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Description

Complete program on conflict management in the business world and private life
This training contains everything you need to know to prevent and manage conflicts, communicate better and boost your leadership.
This content will be updated regularly to add my latest findings in the field of conflict management, communication and influence.
Here are some testimonials from my course participants:
"
Jamal Lazaar is very competent in his training, he provides clear working methods to be successful. I recommend this course for those who question themselves. Excellent course!
". Landry
"
You can't help but be motivated and have confidence in yourself after this course. Thank you Jamal
". L. Naraine
" Simple, concise and concrete. Thanks ! "
Dave
_________________________________________
Why join this training on conflict management?
If you face conflict situations in your life?
If you are unable to resolve the conflicts you encounter today?
If you want to discover techniques to communicate better without creating conflict?
This training is for you.
Conflict is inevitable, whether in private or professional life.
Most people are afraid of conflict. They prefer to ignore it rather than resolve it, while the conflict impacts your productivity and your performance. It also impacts your private life if you cannot solve it.
Without knowing these techniques, you will not know how to manage your conflicts effectively, which can impact your relationships, your professional development and your state of health.
It can also cause you a lot of stress and make you lose your self-esteem.
There are techniques that exist and that you can put in place. You don't have to guess, in this training, I share with you techniques to resolve your conflicts, influence others and communicate more effectively.
I deeply believe that the content of this training can transform your life if you study all the content and put all the strategies in place.
The content of the training is designed to go straight to the point.
Master the 6 steps to effectively resolve a conflict
Prevent the creation of conflicts with simple techniques to put in place
Know how to formulate a request to get what you want without creating a conflict
Use your voice effectively to influence others
Know the different reactions to conflict
Discover your preferred reaction to conflict with a test
Be aware of the cognitive biases that prevent conflict resolution
Manage your emotions in conflict situations
Practice with hands-on exercises to apply the training concepts
So what are you waiting for?
Click the Buy now button and take your conflict management skills to the next level.
Who this course is for:
This training is intended for all those who face conflict situations in their private or professional life.
The training gives you effective strategies to manage your conflicts elegantly.
If you want to learn techniques to prevent conflicts, improve your communication and resolve your conflicts, this training is for you!
Whether you are a manager, an employees or an entrepreneur, you will find techniques to help you in this training.

What you'll learn

Master the 6 steps to effectively resolve a conflict

Prevent the creation of conflicts with simple techniques to put in place

Know how to formulate a request to get what you want without creating a conflict

Use your voice effectively to influence others

Know the different reactions to conflict

Discover your preferred reaction to conflict with a test

Be aware of the cognitive biases that prevent conflict resolution

Manage your emotions in conflict situations

Practice with hands-on exercises to apply the training concepts

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Introduction
4
1.1-Introduction
1.2-Introduction to conflict management
1.3-Quiz
1.4-[Exercise]
2-Understand the problem to better solve it
6
2.1-Different reactions to conflict
2.2-The benefits of conflict
2.3-[Exercise] Analyze your current situation
2.4-Techniques to avoid
2.5-Cognitive biases in conflict management
2.6-Quiz
3-The 6 stages of conflict resolution
9
3.1-The roadmap
3.2-Step 1: identify the origin of the problem
3.3-[Exercise] Identify the origin of the problem
3.4-Step 2: Restore Trust
3.5-Step 3: Ask the right questions
3.6-Step 4: Reassess the situation
3.7-Step 5: Manage your emotions
3.8-Step 6: Choose a solution and draw up a plan
3.9-[Exercise] to apply the 6 steps
4-How to prevent conflicts
4
4.1-How to prevent conflicts effectively
4.2-[Exercise] the meaning of the following sentence
4.3-The power of your voice
4.4-How to communicate a request
5-Emotional intelligence in conflict management
4
5.1-How to deal with your emotions during a conflict
5.2-Improve your responses to conflicts
5.3-The power of questions
5.4-Emotional intelligence in communication
6-Conclusion
4
6.1-A final word
6.2-Contact
6.3-Bonus
6.4-Your certificate