style of leadership
to grow other people, enhance their performance and personal satisfaction.
People often talk about positive and negative emotions.  This is not that helpful as emotions cannot really be labelled in that way.  The course also covers
the myths around positive and negative emotions
and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace as a leader.
By completing this course, you will be able to
Discover ways of working with emotional intelligence that lead to better outcomes with the people that you are responsible for
Appraise your social skills and your emotional intelligence
Recognise behavioral preferences and how to work with others with different preferences
Examine your mode and style of leadership and what you need to do to get the most out of difficult situations
Investigate ways that you are utilising and balancing your energy for maximum efficiency
Determine the best ways to manage and work with energy by utilising sources of energy to support energy dimensions
Determine how people would benefit from a coaching approach in changing circumstances
Recognise the importance of conflict and how you can work with it to build relationships
Identify ways to work with expressed emotions in empathetic and meaningful ways
Greater
self-awareness
will strengthen your
leadership capabilities
so that you can identify your
emotional strengths
and areas for development.
Within this leadership course, you will discover how the
Myers Briggs Type Indicator
(MBTI) can be used in leadership. You will gain a different perspective of yourself as a leader in relation to your MBTI Personality Type.  Personality preferences are investigated, discussed, and correlated with various leadership situations involving people.  Additional, specific study methodologies and assessment techniques are shared so that you can build upon this, if you are interested in taking this further.
The course, also, covers
emotional intelligence coaching
and how to manage and resolve situations where
conflict
arises.
This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader.  It compliments other courses that explore
emotional intelligence
in more depth.
You'll receive all the information that you need and will be
coached
using
loads of practical hints
that you can use straight away.
The course is for you if you want
to develop as a leader
to improve the way that you
interact with other people
, the way that you
make decisions
and the way that you
manage performance
.
The course contains some
challenging quizzes
around real-life workplace leadership scenarios that will make you think.  There are a series of interactive exercises that involve some activity with other people and some reflection.
The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our
advanced emotional intelligence course
approved by the
Institute of Leadership and Management
.
PLEASE NOTE - This course is 
NOT
 for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Your leadership cannot be developed just by watching the video lectures.  It requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  The practical activities have been carefully designed to help you to do this.  I'm afraid that you won't get the best from the course unless you are prepared to do this.
The course is being continually refined and updated to ensure it remains current and relevant.  Feedback is always welcome.  Please watch the preview lecture on
Giving and Receiving Feedback in Leadership

The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.
All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.
All videos are recorded in High Definition 1080p.
All videos have grammatically correct English captions.
Latest update - December 2024
Who this course is for:
This Emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate
You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance
This course will not be of interest to you if you manage processes and tasks with little focus on the people involved

What you'll learn

Discover ways of working with emotional intelligence that lead to better outcomes with the people that you are responsible for

Determine the best ways to manage and work with energy by utilising sources of energy to support energy dimensions

Explore behavioral preferences and how to work with others with different preferences

Determine how people would benefit from a coaching approach in changing circumstances

Examine your mode and style of leadership and what you need to do to get the most out of difficult situations

Recognise the importance of conflict and how you can work with it to build relationships

Appraise your social skills and your emotional intelligence

Differentiate your leadership capabilities through the application of emotional intelligence

Develop an understanding of the value of the Myers Briggs Type Indicator (MBTI) and its application in leadership

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Leadership and Emotional Intelligence
15
1.1-Introduction to The Emotionally Intelligent Leader Course
1.2-Being Emotionally Intelligent about this Course on Udemy
1.3-Activity Booklet: Reflecting about this Leadership Course
1.4-What Makes an Effective Leader?
1.5-Giving and Receiving Feedback as a Leader
1.6-Speaking as an Emotionally Intelligent Leader
1.7-The Phrases used by Emotionally Intelligent Leaders
1.8-Why Self-Awareness is so Important in Emotionally Intelligent Leadership
1.9-The Paradox of Self-Awareness and Feedback
1.10-Some Perspectives on Leadership
1.11-Leadership in a VUCA (Volatile, Uncertain, Complex and Ambiguous) Environment
1.12-Leading the Capacity of Individuals and Organisations to Deal with VUCA
1.13-The Principles of Ethical Leadership
1.14-Emotional Intelligence and Leadership in the Skills-Based Economy
1.15-The Learning Outcomes of the Course
2-What is Emotional Intelligence?
18
2.1-What is Emotional Intelligence? - Learning Outcomes
2.2-Defining Emotional Intelligence
2.3-What is Emotional and Social Intelligence? What's the Difference?
2.4-Emotional Intelligence: What is the Difference Between EI and EQ?
2.5-Booklet: Frequently Asked Questions (FAQs) about Emotional Intelligence
2.6-Attitude and Emotional Intelligence
2.7-The Difference Between Emotions and Feelings
2.8-Insights into Emotions
2.9-Artificial Intelligence, GenAI and Emotional Intelligence
2.10-Artificial Intelligence, Context and Human Leadership
2.11-Emotions and Emotional Intelligence at Work
2.12-The Misconceptions about Positive and Negative Emotions
2.13-Working with the Emotional Climate
2.14-How the Emotional Climate Influences Teams and Teamworking
2.15-Running Virtual Meetings with Emotional Intelligence
2.16-How to Handle and Manage Emotions
2.17-The Advantages and Disadvantages of Emotional Intelligence
2.18-Some Tips That Will Help You Develop Your Emotional Intelligence as a Leader
3-Understanding Energy
13
3.1-Understanding Energy and Module Learning Outcomes
3.2-The Flow of Energy
3.3-The Dimensions of Energy
3.4-Energy Cycles
3.5-Energy Quality and Quantity
3.6-Energy Management
3.7-Energy Expenditure and Renewal
3.8-Positive Energy Rituals
3.9-Key Sources of Energy - Breathing, Nutrition, and Hydration
3.10-Key Sources of Energy - Sleep, Exercise, and Stress
3.11-Key Sources of Energy - Focus and Concentration, and Critical Thinking
3.12-Understanding Energy - Learning Review
3.13-Activity Booklet: Energy Management Action Plan
4-Understanding Behavioural Preferences - Your Preferences and Other's Preferences
14
4.1-Behavioural Preferences - The Learning Outcomes of this Module
4.2-Activity Booklet: Personality Type Indicator to Help you Assess your Type
4.3-Working with Personality Type
4.4-The Four Behavioural Preferences
4.5-Determining your Personality Type
4.6-Extraversion and Introversion - Where Energy is Directed
4.7-Sensing and Intuition - How Information is Taken In
4.8-Thinking and Feeling - How Information is Processed
4.9-Judging and Perceiving - How Life is Approached
4.10-Activity Booklet: Assessing your Type
4.11-Working with Type as a Leader
4.12-Review of this Module on Behavioural Preferences
4.13-Behavioural Preferences Quiz
4.14-Booklet: Your Personality Type and Leadership Style
5-The Leader as a Coach
11
5.1-The Leader as a Coach - The Learning Outcomes of this Module
5.2-Coaching in the Workplace
5.3-The Differences Between Sports Coaching and Professional Coaching
5.4-The Core Skills of Coaching
5.5-Issues around Listening
5.6-The GROW (Goal, Reality, Options, Will) Model of Coaching
5.7-Coaching Questions to Explore Emotions
5.8-The Art of Journalling
5.9-Being Coached as a Leader
5.10-The Leader as a Coach - Review
5.11-Activity Booklet: Gaining Some Experience in Coaching
6-The Modes and Styles of Leadership
11
6.1-Leadership Styles - The Learning Outcomes of this Module
6.2-What is the Difference Between Leadership and Management?
6.3-The 3 Modes of Leadership
6.4-The 6 Styles of Leadership
6.5-The Commanding Leadership Style
6.6-The Pacesetting Leadership Style
6.7-The Democratic Leadership Style
6.8-The Affiliative Leadership Style
6.9-The Visionary Leadership Style
6.10-The Coaching Leadership Style
6.11-Leadership Styles - Review of this Module
7-Practical Activity - Assess your Mode of Leadership
1
7.1-Activity Booklet: Assessing your Mode of Leadership
8-Leadership Modes and Styles Quizzes
2
8.1-Leadership Modes and Styles Quiz
8.2-Putting the Leadership Styles to Use Quiz
9-Leadership and Conflict Resolution
16
9.1-Conflict Resolution - The Learning Outcomes of this Module
9.2-The Issues Around Conflict Faced by Leaders
9.3-Working with Conflict and Trust as a Leader
9.4-Trust and the Wheel of Emotions
9.5-The Trust Equation
9.6-Motivation and Trust
9.7-How to Build Trust as an Emotionally Intelligent Leader
9.8-The Increasing Intensity of Conflict
9.9-The Cycle of Behaviour
9.10-How to Manage Fight and Flight Behaviour
9.11-The Use of Words and Their Impact
9.12-The Awkward Silence
9.13-Managing Conflict in Teams
9.14-Ways of Managing Conflict in Teams as an Emotionally Intelligent Leader
9.15-Resolving Conflict as a Leader - Some Questions to Ask Yourself and some Wisdom
9.16-Conflict Resolution - Review of this Module
10-Practical Activity - Exploring Conflict
1
10.1-Activity Booklet: Exploring Conflict
11-The Virtually Intelligent Leader
10
11.1-Understanding the Challenges of Leading in a Virtual Environment
11.2-Considerations around Leading Virtually
11.3-Working with Continual Changes
11.4-Leading by Example as a Virtual Leader
11.5-Setting Clear Objectives as a Virtual Leader
11.6-Encouraging the Use of Tools and Technology as a Virtual Leader
11.7-Being Supportive as a Virtual Leader
11.8-Checking Regularly as a Virtual Leader
11.9-Being Kind and Patient as a Virtual Leader
11.10-Using Psychology to get the Best from Virtual Meetings
12-Practical Activity - Three Good Things - and Course Review
2
12.1-Activity Booklet: Three Good Things
12.2-Review of The Emotionally Intelligent Leader Course
13-Conclusion to the Course
3
13.1-Lightbulb Moments Resource Cards
13.2-How to Access your Udemy Certificate
13.3-Bonus Lecture