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Description

Note: Students who complete this course can apply for the certification exam by Quality Gurus Inc. and achieve the Verified Certification from Quality Gurus Inc. It is optional, and there is no separate fee for it. Quality Gurus Inc. is the Authorized Training Partner (ATP # 6034) of the Project Management Institute (PMI®) and the official Recertification Partner of the Society for Human Resource Management (SHRM®)
The verified certification from Quality Gurus Inc. provides you with 3.0 pre-approved PMI PDUs and 3.0 SHRM PDCs at no additional cost to you.
This course is accredited by The CPD Group (UK). You are eligible to claim 3.0 CPDs for this course (Accreditation# 1016195)
In this course, you will learn the theory behind these seven quality tools and will also learn how to take their power to the next level using current computing power.
During the post-war industrial revolution, Kaoru Ishikawa proposed seven basic quality tools to improve quality. These seven tools were the backbone of quality improvement in Japan. All workers, supervisors, and managers were taught these seven tools to solve problems and improve quality.
These tools were initially introduced in the 1970s. They are still relevant even after more than 50 years. We can use the power of computers and Microsoft Excel today to solve complex problems. Many organizations today might not be collecting data using manual check sheets (one of the tools in this list), but the equivalent of that could be a pivot table in Excel.
The seven quality tools covered in this course include:
Cause and effect diagram
Check sheet
Control chart
Histogram
Pareto chart
Scatter diagram
Flow Chart
You will also learn about Run Chart and Stratification. Different sources list the seventh tool differently.
Case Studies:
Ultimately, I will present two case studies to understand how we use these tools in different situations.
The first case study
concerns an organization that found a high repair rate for a painting job. This led to a rework of the paintwork and a waste of time and effort in correcting it.
The second case study
is related to using Control Charts to achieve the required product dimensions.
Who this course is for:
Quality Professionals
Project Managers
Problem Solvers
Process Improvement Professionals
Process Owners
Supervisors and Managers

What you'll learn

Master the seven basic quality tools proposed by Kaoru Ishikawa, capable of solving more than 90% of quality-related problems in an organization.

Understand the historical significance and enduring relevance of these tools, originally proposed in the 1970s and still crucial today.

Apply these quality tools using Microsoft Excel to solve complex quality problems efficiently with modern computing power.

Learn how to adapt these tools to the modern environment, where data collection is automated, unlike the manual methods of the 1970s.

Explore the cause and effect diagram, check sheet, control chart, histogram, Pareto chart, scatter diagram, and flow chart in-depth.

Learn about additional tools like the run chart and stratification, understanding their importance and application.

Study two comprehensive case studies to see how these tools are applied in different situations to improve quality and solve problems.

Enhance your ability to solve quality issues and drive continuous improvement in your organization using these fundamental tools.

Equip yourself with the skills to lead quality improvement initiatives, making you a valuable asset in any quality-focused role.

Gain confidence in your ability to utilize these tools to improve processes, reduce waste, and enhance overall quality in your organization.

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
4
1.1-Introduction
1.2-Quality Gurus Inc Certificate, Digital Badge, PMI PDUs, SHRM PDCs (Optional)
1.3-Seven Basic Quality Tools - History
1.4-Download Course Material
2-Tool #1: Cause and Effect Diagram
3
2.1-Seven Basic Quality Tools - 1. Cause and Effect Diagram
2.2-[Demonstration] Cause and Effect Diagram using Excel
2.3-Cause and Effect Diagram
3-Tool #2: Check Sheet
3
3.1-Seven Basic Quality Tools - 2. Check Sheet
3.2-[Demonstration] Check Sheet vs Excel Pivot Table
3.3-Check Sheet
4-Tool #3: Pareto Chart
3
4.1-Seven Basic Quality Tools - 3 Pareto Principle and Pareto Chart
4.2-[Demonstration] Pareto Chart using Excel
4.3-Pareto Chart
5-Tool #4: Scatter Plot
3
5.1-Seven Basic Quality Tools - 4. Scatter Plot
5.2-[Demonstration] Scatter Plot using Excel
5.3-Scatter Plot
6-Tool #5: Histogram
4
6.1-Seven Basic Quality Tools - 5 Histogram
6.2-[Demonstration] Histogram using Excel
6.3-[Demonstration] Overlapping Histogram using Excel (for Stratification)
6.4-Histogram
7-Tool #6: Control Chart (and Run Chart)
6
7.1-Seven Basic Quality Tools - 6. Run Chart
7.2-[Theory] Control Chart
7.3-[Demonstration] Run Chart using Excel
7.4-[Demonstration] Control Chart using Excel - Part 1 (Data Preparation)
7.5-[Demonstration] Control Chart using Excel - Part 2 (Plotting X-bar, R Chart)
7.6-Control Chart
8-Tool #7a: Flow Chart (and Stratification)
5
8.1-Seven Basic Quality Tools - 7. Flow Chart
8.2-[Demonstration] Flow Chart using Excel and Draw.io
8.3-Flow Chart
8.4-Seven Basic Quality Tools - Statification
8.5-Stratification
9-Case Studies / Projects
5
9.1-Seven Basic Quality Tools - Project #1: Problem Statement
9.2-Seven Basic Quality Tools - Project #1: Solution / Approach
9.3-Seven Basic Quality Tools - Project #2: Problem Statement
9.4-Seven Basic Quality Tools - Project #2: Solution
9.5-Seven Quality Tools: Course Conclusion
10-BONUS LECTURE
1
10.1-BONUS LECTURE