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Description

Lean Six Sigma is an extremely powerful methodology, capable of saving organisations vast amounts of money and time. Having the skills, knowledge and understanding given by Lean Six Sigma is increasingly important in today's workplace. Organisations want their employees and consultants to know how to make processes more efficient, how to increase the quality of products and how to save time and money that can ultimately be reinvested back into the organisation.
This Yellow Belt course will develop your knowledge of Lean Six Sigma, enabling you to deliver full end to end projects using this methodology. In this course we will cover:
- Quality. What quality is, its importance and delivery options.
- Lean. What is Lean, its history, the 8 key wastes, value adding and non-value adding steps, how to create value within your process and more.
- Six Sigma. What is Six Sigma, its history, good quality vs. Six Sigma quality, the project management approach of DMAIC, roles and more.
- The customer. Looking at the voice of the customer and establishing what is critical to quality.
- The DMAIC end to end project management process: The bulk of the course will show you how to identify, build and deliver successful projects using the Lean Six Sigma methodology, and how to ensure you maximise its benefits!
- Exam. As well as tools and other resources, an exam and certificate of completion is offered at the end of this course.
Once you have completed this course, you will be able to deliver project support or full end to end projects using the Lean Six Sigma methodology and tools. This skill is now in high demand as organisations look to stay competitive in todays market, so delivering savings and efficiencies on a large scale will set you apart from the crowd.
Who this course is for:
Anyone currently working for a company who wants to improve the business
Anyone who owns a business / manages a department and wants to improve operational performance
Anyone who wants to upskill in this field as improving your business from within is a skill HIGHLY in demand
Anyone who wants to leave the course with full confidence in delivering this tool

What you'll learn

You will become certified in Lean Six Sigma: Yellow Belt level

You will learn how to deploy successful Lean Six Sigma projects

You will be able to save your organization extensive amounts of time and money

You will be able to deploy tried and tested tools to reduce errors, issues and waste

You will have the right level of knowledge to upskill your peers in this area

You will upskill in the DMAIC project management framework, giving you vital skills in demand in today's workforce

You will be certified in an area in demand across all industries and types of organization

You will know how to practically deploy a range of tools spanning this whole field

You will become experienced in root cause analysis, process mapping, process improvement, problem solving, solutioning etc.

You will have a badge on your resume identifying your ability to improve your organization from within - a huge win for your career!

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
3
1.1-Introduction
1.2-Disclaimer
1.3-What is the purpose of this course?
2-Fundamentals of Quality
13
2.1-Quality in people
2.2-What is quality?
2.3-Examples of quality
2.4-Why a focus on quality is important
2.5-The 7 tools of quality
2.6-Tool 1: Process Map
2.7-Tool 2: Check Sheet
2.8-Tool 3: Histogram
2.9-Tool 4: Pareto Chart
2.10-Tool 5: Fishbone Diagram
2.11-Tool 6: 5 Whys
2.12-Tool 7: Run Chart
2.13-Section quiz
3-Lean
10
3.1-What is Lean?
3.2-Lean: Benefits & drawbacks
3.3-History of Lean
3.4-VA vs. NVA - Value add
3.5-VA vs. NVA - Non-value add
3.6-VA vs. NVA - Non-value add but necessary
3.7-Maximising value
3.8-Process
3.9-Lean practice exercise
3.10-Section quiz
4-Six Sigma
9
4.1-What is Six Sigma?
4.2-What is Six Sigma - continued
4.3-Benefits & drawbacks of Six Sigma
4.4-History of Six Sigma
4.5-Good quality vs. Six Sigma quality
4.6-Six Sigma level
4.7-Belts & roles
4.8-Process Sigma practice exercise
4.9-Section quiz
5-DMAIC
7
5.1-Overview
5.2-Y = f(x)
5.3-Pre-project activities
5.4-Tollgate
5.5-Scenario
5.6-Y = f(x) practice exercise
5.7-Section quiz
6-Define
37
6.1-Purpose of define
6.2-Project Charter
6.3-Project Charter: Project name
6.4-Project Charter: Problem statement
6.5-Project Charter: Business case
6.6-Project Charter: Goals statement
6.7-Project Charter: Scope
6.8-Project Charter: Roles
6.9-Project Charter: Timeline
6.10-Project Plan
6.11-Stakeholder Analysis
6.12-Communication Plan
6.13-SIPOC mapping
6.14-SIPOC demonstration
6.15-VOC capture
6.16-VOC capture: Who is our customer?
6.17-VOC capture: Interviews
6.18-Interviews - How to conduct them
6.19-Interviews - Questions to ask
6.20-VOC capture: Point of use observation
6.21-Point of use observation - How to conduct them
6.22-Point of use observation - Questions to ask
6.23-VOC capture: Focus groups
6.24-Focus groups - How to conduct them
6.25-Focus groups - Example
6.26-VOC capture: Surveys
6.27-Surveys - How to conduct them
6.28-Surveys - Questions to ask
6.29-VOC capture: Kano Analysis
6.30-Kano Analysis - How to conduct them
6.31-Kano Analysis - Demonstration
6.32-VOC capture: CTQ Tree
6.33-CTQ Tree - How to conduct them
6.34-CTQ Tree - Demonstration
6.35-Define TOLLGATE
6.36-Define practice exercise
6.37-Section quiz
7-Measure
14
7.1-Purpose of measure
7.2-Map out the process
7.3-Map out the process - Demonstration
7.4-Data Collection Plan
7.5-Data Collection Plan - Demonstration
7.6-Data collection
7.7-Identify the key Ys
7.8-MSA
7.9-Process stability
7.10-Process capability
7.11-Process stability & capability graphs (with example)
7.12-Measure TOLLGATE
7.13-Measure practice exercise
7.14-Section quiz
8-Analyze
19
8.1-Purpose of analyze
8.2-Establish process Sigma
8.3-Root cause analysis: An introduction
8.4-RCA: Fishbone Diagram
8.5-Fishbone Diagram - How to conduct them
8.6-Fishbone Diagram - Demonstration
8.7-RCA: 5 Whys
8.8-5 Whys - How to conduct them
8.9-5 Whys - Demonstration
8.10-Identify the key Xs
8.11-Control Impact Matrix
8.12-Control Impact Matrix - Demonstration
8.13-Analyze the process
8.14-Analyze the process - Demonstration
8.15-Gap analysis
8.16-Gap analysis - Demonstration
8.17-Analyze TOLLGATE
8.18-Analyze practice exercise
8.19-Section quiz
9-Improve
20
9.1-Purpose of improve
9.2-Develop potential solutions
9.3-Develop potential solutions - Demonstration
9.4-Solution selection: An introduction
9.5-SS: Solution Selection Matrix
9.6-SS: Solution Selection Matrix - How to conduct them
9.7-SS: Solution Selection Matrix - Demonstration
9.8-SS: Multivoting
9.9-SS: Multivoting - How to conduct them
9.10-Multivoting - Demonstration
9.11-Pilot test
9.12-Pilot test - Demonstration
9.13-Implementation Plan
9.14-Implementation Plan - Demonstration
9.15-Implement solution
9.16-Map new process
9.17-Map the new process - Demonstration
9.18-Improve TOLLGATE
9.19-Improve practice exercise
9.20-Section quiz
10-Control
12
10.1-Purpose of control
10.2-Control Plan
10.3-Control Plan - Demonstration
10.4-Control measures
10.5-Control measures - Example
10.6-Control charts
10.7-Documentation update
10.8-Benefits realization
10.9-Benefits realization - presentation example
10.10-Close project
10.11-Control practice exercise
10.12-Section quiz
11-Case study
5
11.1-Project initiation
11.2-DMAIC
11.3-Key deliverables
11.4-Benefits
11.5-Lessons learned
12-Close out
5
12.1-Review of key learnings
12.2-Hints and tips
12.3-Exam
12.4-Thank you
12.5-Bonus