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Description

A comprehensive training course on the requirements of ISO/IEC 17025: 2017 to provide participants with a detail understanding of the concepts and requirements of the standard together with an overview of the steps required to implement the standard with a view to becoming independently accredited.  The course covers basic quality concepts such as customer focus, the process approach, continual improvement and risk management.  The course addresses the relationship between ISO/IEC 17025 and ISO 9001; the difference between certification and accreditation, an overview of the content of ISO/IEC 17025 followed by an in depth examination of each clause of the standard.    These include impartiality, confidentiality, organisation and responsibilities, personnel, facilities and environment, equipment, traceability, purchasing, subcontracting, contract review, methods, sampling, measurement uncertainty,  quality control, reporting, complaints, nonconformance handling, IT systems, records, document control, risks and opportunities, corrective action, improvement, internal audit and management review.
The course also covers typical management system documentation structures and a roadmap of the steps required to implement the standard.  The course also covers the role of accreditation bodies and the process of obtaining independent recognition as well as the subject of scopes of accreditation.
The course is supported with key pdf slides, a useful graphic representing the standard and features quizzes to allow participants to test their understanding of the content of the standard.  Practical exercises are also included in the course for participants to apply specific concept to their own organisations.
We are unable to provide a copy of the ISO/IEC 17025 standard for copyright reasons, but it would be useful if participants could obtain their own copy for reference during the course.
Who this course is for:
This course provides training in the requirements of ISO/IEC 17025: 2017 'General requirements for the competence of testing and calibration laboratories'. It commences with an overview of the principles of Quality Management and improvement in the context of a calibration or testing laboratory. We then look at the relationship with other ISO standards and the concepts of certification and accreditation. An overview of the content and structure of the standard is then provided, followed by a detailed discussion of the specific requirements and implications of the standard. The course also provides an overview of typical quality management system structures and on the steps required to implement the standard and to obtain accreditation. Short quizzes are included at the end of each modules as part of the video presentation to test your knowledge. It would be useful if participants have a copy of ISO/IEC 17025:2017 when taking the course. Unfortunately this can not be provided as part of the course materials for copyright reasons.

What you'll learn

The fundamental concepts of quality, quality assurance, management and improvement and how this relates to a laboratory environment

The relationship between ISO/IEC 17025 and other quality standards and the concept of laboratory accreditation

The detail requirements of each clause of ISO/IEC 17025: 2017

Pointers relating to documentation and implementing a Laboratory Quality Management System with a view to obtaining accreditation

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
1
1.1-Introduction
2-Quality Concepts
1
2.1-Quality and Customer Focus
3-Quality Concepts
1
3.1-Core, Support and Management Processes
4-Quality Concepts
1
4.1-Quality Assurance
5-Quality Concepts
1
5.1-Inputs, Processes and Outputs
6-Quality Concepts
2
6.1-Non-conformance, Corrective Action, Risk and Improvement
6.2-ISO/IEC 17025 and Quality Concepts
7-ISO/IEC 17025
1
7.1-ISO and ISO/IEC 17025
8-ISO/IEC 17025
1
8.1-Related standards
9-ISO/IEC 17025 and related standards
1
9.1-The ISO 9000 'Series'
10-Certification and Accreditation
2
10.1-Certification and Accreditation
10.2-Quiz
11-Structure of ISO/IEC 17025
1
11.1-Introduction and Management Requirements
12-Structure of ISO/IEC 17025
1
12.1-'Core Business' requirements
13-Structure of ISO/IEC 17025
2
13.1-'Support' Processes
13.2-Core, Support and Management Processes
14-Structure of ISO/IEC 17025
1
14.1-Quality Assurance and Improvement Processes
15-ISO/IEC 17025 Detail Requirements
2
15.1-Clause 4: Impartiality and Confidentiality
15.2-Risks to impartiality
16-ISO/IEC 17025 Structural Requirements
2
16.1-Clause 5: Structural Requirements
16.2-Quiz (Clauses 4-5)
17-ISO/IEC 17025 Resource Requirements
1
17.1-Clause 6: General and Personnel
18-ISO/IEC 17025 Resource Requirements
1
18.1-Clause 6: Facilities and Environment
19-ISO/IEC 17025 Resource Requirements
1
19.1-Clause 6: Equipment
20-ISO/IEC 17025 Resource Requirements
1
20.1-Clause 6: Metrological Traceability
21-ISO/IEC 17025 Resource Requirements
2
21.1-Clause 6: Externally Provided Products and Services
21.2-Quiz
22-ISO/IEC 17025 Process Requirements
1
22.1-Clause 7: Review of Requests, Tenders and Contracts
23-ISO/IEC 17025 Process Requirements
1
23.1-Clause 7: Method Selection, Verification and Validation
24-ISO/IEC 17025 Process Requirements
1
24.1-Clause 7: Method Selection, Verification and Validation (cont'd)
25-ISO/IEC 17025 Process Requirements
1
25.1-Clause 7: Sampling
26-ISO/IEC 17025 Process Requirements
1
26.1-Clause 7: Handling of Test or Calibration Items
27-ISO/IEC 17025 Process Requirements
1
27.1-Clause 7: Evaluation of Measurement Uncertainty
28-ISO/IEC 17025 Process Requirements
1
28.1-Clause 7: Statistical Concepts, the Mean and Standard Deviation
29-ISO/IEC 17025 Process Requirements
2
29.1-Clause 7: Evaluation of Measurement Uncertainty (cont'd)
29.2-Using measurement uncertainty
30-ISO/IEC 17025 Process Requirements
1
30.1-Clause 7: Ensuring the Validity of Results
31-ISO/IEC 17025 Process Requirements
1
31.1-Clause 7: Ensuring the Validity of Results (cont'd)
32-ISO/IEC 17025 Process Requirements
1
32.1-Clause 7: Reporting of Results
33-ISO/IEC 17025 Process Requirements
1
33.1-Clause 7: Reporting of Results (cont'd)
34-ISO/IEC 17025 Process Requirements
1
34.1-Clause 7: Complaints
35-ISO/IEC 17025 Process Requirements
1
35.1-Clause 7: Nonconforming Work
36-ISO/IEC 17025 Process Requirements
2
36.1-Clause 7: Data and Information Management
36.2-Quiz
37-ISO/IEC 17025 Management System Requirements
1
37.1-Clause 8: Policies and Objectives
38-ISO/IEC 17025 Management System Requirements
1
38.1-Clause 8: Management System Documentation
39-ISO/IEC 17025 Management System Requirements
1
39.1-Clause 8: Risks, Opportunities and Improvement
40-ISO/IEC 17025 Management System Requirements
1
40.1-Clause 8: Improvement
41-ISO/IEC 17025 Management System Requirements
1
41.1-Clause 8: Corrective Action
42-ISO/IEC 17025 Management System Requirements
1
42.1-Clause 8: Options
43-ISO/IEC 17025 Management System Requirements
1
43.1-Clause 8: Internal Audits
44-ISO/IEC 17025 Management System Requirements
2
44.1-Clause 8: Management Review
44.2-Quiz
45-Documentation
1
45.1-Quality Management System Documentation
46-Implementation
1
46.1-Preparation and Initial Actions
47-Implementation
2
47.1-Developing the system and preparing for accreditation
47.2-Clause 8 - Management System Records
48-Accreditation
2
48.1-The Accreditation Process
48.2-Implementation Plan
49-Accreditation
1
49.1-Accreditation Scopes
50-Summary
1
50.1-Conclusion and closing throughts