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Description

Culture is not so easily defined. We think about culture as the mix of ingredients to get a recipe right. How to manage team conflict with Learoy Tonight will provide you with the skills and knowledge to understand what drives culture and what you can do to create and foster the one that's right for you.
If you thought you were living in a world where conflict never exists, well I'm about to burst your bubble, because it does. If you already knew that but thought, 'Hey, my team members are adults – they'll figure it out themselves', then guess what? They won't.
The reality is, when you avoid conflict, it doesn't go away. It just bubbles under the surface, festers and creates divides. Between two individuals, it can likely become a situation whereby each person recruits on either side. This causes rifts across the whole team. In most cases, if you don't deal with it early, you'll be managing many of the symptoms before you ever get to the real cause.
Each lecture in this course has been carefully selected for you to explore how to implement relevant and meaningful strategies to support you as a leader and culture driver now and in the future.
This course will provide you with many tips and tricks you can utilize inside and out of your workplace, it will encourage and motivate you to really understand and support the environment you're trying to create.
Learoy Tonight is a fresh business with interesting and modern ideas towards education. Many people take part in creating these courses – from subject matter experts, to researchers and designers – to ensure you are provided with the best learning experience and the most up to date information. We are excited about education and want to give you the opportunity to be the best you can be.
This course will take you approximately 30 to 45 minutes to complete and will cover ways you can tackle conflict head on, and embrace positive team conflict at work. Our content will give you the opportunity to listen to experts and understand relevant models for you to use on your journey to a strong team culture. This will be an experience to enjoy with a collection of videos, interviews and engaging imagery throughout our presentations.
This course is a small section of our Culture: In the Mix journey. If you would like to really challenge yourself, join us for the entire culture building experience.
What are you waiting for? Start tonight, be on your way to amazing culture tomorrow.
Who this course is for:
Anyone looking to boost their skills as a leader
Anyone with an interest in driving strong business and team culture
Anyone looking to develop their workplace into an environment where people want to be
Anyone with leadership or management experience, whether in a junior to middle management level or those who wish to move into a middle/senior management role
Anyone from a small, medium or large organisation

What you'll learn

Understand how perceptions create conflict

Determine factors that create unhealthy team conflict

Harness healthy conflict in teams

Communicate effectively in conflict

Manage conflict conversations

Balance speaking and listening in conversations

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Welcome to How to Manage Team Conflict
1
1.1-Welcome to How to Manage Team Conflict
2-How Different Perceptions Cause Conflict
2
2.1-How Different Perceptions Cause Conflict
2.2-A Quote from Delores Huerta
3-Other Factors that Cause Conflict
2
3.1-Other Factors that Cause Conflict
3.2-Moving from Conflict to Crisis
4-How we Communicate in Conflict
2
4.1-How we Communicate in Conflict
4.2-The Importance of Authentic Communication
5-How to Deal with Conflict
4
5.1-Ways to Deal with Conflict
5.2-Getting the Balance right in Conversations
5.3-A Deeper Look: Advocacy & Inquiry
5.4-Avoiding Workplace Tug-of-War
6-Congratulations! You now know how to Manage Team Conflict
1
6.1-How to Manage Team Conflict