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Description

Why is it important to master business email communication?
Email writing is an essential skill for any business career. The average office worker sends and receives around 90 emails daily.
If you work for an organization, achieving better professional email communication will make you a strong member of your team and help you get more results.
As a business, if you have 1,000 employees you will send and receive 90,000 emails in a single day. Therefore, making sure all your staff is trained to communicate effectively through email can improve business efficiency and save a huge amount of time and money.
These are just a few examples of things that are communicated daily through email between companies all over the world:
Corporate Knowledge
Planning and Decision Making
Reporting
Day-to-day Exchange of Information and Documents
Support
Scheduling Calls
Meetings notes
Internal Communication
Communicating Rules & Guidelines
Announcements
Inquiries
Personal and Corporate Presentations
Sales & Prospecting
In this course, you will learn how to write effective emails on any of the above topics.
How is the course structured to help students learn how to write better professional emails in a short period of time?
Our method is simple, yet highly effective!
First, we lay out all the elements of a professional email:
The Recipient Fields
The Subject Line
The Salutation
The Opening Sentences
The Body Text
The Closing Statements
The Professional Signature
The Attachments
While we cover each of these elements in detail, we write different types of emails so
students really learn how to use them in real-life examples, not just in theory.
Then, we have more in-depth lessons to help students perfect the most important part of the email: the body text.
In this section we cover topics like:
Email Formatting
Write Short and Concise Sentences and Paragraphs
Express Ideas in a Logical Flow
Don't Miss Out on Relevant Information
Have the 5 W's Clear (Who, What, When, Why, Where)
Use of Bullet Points and Lists For Better Structuring Information
To finalize this section, we summarize all the above topics in one single guide:
The Business Email Best Practices Checklist!
This is an interactive sheet that students can use to easily and quickly apply all the best practices to any new email.
And there is more!
Most courses about professional email writing stop here, but we go further! We provide students with a
technical section
, where they will learn to:
Organize the Email Box for Higher Productivity
Setup a Professional Email Signature
Activate Out-of-office Responders
How to Schedule Conference Calls and Send Calendar Invitations
How to Use the Search Tools
* The above topics are shown using Google's Gmail Client.
About the Instructor
This course is ministered by
Ivan Loureço Gomes, a top-rated Udemy instructor, famous for his easy-to-follow and hands-on teaching style
. Ivan has more than 15 years of experience working for multinational companies and has sent tens of thousands of emails in his career.
Enroll now and make the best investment of your time and money!
In just a few hours you can master valuable skills that you will use for the rest of your life and will help you succeed in your career! Enroll now and learn how to write effective professional emails today!
This course offers
Lifetime Access, a Certificate of Completion and a 30-Day Money Back Guarantee!
Who this course is for:
Business Professionals that Want to Improve Their Email Communication Skills and Achieve More Results
Organizations That Need to Train Internal Teams for Better Communication
Any Person Seeking to Improve Their Written Communication
Any Person Seeking to Improve Their Business English

What you'll learn

Learn Business Email Etiquette and Best Practices

Write Emails That Are Clear, Effective and Error-free

Achieve a Writing Style That is Kind and Professional While Still Being Firm and Effective

Communicate More Efficiently and Avoid Back and Forth Emails

Improve Your Team's Communication and Efficiency

Organize Your Inbox for Higher Productivity

Schedule Conference Calls Without any Friction

Practice Different Types of Emails for Real-life Situations

Write Emails that Encourages People to Cooperate With You and Get More Results From Your Emails

Requirements

  • You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
  • No previous design experience is needed.
  • No previous Adobe XD skills are needed.

Course Content

27 sections • 95 lectures
Expand All Sections
1-Business Email Best Practices
9
1.1-Introduction to Section 1
1.2-Business Email Best Practices
1.3-More Best Practices For The Body Text
1.4-The Best Practices Checklist
1.5-Download the Checklist
1.6-What's Wrong With This Email?
1.7-A Real-life Example (Part 1)
1.8-A Real-life Example (Part 2)
1.9-Two More Emails Needed From You
2-Practicing Different Types of Emails
10
2.1-Grammarly Installation
2.2-Email Types: Send and Request Documents
2.3-Email Types: Reminders
2.4-Send documents and reminders
2.5-Email Types: Propose a Conference Call
2.6-Email Types: Meeting Notes
2.7-Email Types: Company Presentation & Sales Pitch
2.8-Email Types: Company Updates - Good News
2.9-Email Types: Company Updates - Bad News / Apologies
2.10-Send your supplier some bad news
3-Technical Section: Email Orgnization & Management
6
3.1-Send Conference Call Invitations
3.2-How to Organize Your Emails in Folders - Part 1
3.3-How to Organize Your Emails in Folders - Part 2
3.4-How to Set An AutoReply and "Out of Office Feature"
3.5-Setup Your Email Signature
3.6-Gmail Search Tools
4-Templates Section: Resources
6
4.1-Email Templates
4.2-List of Salutations, Opening and Closing Sentences
4.3-List of Acronyms
4.4-Glosary of Business Terms
4.5-US x UK Terms
4.6-Course Ending