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Description

MASTERING PROFESSIONAL EMAIL WRITING CAN CHANGE EVERYTHING
Whether you’re leading a team, building relationships, or closing deals, this skill transforms the way you communicate.
Approach email writing as a professional by doing two things:
1. Streamline how you manage incoming and outgoing emails.
2. Improve your email writing and communication style.
By the end of this course, you’ll write with confidence, handle tough situations with ease, and create messages that grab attention and drive action.
You’ll stand out, get things done, and make people take notice.
SEE IMMEDIATE RESULTS WITH SIMPLE TWEAKS
In just minutes of learning and practice each day, you’ll learn techniques to craft clear, professional emails that help you impress your managers and co-workers, position yourself for promotions, impress clients, and even close sales deals.
Small tweaks, like using attention-grabbing email subject lines or replacing vague language with clear, direct phrases, can instantly make you stand out. Structuring your professional emails so key points are easy to spot helps you get quicker replies and better results. Your new skills will be incredibly useful when sealing a deal, resolving an issue, or impressing your boss.
With simple proofreading strategies, you’ll avoid mistakes that hurt your credibility. Instead, your emails will show you’re sharp, reliable, and focused on the details—qualities that earn trust from clients and respect from your team.
You’ll see the impact immediately.
People will respond faster, take your requests seriously, and view you as a confident, capable professional.
HERE’S HOW TO WRITE BETTER EMAILS
Grammar, word choice, the points we decide to make, and our eloquence in communication influence the quality of our writing.
In this course, we’ll cover how to choose the right words, prioritize key points, and write professional emails in a way that’s both clear and concise.
You don't have to become a poet, but for professional communication, you do need to express yourself clearly and efficiently, and that's what we'll focus on in this course.
We’ll also tackle the often-overlooked but critical skill of proofreading, sharing strategies to catch mistakes and polish your writing like a pro.
IMPROVE EMAIL PRODUCTIVITY AND TAKE BACK YOUR TIME
Email productivity is a big topic among busy professionals because we all want to spend less time reading, processing, and replying to email.
Sure, it's nice to get email sometimes because some email carries good news like clients who want to pay or friends who want to hang out. But most of email is just other people adding tasks to our todo lists, and we want to be careful of that.
This course will help you take control, manage your inbox smarter, and spend your time on what truly matters.
LEARN FROM SOMEONE WHO’S USED THESE SKILLS TO BUILD SUCCESS
I’ve used these exact skills to start and grow successful companies, lead and manage high-performing teams, and huge close deals.
Writing clear, impactful communication has been the foundation of my success. I’ve used this to building trust, resolve challenges, and create opportunities for myself and others.
Now, I’m sharing these proven strategies so you can achieve the same in your career.
INSTRUCTOR'S TEACHING BACKGROUND
With over 20 years of entrepreneurial experience, I've:
Coached 1,000+ entrepreneurs in person
Taught 850,000+ students
Positively impacted millions of entrepreneurs worldwide
Helped many people create 6 and 7-figure businesses in the process
And I would love to help you.
Invest in your career! Enroll today!
Who this course is for:
Professionals looking to sharpen their professional email and overall communication skills
Anyone writing business emails
Busy people who want to save time and staying effective
Entrepreneurs, leaders, and teams needing clear messaging

What you'll learn

#1 Udemy course to enhance your professional image with clear, concise, and impactful emails

Communicate effectively with co-workers, clients, and management

Increase email productivity with smarter email habits that save time and get results

Master email communication for managers, subordinates, and across teams

Learn proper professional email etiquette to leave a lasting impression

Write emails tailored to different professional scenarios with confidence

Leverage Artificial Intelligence tools for more efficient and professional email writing - or excel without AI

Avoid common professional email writing mistakes that could damage your professional credibility

Create subject lines that grab attention and encourage quick responses

Learn how to structure professional emails for clarity, impact, and faster decision-making

WORLD-CLASS student support: I answer 99% of student questions within 24 hours

PERSONALIZED HELP from the instructor: Join OFFICE HOURS Zoom call with the instructor and students to ask questions directly

Gain confidence in writing emails for job applications, client pitches, or performance reviews

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Welcome! Here’s what to expect from this course
2
1.1-Welcome! Here is what to expect from this business email writing course
1.2-Options to have a better course-taking experience
2-Writing emails that impress managers and co-workers, and get results
8
2.1-Example of an email written between employees of the same company
2.2-Example of a confused and convoluted email, and how to improve it
2.3-Further explaining the previous lecture on not writing convoluted email
2.4-Your out of office auto-response email script
2.5-The error to avoid when writing short sentences
2.6-Writing an email to co-workers or a manager - exercise
2.7-Writing an email to co-workers or a manager - exercise answer
2.8-Your thoughts on this email-writing training
3-Writing introduction emails that make an impact
2
3.1-How to send an introduction email
3.2-How to gracefully and professionally reply to an introduction email
4-Real-world practice activity: handling tough email situations
3
4.1-Email subject lines - clear, memorable, short, and searchable
4.2-ACTIVITY to sharpen your communication skills: handling something you did wrong
4.3-ACTIVITY ANSWER for email communication skills: handling something you did wrong
5-Writing subject lines and openings that hook the reader
2
5.1-Email subject line modifiers like urgent, action, or confidential
5.2-How to start your email by professionally addressing the recipient
6-Perfecting the small details in your professional email communication
2
6.1-Making communication gender-inclusive
6.2-What are memos and when to use memos vs. email vs. reports
7-Writing emails as a manager or a leader
6
7.1-How to write as a manager - section introduction
7.2-How to give employees more confidence with your communication
7.3-How to give compliments and encouragement that resonates
7.4-How to give employees instructions
7.5-Maintaining a resource document library with employee instructions
7.6-Creating a culture and dealing with whining or complaining employees
8-Writing a cold email sales pitch to potential clients
10
8.1-Pitching section introduction
8.2-How to approach your first potential client in a professional way
8.3-Example of a highly-effective email pitch you can write
8.4-Email follow up sequence
8.5-Following up after a successful meeting
8.6-Example of a bad pitch
8.7-FIX: Example of a good pitch
8.8-Writing email recap
8.9-Exercise - writing a cold email pitch
8.10-Exercise - writing a cold email pitch - answer
9-Adding flair and stylistic effects to make your emails stand out
2
9.1-Using italics to emphasize importance, urgency, or emotion in a professional way
9.2-Using bold text, caps, numbers and logical flow to emphasize important points
10-Word choice: choosing words that pack a punch
4
10.1-Commonly misspelled words that spellcheck won't pick up - don't trust spellcheck
10.2-10 weak words to take out of your writing and example of email to boss
10.3-More weak words and phrases
10.4-Example of using fewer words to communicate the same thing
11-Proofreading: catch every mistake before you hit send
6
11.1-Proofreading your writing
11.2-Checklist for proofreading
11.3-Use version revisions, suggestion feature, and other proofreaders
11.4-Not re-reading what we expect and using different perspectives
11.5-Proofreading exercise
11.6-Proofreading exercise - answer
12-Mastering email productivity for maximum efficiency
16
12.1-Section introduction - how to be more productive with email (Gmail examples)
12.2-Email productivity fundamentals that relate to personal development
12.3-Professional photo icon
12.4-Using templates in Gmail
12.5-Use labels to properly organize your inbox
12.6-Categories in Gmail and how they are different than labels
12.7-Answering email on the go using voice to text
12.8-Answering email in a split screen to go faster
12.9-Stopping unwanted email
12.10-Inbox 0 mindset and strategy
12.11-Create rules to automatically filter emails
12.12-Schedule emails instead of sending right away
12.13-Schedule Meetings directly in Gmail
12.14-Searching Gmail by attachment size to find which to delete to save space
12.15-All Gmail search operators
12.16-Teaching people who email you to send shorter messages
13-Using AI to save time and boost results
2
13.1-Artificial intelligence in Gmail and other email providers
13.2-Artificial Intelligence in email Disclaimer, and when to use ChatGPT for email
14-Customer support email ticketing automation software
6
14.1-Email support ticketing software signup
14.2-Using the knowledge base in Zoho to speed up customer support
14.3-Email templates in Zoho
14.4-Mistake not to make with too much automation
14.5-How to invite other agents and begin delegating customer support tickets
14.6-Email ticketing section conclusion and last few features discussion
15-Assertive communication via email
9
15.1-Assertiveness section introduction
15.2-Assertiveness definition
15.3-Situations when it's difficult to know when and how much to be assertive
15.4-Not an option - you need it so you are not passive aggressive later
15.5-Example - being assertive working from home and getting others to be quiet
15.6-Create limiting beliefs in others
15.7-Example of saying no with courtesy and reinforcing it with a limiting belie
15.8-Assertive communication exercise
15.9-Assertive communication exercise - answer
16-Conclusion - thank you for being an amazing student!
1
16.1-Thank you for being a great student in this email writing course