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Description

What is Business Etiquette?
The basis of business etiquette is about building strong relationships in your field by
fostering better communication
within the business environment.
The ability to present yourself in such a manner that you make others
comfortable around you
and are taken seriously is known as a
business etiquette skill.
So this means that by learning and the rules of business etiquette you can shore up your professional relationships and networking skills -- and potentially close more deals with a wider variety of clients and customers.
++ Business etiquette enhances the first impression
People judge you and your business on how you carry yourself in social and professional situations. By observing proper business etiquette, you suggest to fellow professionals that you’re on their level.
++ Business etiquette enriches workplace relations
Many basic business etiquette rules are actually common courtesies. With its focus on respect for others, business etiquette can pave the way for a collaborative culture at the workplace.
Proper business etiquette is a must if you hope to advance in your chosen career field.
Essentially, business etiquette enables a company to function smoothly in its interactions with other businesses, its own employees, and the general public. And, if you add international relations into the mix, knowing the importance of business etiquette becomes all that much more critical.
So, want to know more?
Let’s get started!
Who this course is for:
Job seekers
Business Professionals
New Graduates
Sales Professionals
Customer Service Agents
Entrepreneurs
Business Owners

What you'll learn

Learn Telephone Etiquette

Learn Ethics and Business Etiquette

Learn Email and Meetings Etiquette

Business Dining Etiquette

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Learning Business Etiquette
12
1.1-Introduction to the Course
1.2-Fear of Embarrassment
1.3-The Handshake
1.4-Business Card Etiquette
1.5-The Skill of Making Small Talk
1.6-Making That Great Impression
1.7-Dress for Success
1.8-Business Dining
1.9-Demonstration of Business Dining
1.10-Telephone Etiquette
1.11-Meetings Etiquette
1.12-Netiquette: Don’ Send and Offend
2-Communication Strategies
11
2.1-The Ten Commandments of Positive Relationships
2.2-Self-Awareness Affects Your Self-Image
2.3-Communication & Communication Barriers Part 1
2.4-Communication & Communication Barriers Part 2
2.5-Asking Good Questions
2.6-Listening Skills
2.7-Body Language
2.8-Johari Windows
2.9-Five Approaches to Relationships
2.10-Self-Attitude and Persuasion
2.11-Assertiveness